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FortiExtender-311F&312F-QuickStart.indd 1
FortiExtender-311F&312F-QuickStart.indd 1
FortiExtender 311F & 312F
QuickStart Guide
6/1/2021 4:22:39 PM
6/1/2021 4:22:39 PM

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Summary of Contents for Fortinet FortiExtender 311F

  • Page 1 FortiExtender 311F & 312F QuickStart Guide FortiExtender-311F&312F-QuickStart.indd 1 FortiExtender-311F&312F-QuickStart.indd 1 6/1/2021 4:22:39 PM 6/1/2021 4:22:39 PM...
  • Page 2 ® , and certain other marks are registered trademarks of Fortinet, Inc., in the U.S. and other jurisdictions, and other Fortinet names herein may also be registered and/or common law trademarks of Fortinet. All other product or company names may be trademarks of their respective owners.
  • Page 3: Register For Support

    Register for Support Register your Fortinet product to receive: • Technical Support • New product features • Protection from new threats Vous devez enregistrer le produit pour recevoir: • Support technique • Nouvelles fonctionnalité s du produit • Protection contre de nouvelles menaces La reistrazione ti permette di usufruire di: •...
  • Page 4: Packing List

    Packing List FEX-311F/ 312F LTE/GPS Antennas Mounting Kit Anchors and Screws Rubber Feet QuickStart Guide Drill Template Sticker FortiExtender-311F&312F-QuickStart.indd 4 FortiExtender-311F&312F-QuickStart.indd 4 6/1/2021 4:22:40 PM 6/1/2021 4:22:40 PM...
  • Page 5: Product Description

    Product Description All FEX-311F and 312F products feature the same FEX-300F chassis with one (1) or two (2) CAT16 LTE modules pre-installed, as highlighted below. Product Features Model Modem FEX-311F FEX-300F chassis with one (1) CAT16 LTE module pre-installed. FEX-312F FEX-300F chassis with two (2) CAT16 LTE modules pre-installed.
  • Page 6 Ports, LEDs, and Buttons LAN (1–4) Ports & LEDs. USB 2.0 Port SFP Port & LED WAN Port & LED Port 4 is PoE PD LAN (802.3af/at) 12V/2A Input (optional) Console Port Note: To access the device from its console port, (Use 12V/2A power adapter with ID 2.1 mm plug.) you must set the baud rate to 115200.
  • Page 7: Led Behavior

    LED Behavior Behavior and Description • Green Steady: 1 G network connected. • Green Flashing: 1 G network activity. • OFF: No network connection. WAN/LAN LEDs • Green Steady: 1 G network connected. • Green Flashing: 1 G network activity. •...
  • Page 8 RF Connectors & System LEDs LTE Modem 1 RF Connectors MIMO1 DIVERSITY/GNSS Main MIMO2 LTE Signal Level 1 LTE Signal Level 2 LTE Signal Level 3 LTE Signal Level 4 LTE Modul 1 FortiSASE/LAN Extension Management LTE Mode Power Main MIMO1 MIMO2 DIVERSITY/GNSS...
  • Page 9 System LEDs on top of the FEX-311F/312F Description Power • Green Steady—System has booted up, and is working properly. • Green Flashing—System is booting up. • Amber—System is in error state. • OFF—System is powered off. LTE Mode • Green—System is running in LTE mode. Management •...
  • Page 10 LTE LEDs Description • Green Steady—The modem is connected to the wireless carrier and working properly. • Green Flashing—The modem is booting up and connecting to the wireless carrier. • Green Rapid Flashing—The modem is detected, but is experiencing some SIM or firmware error. •...
  • Page 11: Basic Connections

    Basic Connections Internet LAN/PoE Optional Power Connection 1. Insert one end of an Ethernet cable into the LAN/PoE port on the device. 2. Insert the other end of the Ethernet cable into the PoE LAN port on your FortiGate appliance. Ensure that FortiGate and FortiExtender are on the same subnet. 3.
  • Page 12 Assembly 1. Remove the dust cover that protects the SIM sockets and fits over the antenna posts. 2. Insert your MicroSIM (3FF) SIM card(s) into the SIM socket(s). 3. Observe the following guidelines: • If installing one SIM card, you can insert the card into either SIM socket. •...
  • Page 13 IP Configuration After you have connected the FortiExtender network interfaces, the device automatically attempts to obtain an IP address from a DHCP server. If you do not use DHCP, you can configure a static IP address. To configure a static IP address: 1.
  • Page 14: Installation

