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12. Others
Troubleshooting
First, try out the following procedures
If the problem is not resolved, it may be improved by selecting [Reset]
the [Setup] menu.
Battery and power source
When I shake the camera, I hear a rattling sound from the camera.
• The sound is caused by the In-Body Image Stabilizer. This is not a malfunction.
The camera cannot be operated even when it is turned on.
The camera turns off immediately after it is turned on.
• The battery is exhausted. Charge the battery.
This unit is turned off automatically.
• [Economy] is enabled.
The battery becomes flat too quickly.
• When [6K/4K Pre-Burst] or [Pre-Burst Recording] is set, the battery drains faster.
> Use these functions only when recording with them.
• Is a Wi-Fi connection being used for a long period of time?
The battery can become flat quickly when connected to Wi-Fi.
> Turn the camera off frequently by using the [Economy] etc.
Recording
Taking pictures is not possible.
The shutter will not operate immediately when the shutter button is pressed.
• Is [Focus/Release Priority] in the [Custom] menu set to [FOCUS]?
You cannot take a picture until the subject is brought into focus.
The recorded picture is whitish.
• Picture might look whitish when lens or image sensor gets dirty with fingerprints or similar.
> If the lens is dirty turn the camera off and then gently wipe the lens surface with a soft, dry
cloth.
> Refer to
P340
when the image sensor gets dirty.
The recorded picture is too bright or dark.
• Is the AE Lock
(P104)
(P330
(P237)
applied incorrectly?
to P338).
(P21)
(P237)
330
(P244)
(P226)
on
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