Oki C834 User Manual page 80

Message Error Indicato
code r
Paper jam occurred 390 Blinks
Paper remained in %NUM%
place(s)
Remove the paper
391, 392, Blinks
Press Help for details
393, 394,
395
380 Blinks
381 Blinks
382, 383, Blinks
385
370, 371, Blinks
373
372 Blinks
Install Duplex Unit 360 Blinks
Please see HELP for details
Install New Image Drum 350, 351, Blinks
Image Drum Life 352, 353
%COLOR%
Please see HELP for details
Install New Image Drum 560, 561, Blinks
Image Drum Life 562, 563
%COLOR%
Please see HELP for details
Cause/Solution
A paper jam has occurred in the paper feed path from the MP
tray.
Remove the jammed paper.
A paper jam has occurred in the paper feed path from the
indicated tray.
Remove the jammed paper.
If paper is not jammed, feeding paper may fail.
Reduce the number of sheets of paper loaded on the paper
cassette. Make sure that the paper stoppers are set in the right
position.
391: Tray 1, 392: Tray 2, 393: Tray 3, 394: Tray 4, 395: Tray 5
A paper jam has occurred around the front cover.
Open the front cover and remove the jammed paper.
If jammed paper is invisible, close the front cover. If the error
persists, paper jams may occur in the duplex unit.
Paper has jammed under the image drum.
Remove the jammed paper.
A paper jam has occurred around the fuser unit.
Remove the jammed paper.
382: The back of the machine, around the output bin
383: The back of the machine, around the duplex unit
385: Inside of the machine, around the fuser unit
A paper jam has occurred around the duplex unit.
Pull out the duplex unit and remove the jammed paper.
For the Error code 373, make sure that paper does not remain
inside the printer after pulling out the duplex unit.
A paper jam has occurred in the paper feeding path from the
duplex unit.
Open the front cover and remove the jammed paper.
If paper is invisible, pull out the duplex unit from the back side of
the machine and check if paper jams inside of the duplex unit or
machine.
The duplex unit is not properly installed. Install the duplex unit.
The image drum indicated on the screen reaches its lifetime.
Replace the image drum with a new one.
Opening and closing the front cover can resume printing for a
while. Replace with a new one as soon as possible, however.
350: Yellow, 351: Magenta (red), 352: Cyan (blue), 353: Black
The image drum indicated on the screen reaches its lifetime.
Replace the image drum with a new one.
560: Yellow, 561: Magenta (red), 562: Cyan (blue), 563: Black
Message Error
code
Install New Image Drum 564, 565,
Image Drum Life 566, 567
%COLOR%
To Exceed the Life, Press
Online Button
Please see HELP for details
Install New Image Drum 680, 681,
Printing disabled due to low 682, 683
threshold of Image Drum
life.
%COLOR%
Please see HELP for details
Install New Fuser Unit 354
Fuser Unit Life
Please see HELP for details
Install New Belt Unit 355
Belt Unit Life
Please see HELP for details
Check Fuser Unit 348
Please see HELP for details
Install New Belt Unit 356
Belt Unit Life
Please see HELP for details
Check Toner Cartridge 544, 545,
Improper Lock Lever 546, 547
Position
%COLOR%
Please see HELP for details
Check Image Drum 340, 341,
%COLOR% 342, 343
Please see HELP for details
Check Fuser Unit 320
Please see HELP for details
Non Recommended Fuser 698-01,
Unit 698-02,
Please see HELP for details 698-03,
698-04,
698-06
- 80 -
Indicato Cause/Solution
r
Blinks The image drum indicated on the screen reaches its lifetime.
Replace the image drum with a new one.
Pressing «ONLINE» button can resume printing for a while.
Replace with a new one as soon as possible for maintaining the
print quality.
564: Yellow, 565: Magenta (red), 566: Cyan (blue), 567: Black
Blinks Printing has stopped because the image drum indicated on the
screen reached its lifetime. Replace with a new image drum to
print.
680: Yellow, 681: Magenta (red), 682: Cyan (blue), 683: Black
Blinks The fuser unit reaches its lifetime.
Replace the fuser unit with a new one.
Opening and closing the front cover can resume printing for a
while. Replace with a new one as soon as possible for
maintaining the print quality.
Blinks The belt unit reaches its lifetime.
Replace the belt unit with a new one.
Opening and closing the cover can resume printing for a while.
Replace with a new one as soon as possible for maintaining the
print quality.
Blinks The fuser unit is not properly installed. Remove and re-install the
fuser unit. If the error persists after re-installing, replace the
fuser unit with a new one.
Blinks Waste toner of the belt unit is full. Replace the belt unit with a
new one. Opening and closing the front cover can resume
printing. Printing stops after 500 sheets are printed.
Blinks A color toner cartridge indicated on the screen is not installed.
Make sure to turn the toner cartridge lock lever (blue) on the
right side of the cartridge until it lines up with the
end. If the lever is in the correct position, check that the white
protective tape has been removed.
544: Yellow, 545: Magenta (red), 546: Cyan (blue), 547: Black
Blinks The indicated image drum is not installed correctly.
Remove and re-install the image drum.
340: Yellow, 341: Magenta (red), 342: Cyan (blue), 343: Black
Blinks The fuser unit is not properly installed. Remove and re-install the
fuser unit.
Blinks Check the model number of the fuser unit mentioned in the
User's manual. Use a fuser unit that matches your machine.
6. Troubleshooting
in the far