    Installation The FortiExtender device is designed for placement near a window (desk or wall mount) to achieve the best LTE signal strength. Refer to the diagram below for proper placement and mounting. Rubber feet slot (one in each corner) Wall mounting hole Wall hanging slots SIM card sockets cover tab with screw Wall mounting hole...
  • Page 15 Place on top of a desk or flat surface 1. Attach the rubber feet to the four corners on the bottom of the unit. 2. Place the unit on the desk or flat surface. 3. Secure the unit in place with a Kensington lock. 4.
  • Page 16 Hang on a wall 1. Peel off the drill template sticker, and stick it onto the wall in a desired location. 2. Use the template to mark and drill the pilot holes. 3. Insert the anchors into the holes. 4. Insert the screws into the anchors and tighten, leaving around a 5-mm gap between the screw head and the wall.
  • Page 17 Fasten onto a wall 1. Peel off the drill template sticker, and stick it onto the wall in a desired location. 2. Use the template to mark and drill the pilot holes. 3. Insert the anchors into the holes. 4. Snap off the plastic cover over the LEDs on the front to reveal the long screw holes. 5.
  • Page 18 Cautions and Warnings Environmental specifications Ambient operating temperature: 0°C to 40°C Refer to specific Product Model Data Sheet for Environmental Specifications (Operating Temperature, Storage Temperature, Humidity, and Altitude) Référez à la Fiche Technique de ce produit pour les caractéristiques environnementales (Température de fonctionnement, température de stockage, humidité...
  • Page 19 Regulatory Notices Federal Communication Commission (FCC) – USA This device complies with Part 15 of FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received; including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
  • Page 20 EU or countries that have implemented the EU Directives and/or spectrum regulation. Any Fortinet products not obtained directly from Fortinet or Fortinet’s authorized partners may not comply with EU Directives and Fortinet makes no assurances for such products.
  • Page 21 Denna produkt överensstämmer med direktiv 2014/53/EU. Note: The full declaration of conformity for this product is available in the link below: https://site.fortinet.com/ProductRegulatory/EU Compliance with 2014/53/EU Radio Equipment Directive (RED) In accordance with Article 10.8(a) and 10.8(b) of the RED, the following table provides information on the frequency bands used and the maximum RF...
  • Page 22 (except as provided in section 5 (“Transfer”) and section 15 (“Open Source Software”) below), non-exclusive, revocable (in the event of your failure to comply with these terms or in the event Fortinet is not properly paid for the applicable Product) license to use the Software...
  • Page 23 Fortinet. It is the Fortinet distributor’s and reseller’s responsibility to make clear to the end user the date the product was originally shipped from Fortinet, and it is the end user’s responsibility to understand the original ship date from the party from which the end user purchased the product. All warranty claims must be submitted in writing to Fortinet before the expiration of the warranty term or such claims are waived in full.
  • Page 24 For any Open Source Software covered under the GPL, the source code is made available on this CD or download package. If any Open Source Software licenses require that Fortinet provide rights to use, copy or modify any Open Source Software program that are broader than the rights granted in this agreement, then such rights shall take precedence over the rights and restrictions herein.
  • Page 25 Public License Source Code Request, Fortinet, Inc., 899 Kifer Rd, Sunnyvale, CA 94086 USA. In order to receive the modified software modules, you must also include the following information: (a) Name, (b) Address, (c) Telephone number, (d) E-mail Address, (e) Product purchased (if applicable), (f ) Product Serial Number (if applicable).
  • Page 26 GNU GENERAL PUBLIC LICENSE GNU GENERAL PUBLIC LICENSE Version 2, June 1991 Copyright (C) 1989, 1991 Free Software Foundation, Inc. 59 Temple Place, Suite 330, Boston, MA 02111-1307 USA TERMS AND CONDITIONS FOR COPYING, DISTRIBUTION AND MODIFICATION This License applies to any program or other work which contains a notice placed by the copyright holder saying it may be distributed under the terms of this General Public License.
  • Page 27 If any portion of this section is held invalid or unenforceable under any particular circumstance, the balance of the section is intended to apply and the section as a whole is intended to apply in other circumstances. It is not the purpose of this section to induce you to infringe any patents or other property right claims or to contest validity of any such claims; this section has the sole purpose of protecting the integrity of the free software distribution system, which is implemented by public license practices.
  • Page 28 (or with a work based on the Library) on a volume of a storage or distribution medium does not bring the other work under the scope of this License. 3. You may opt to apply the terms of the ordinary GNU General Public License instead of this License to a given copy of the Library. To do this, you must alter all the notices that refer to this License, so that they refer to the ordinary GNU General Public License, version 2 instead of to this License.
  • Page 29 11. If, as a consequence of a court judgment or allegation of patent infringement or for any other reason (not limited to patent issues), conditions are im- posed on you (whether by court order, agreement or otherwise) that contradict the conditions of this License, they do not excuse you from the conditions of this License.
  • Page 30 Create a support account, register and manage your products, download updates, firmware images and release notes, and create technical support tickets. https://support.fortinet.com Fortinet Document Library Up-to-date versions of Fortinet publications for the entire family of Fortinet products. http://docs.fortinet.com Training Services Course descriptions, availability, schedules, and location of training programs in your area.
  • Page 31: Cautions And Warnings

    Cautions and Warnings Environmental specifications Ambient operating temperature: 0°C to 40°C Refer to specific Product Model Data Sheet for Environmental Specifications (Operating Temperature, Storage Temperature, Humidity, and Altitude) Référez à la Fiche Technique de ce produit pour les caractéristiques environnementales (Température de fonctionnement, température de stockage, humidité...
  • Page 32: Industry Canada Equipment Standard For Digital Equipment (Ices) - Canada

    This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator and your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. Industry Canada Equipment Standard for Digital Equipment (ICES) –...
  • Page 33: European Conformity (Ce) - Eu

    This declaration is only valid for Fortinet products (including combinations of software, firmware and hardware) provided by Fortinet or Fortinet’s authorized partners to the end-customer directly for use within the EU or countries that have implemented the EU Directives and/or spectrum regulation. Any Fortinet products not obtained directly from Fortinet or Fortinet’s authorized partners may not comply with EU Directives and Fortinet...
  • Page 34 Denna produkt överensstämmer med direktiv 2014/53/EU. Note: The full Declaration of Conformity for this product is available in the link below: https://site.fortinet.com/ProductRegulatory/EU Compliance with 2014/53/EU Radio Equipment Directive (RED) In accordance with Article 10.8(a) and 10.8(b) of the RED, the following table provides information on the frequency...
  • Page 35 This equipment should be installed and operated with minimum distance 20cm between the radiator & your body. This product is in compliance with Statutory Instrument 1206 Radio Equipment Regulations 2017 The full Declaration of Conformity for this product is available in the link below: https://site.fortinet.com/ProductRegulatory/UK...

This manual is also suitable for:

Fortiextender 312fFex-311fFex-312f111m01a

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