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Problem
The dishes are not clean.
Spots on stainless steel or silver.
Spots or films on the dishes.
The dishes have a sticky white/blue film.
Spots left after washing.
Detergent residue in the detergent compartment
after dishwashing.
Rattling sound when dishwashing.
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Possible causes
The spray arms do not rotate.
Spray arm holes or bearings blocked.
Unsuitable dishwashing programme.
Incorrect detergent dosage.
Old detergent. Detergent is a perishable
product.
Dishes loaded incorrectly.
Glasses and cups have toppled over during the
programme.
The filters are not fitted correctly.
Drainage pump stop missing.
Some foodstuffs, such as mustard, mayonnaise,
lemon, vinegar, salt and dressings, can mark
stainless steel if left for too long.
All stainless steel can cause spots on silver if
they come into contact during dishwashing.
Aluminium can also cause spots on dishes.
Incorrect rinse aid dosage setting.
The setting TAB is activated and all-in-one
detergent with insufficient drying effect is being
used.
Salt compartment empty.
Incorrect water softener setting.
The water softener is leaking salt.
Too high temperature and/or too much detergent
can cause etching on crystal. Unfortunately, this
cannot be repaired, only prevented.
Rinse aid dosage setting too high.
Lipstick and tea can be difficult to wash off.
The detergent compartment was damp when
adding detergent.
The detergent compartment has been blocked.
The dishes are not correctly placed or the spray
arms are not rotating.
Action
Check that the dishes are not blocking the spray
arms.
Clean the spray arms. See the chapter Care and
cleaning.
Choose a longer programme.
Dose according to water hardness. Far too
much or far too little detergent results in poorer
dishwashing results.
Avoid large packages.
Do not cover porcelain with large bowls or the
like. Avoid placing very tall glasses in the
corners of the baskets.
Place dishes to sit steady.
Check that the filter handle is locked in the stop
position. The handle should point straight out
from the dishwasher.
Check that the coloured stop on the right in the
bottom drain is in place. See the chapter Care
and cleaning.
Rinse off these types of foodstuffs if not starting
the dishwasher immediately. Use the Rinse &
hold programme.
In order to avoid marks and tarnishing, separate
dishes made from different metals, such as
silver, stainless steel and aluminium.
See the chapter Settings.
Switch all-in-one detergents or deactivate the
setting TAB and top up with salt and separate
rinse aid. See Rinse aid in the chapter Settings.
Top up with salt. See the chapter Care and
cleaning.
See Water hardness in the chapter Settings.
Check that the salt compartment lid is properly
tightened. Otherwise call the service
department.
Wash crystal at a low temperature and with a
conservative amount of detergent. Contact the
detergent manufacturer.
Reduce the dosage. See the chapter Settings.
If you have very soft water, you may want to
dilute the rinse aid 50:50 with water.
Use a detergent with a bleaching agent.
The detergent compartment must be dry when
adding detergent.
Check that the dishes are not preventing the
detergent compartment from opening.
Check that the dishes are placed securely. Spin
the spray arms to make sure they can rotate.
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