Epson ET-16500 User Manual page 38

User's Guide
Code Message
E-13 Confirm the following:
❏ Entered security key/password is
correct
❏ Index of the security key/password
is set to the first number
❏ Connection and network setup of
the PC or other device is correct
Contact your network administrator
for assistance.
b. Messages on the Network Environment
Message
*Multiple network names (SSID) that
match your entered network name (SSID)
have been detected. Confirm network
name (SSID).
*Signal strength is low. If you have
problems printing or scanning, improve
your wireless network environment.
*A router/access point channel conflict has
been detected. If you have problems
printing or scanning, improve your wireless
network environment.
*Signal strength is low. A router/access
point channel conflict has been detected. If
you have problems printing or scanning,
improve your wireless network
environment.
*No more devices can be connected.
Disconnect one of the connected devices if
you want to add another one.
Related Information
"Connecting to a Computer" on page 24
&
"When You Cannot Make Network Settings" on page 190
&
Network Settings
Solution
Check the following.
❏ Network devices such as an access point, hub, and router are
turned on.
❏ The TCP/IP Setup for network devices has not been set up
manually. (If the printer's TCP/IP Setup is set automatically while
the TCP/IP Setup for other network devices is performed
manually, the printer's network may differ from the network for
other devices.)
If it still does not work after checking the above, try the following.
❏ Make network settings on the computer that is on the same
network as the printer using the software disc supplied or using
the software downloaded from the website.
http://epson.sn
❏ You can register several passwords on an access point that uses
the WEP security type. If several passwords are registered, check if
the first registered password is set on the printer.
Solution
The same SSID may be set on several access points. Check the settings on the
access points, and change the SSID.
The printing speed may be slow or printing may stop due to medium signal
strength. Placing the printer close to the access point, or removing any
obstacles between the access point and the printer may improve the
environment.
Signal interference can be caused by other wireless networks being used in
nearby rooms or buildings. Placing the printer close to the access point, or
changing the access point channel setting may improve the environment. See
the documentation provided with the access point for details.
The printing speed may be slow or printing may stop due to low signal
strength. Signal interference can be caused by other wireless networks being
used in nearby rooms or buildings. Placing the printer close to the access
point, or changing the access point channel setting may improve the
environment. See the documentation provided with the access point for
details.
You can simultaneously connect up to four computers and smart devices in
Simple AP mode. To add another computer or smart device, disconnect one
of the connected devices first.
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