Issues With Supplies - Lexmark CX431 User Manual

Troubleshoot a problem
Action
Step 6
Make sure that you entered the correct network password.
Note: Take note of the spaces, numbers, and capitalization in the
password.
Can the printer connect to the Wi‑Fi network?

Issues with supplies

Replace cartridge, printer region mismatch
To correct this problem, purchase a cartridge with the correct region that matches the printer region, or
purchase a worldwide cartridge.
•
The first number in the message after 42 indicates the region of the printer.
•
The second number in the message after 42 indicates the region of the cartridge.
Printer and print cartridge regions
Region
Worldwide or Undefined region
North America (United States, Canada)
European Economic Area, Western Europe, Nordic countries, Switzerland
Asia Pacific
Latin America
Rest of Europe, Middle East, Africa
Australia, New Zealand
Invalid region
Note: To find the region settings of the printer and print cartridge, print the Print Quality Test Pages.
From the control panel, navigate to: Settings > Troubleshooting > Print Quality Test Pages.
Non‑Lexmark supply
The printer has detected a non‑Lexmark supply or part installed in the printer.
Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of third-
party supplies or parts may affect the performance, reliability, or life of the printer and its imaging
components.
All life indicators are designed to function with Lexmark supplies and parts and may deliver unpredictable
results if third-party supplies or parts are used. Imaging component usage beyond the intended life may
damage your Lexmark printer or associated components.
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The problem is Contact
solved. support.
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