Panasonic KX-TGM460 Operating Instructions Manual page 90

Useful Information
Problem
App alert is not displayed or
announced.
or
Text message alert is not
displayed or announced.
Answering system
Problem
The unit does not record new
messages.
I cannot operate the answering
system remotely.
For assistance, please visit http://shop.panasonic.com/support
90
Cause/solution
R Confirm that the cellular phone supports the Message
Access Profile (MAP) specification to use text message
alert feature.
R Confirm that the cellular phone supports the Serial Port
Profile (SPP) specification to use App alert feature.
R Confirm that the [Application Alerts manager] setting of
your Android phone is turned on.
R "Alert On/Off" is set to "Off". Set it to "On"
(page 69).
R "Voice alert" is set to "Off". Set it to "On" (page 69).
R The Bluetooth device's Bluetooth notifications setting is
turned off.
R The handset selected to display and/or announce alerts is
in use.
R The Bluetooth device or its corresponding cellular line is
in use.
R Your cellular phone's Bluetooth feature is turned off. Turn
it on.
R The unit which is not selected to ring for cellular calls
does not ring. To change the selection, see page 36.
Cause/solution
R The answering system is turned off. Turn it on (page 72).
R The answering system does not answer or record calls
from cellular lines.
R The message memory is full. Erase unnecessary
messages (page 73, 74).
R The recording time is set to "Greeting only". Change
the setting (page 78).
R Your phone service provider's voicemail service may be
answering your calls before the unit's answering system
can answer your calls. Change the unit's number of rings
setting (page 77) to a lower value, or contact your phone
service provider.
R The answering system will not answer incoming calls
while the other devices such as Bluetooth headset or
handsets are engaged in a call.
R The remote access code is not set. Set the remote
access code (page 76).
R You are entering the wrong remote access code. If you
have forgotten your remote access code, enter the
remote access code setting to check your current code
(page 76).
R The answering system is turned off. Turn it on (page 77).
R You cannot operate the answering system when calling a
cellular phone paired to the base unit.