13. Others
Troubleshooting
First, try out the following procedures
If the problem is not resolved, it may be improved by selecting [Reset]
the [Setup] menu.
Battery and power source
The camera cannot be operated even when it is turned on.
The camera turns off immediately after it is turned on.
• The battery is exhausted. Charge the battery.
This unit is turned off automatically.
• [Economy] is enabled.
The battery becomes flat too quickly.
• When [
] ([4K Pre-Burst]) is set, the battery drains faster.
> Select [
] ([4K Pre-Burst]) only when recording.
• Is a Wi-Fi connection being used for a long period of time?
The battery can become flat quickly when connected to Wi-Fi.
> Turn the camera off frequently by using the [Economy] etc.
Recording
Cannot perform recording with the 4K Photo or Post Focus function.
• The 4K Photo and Post Focus functions are not available during Wi-Fi connection.
4K photo recording stops before finishing.
• When the ambient temperature is high or continuous 4K photo recording is performed, after
[
] is displayed, recording may stop to protect the camera. Wait until the camera cools down.
The recorded picture is whitish.
• Picture might look whitish when lens gets dirty with fingerprints or similar.
> When it is dirty, lightly wipe the surface of the lens with soft and dry cloth.
(P183
(P135)
to P191).
(P22)
(P135)
183
(P137)
on