Contacting Gateway; Calling Gateway - Gateway Solo 2500 User Manual

Note:
Your Client ID number and
order number can be found
on your invoice; the serial
number can be found on
the bottom of your
notebook.
74 Using Your Gateway Solo 2500 Multimedia Notebook

Contacting Gateway

If you experience any trouble while using your Gateway Solo Multimedia
Notebook, feel free to contact Gateway. You will need to supply your Client
ID, serial number, and order number to the customer support technicians.
Make a note of these numbers here.
If your computer is ever stolen, be sure to contact your local police and a
Gateway representative at once. We can put a note on the account, so that if
anyone calls trying to use your notebook serial number, we can contact you
immediately.
Client ID: _____________________________
Serial Number: _________________________
Order Number: _________________________

Calling Gateway

Gateway offers a wide range of customer service, technical support and
information services. If you have questions or problems, contact the
Gateway service that is most appropriate for your needs:
Assistance
resources
Sales & Client
Support
Portables Technical
Support:
Toll free from the US
Toll free from Canada
World Wide Web:
US and Canada
How to reach
800-846-2000
800-846-2302
800-846-3609
http://www.gateway.com
Information
available
Information about sys-
tems, pricing, orders,
billing statements, war-
ranty service and other
non-technical issues.
Call this number if you
have a problem with
hardware or software.
Modem required. The
Gateway Web site con-
tains a variety of infor-
mation about Gateway.