Wells HC125 Owner's Manual page 10

TROUBLESHOOTING
SYMPTOM
Hotplate won't heat
One or more sections
won't heat
Hotplate not hot enough
Hot surface indicator does
not light, or stays on
NOTE: There are no user serviceable components in this appliance. In all cases of damage or
component malfunction, contact your Authorized Wells Service Agency for repairs.
POSSIBLE CAUSE
Not plugged in, damaged plug or
cord or circuit breaker tripped
Temperature control not on
Damaged temperature control,
element or other internal
component
Temperature control not set
Operating 208/240V unit at 120V
Damaged temperature control,
element or other internal
component
Damaged temperature control,
element or other internal
component
10
SUGGESTED REMEDY
Check plug and cord
Check / reset circuit breaker
Turn temperature control to desired
setting
Contact Authorized Wells Service
Agency for repairs
Adjust for desired temperature
Be sure supply voltage matches
nameplate voltage
Contact Authorized Wells Service
Agency for repairs
Contact Authorized Wells Service
Agency for repairs