Oki C834 User Manual page 99

• Network communication is Not stable
Cause
RSSI is low. The received signal strength is weak.
* Refer to as shown above. Install this machine in a place with a
good view of the wireless access
point. (We suggest that the distance
between the machine and the wireless
device be 30 m or less.)
Do not place any electric appliances
that emit weak radio waves (such as
microwaves or digital cordless
telephones) close to the machine.
If there is metal, aluminum sash, or a
reinforced concrete wall between the
machine and wireless access points,
connections may be harder to be
established.
The frequency band you are using is When [Band] is 2.4 GHz and the
congested. wireless LAN access point supports 5
* Refer to as shown above. GHz, change to the 5 GHz SSID.
When [Band] is 5 GHz, change the
wireless LAN access point to be
connected to 2.4 GHz SSID.
• Able to connect to an access point but network communication is Not
available
Cause
The IP address is the same segment The printer can use the wired LAN
as the wired network. and wireless LAN simultaneously.
However, if a wired LAN and wireless
LAN are connected to the same
subnet, the communication may be
unstable.
[Enabling Default Gateway] is set to To communicate with a device out of
[Wired]. the segment using the wireless LAN,
press the scroll buttonon
operator panel, select [Admin Setup]
> [Network Setup] > [Enabling Default
Gateway], and then select
[Wireless(Infrastructure)].
In that case, the printer cannot
communicate with a device out of the
segment using the wired LAN.
* To check the [Enabling Default
Gateway] status, select [General
Information] > [Enabling Default
Gateway].
Solution Reference
-
Connecting to an Access Point
(Infrastructure)
Solution Reference
-
Selecting a connecting method
between different segments
on the
Wireless LAN is Not available (AP Mode)
At Print Network Information and Wireless(AP Mode) Information, check the following
explanation while checking the items numbered (1) to (6) in the figure below.
To print Network Information, select [Functions] > [Print Information] > [Network].
• Devices cannot be connected
Cause
[Wireless(AP Mode)] indicates Select [Enable] for [Wireless(AP
"Disable". Mode)].
* Refer to as shown above. * You cannot enable wireless LAN
(infrastructure) and wireless LAN (AP
mode) at the same time.
[SSID] is incorrect. Check whether the SSID of the
* Refer to as shown above. desired wireless device corresponds
with the SSID of the printer.
[Security] is incorrect. Check whether the Security of the
* Refer to as shown above. desired wireless device corresponds
with the Security of the printer.
The encryption key is incorrect. Check whether the encryption key of
the desired wireless device
corresponds with the encryption key
of the printer.
* To check the encryption key, select
[Wireless(AP Mode) Setting] >
[Manual Setup].
[Number Of Connected] indicates 4. Up to four devices can be connected
* Refer to as shown above. to the machine via the wireless LAN
(AP mode). The fifth device will be
rejected. Disconnect at least one
device and try again.
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6. Troubleshooting
Solution Reference
Connecting to the Machine
Directly (AP Mode)
Connecting to the Machine
Directly (AP Mode)
Connecting to the Machine
Directly (AP Mode)
Connecting to the Machine
Directly (AP Mode)
Connecting to the Machine
Directly (AP Mode)