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Fault
"E:36 / -10"
"E:36 / -25 / -26"
"E:10 / -00 / -10 / -20"
flashes.
Cause
Unapproved extension in-
stalled on the water drain
hose.
Drain pump is blocked.
The pump for the intelligent
dosing system is blocked.
The water pressure is low.
The filters in the water inflow
are blocked.
The tap is turned off.
The water inlet hose is
kinked or jammed.
The detergent drawer has
not been pushed in as far as
it can go.
The pump unit is not inser-
ted.
The automatic voltage con-
trol system detects an unau-
thorised voltage under-us-
age.
Voltage under-usage may
cause extension of a pro-
gramme.
Troubleshooting en
Troubleshooting
Remove any unapproved exten-
▶
sions from the water hose. Connect-
ing the appliance
→ "Cleaning the drain pump",
▶
Page 51
Switch off the appliance.
1.
Clean the pump unit.
2.
→ "Cleaning the detergent drawer",
Page 49
If this indicator appears again, call
3.
our after-sales service.
→ "Customer Service", Page 68
Note: You can start the washing pro-
gramme if you deactivate the intelli-
gent dosing system and dose manu-
ally.
→ "Buttons", Page 26
No remedial action possible.
"Clean the filters in the water in-
▶
flow" → Page 54.
Turn on the tap.
▶
Ensure that the water inlet hose is
▶
not kinked or jammed.
Push the detergent drawer in as far
▶
as it will go.
Insert the pump unit into the deter-
1.
gent drawer.
→ "Cleaning the detergent drawer",
Page 49
Push the detergent drawer in as far
2.
as it will go.
No remedial action possible.
▶
Note: If the power supply is stable, the
programme continues to run as nor-
mal.
No remedial action possible.
57
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