Troubleshooting - ActionTec 802URG User Manual

5. Troubleshooting

If you encounter any problems during the installation, or to confirm that the WLAN 54Mbps
device is installed properly, please read the following troubleshooting section.
In Windows 98:
To check that the WLAN 802.11g device is installed properly, please do the following:
1. Go to START>SETTINGS>CONTROL PANEL>NETWORK. Choose the Configuration Tab.
If you find the WLAN 802.11g Adapter, it means the card is installed properly. If you see the
Yellow Question-mark (?) means the resources are conflicting. (Please read further in this
section for solutions.)
2. Right click on My Computer and select Properties. Select the Device Manager and click on
the Network Adapter. You will find the WLAN 802.11g Adapter if it is installed successfully. If
you see the Yellow sign, the resources are conflicting. Click on the PCMCIA Card and then on
the PCMCIA Card Service, you can see the status of the PC card. If there is a yellow sign either
on the adapter or the PC card, please check the following.
1. Check to see if your computer has a free IRQ. If not, make an IRQ free by assigning
the same IRQ to some devices, for example COM 1; COM 2 can be assigned the
same IRQ values.
2. Check that you have inserted the right card and have installed the proper driver.
In Windows 2000:
1. Check the Windows 2000 Diagnostics. See if there is any conflict in the resource allocation
or the I/O Address, IRQ allocations. If you find that the IRQ or I/O Addresses are already
assigned to some other devices, you must change that value. I/O Address needs 40h byte
length.
2. Go to the Control panel. Double click on the PCMCIA Card and you will see WLAN Adapter.
Double clicking on that will show you the Card Information, driver name and the driver file. If
you do not find the names, there are some problems and the driver is not installed properly.
Reinstall the driver.
Note: Check the PnP BIOS setup menu and select no in case of the WLAN Adapter
installation.
User's Guide
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