Xerox Phaser 6700V/DX User Manual page 5

6 Maintenance
Maintenance and Cleaning .......................................................................................................................................... 68
General Precautions ................................................................................................................................................. 68
Cleaning the Printer ................................................................................................................................................. 69
Routine Maintenance ............................................................................................................................................. 79
Periodic Maintenance ............................................................................................................................................. 89
Billing and Usage Information ................................................................................................................................. 103
Ordering Supplies ............................................................................................................................................................ 104
Locating the Serial Number ............................................................................................................................... 104
Consumables ............................................................................................................................................................ 104
Routine Maintenance Items .............................................................................................................................. 105
Customer Replaceable Units .............................................................................................................................. 105
When to Order Supplies ....................................................................................................................................... 105
Viewing Printer Supply Status ........................................................................................................................... 106
Recycling Supplies .................................................................................................................................................. 106
Moving the Printer .......................................................................................................................................................... 107
7 Troubleshooting
General Troubleshooting ............................................................................................................................................. 110
Printer Does Not Turn On .................................................................................................................................... 110
Printer Resets or Turns Off Frequently ........................................................................................................... 110
Printing Takes Too Long ...................................................................................................................................... 111
Document Prints From Wrong Tray ................................................................................................................ 111
Document Fails to Print ....................................................................................................................................... 112
Printer is Making Unusual Noises .................................................................................................................... 112
Automatic 2-Sided Printing Problems ............................................................................................................ 112
Date and Time are Incorrect ............................................................................................................................. 112
Paper Jams ........................................................................................................................................................................ 114
Locating Paper Jams ............................................................................................................................................. 114
Clearing Paper Jams .............................................................................................................................................. 116
Minimizing Paper Jams ........................................................................................................................................ 126
Troubleshooting Paper Jams ............................................................................................................................. 128
Clearing Staple Jams ............................................................................................................................................. 129
Print-Quality Problems .................................................................................................................................................. 132
Controlling Print Quality ...................................................................................................................................... 132
Solving Print-Quality Problems .......................................................................................................................... 134
Getting Help ...................................................................................................................................................................... 137
Control Panel Messages ....................................................................................................................................... 137
Using the Integrated Troubleshooting Tools ............................................................................................. 139
PhaserSMART Technical Support ..................................................................................................................... 141
CentreWare Internet Services ........................................................................................................................... 141
More Information ................................................................................................................................................... 142
A Specifications
Printer Configurations and Options ........................................................................................................................ 144
Phaser 6700 Color Printer
User Guide
Contents
67
109
143
5