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Machine actions
The machine does not turn on.
The drip tray gets fi lled although
no water is drained.
The red
icon is always dis-
played on the machine.
Coff ee is not hot enough.
No hot water is dispensed.
Coff ee does not have enough
crema.
(see note)
The milk is not frothed.
The brew group cannot be
removed.
The brew group cannot be
inserted.
Causes
The machine is not connected to the
electric network.
The power button is on position "0".
Water is sometimes drained automati-
cally by the machine into the drip tray
to manage the rinsing of the circuits
and ensure optimum machine perfor-
mance.
The coff ee grounds drawer has been
emptied with the machine off .
The cups are cold.
Temperature is not correctly set.
The machine circuit is clogged by
limescale.
The water dispensing spout hole is
clogged.
The blend is unsuitable, coff ee is not
freshly roasted or the grind is too
coarse.
The milk carafe is dirty or not inserted
correctly.
The milk carafe dispenser has not been
removed correctly.
The type of milk used is not suitable for
frothing.
The brew group is out of place.
The coff ee grounds drawer is inserted.
The brew group is not in the off posi-
tion.
The gearmotor is not in the correct
position.
ENGLISH
Solutions
Connect the machine to the electric
network.
Check that the power button is set to "I".
This is a normal behaviour of the ma-
chine.
The coff ee grounds drawer must always
be emptied with the machine on. Wait
until the
icon is displayed before
refi tting the drawer.
Preheat the cups with hot water.
Set the temperature as described in the
"Programming" chapter.
Descale the machine.
Unclog the coff ee dispensing spout hole
with a pin.
Make sure that the machine is off and
has cooled down before performing
this operation.
Change coff ee blend or adjust grinding as
explained in the "Adjusting the Ceramic
Coff ee Grinder" chapter.
Clean the carafe and insert it correctly.
Check that the milk dispensing spout has
been removed correctly.
Use the type of milk suggested in the
"Milk Carafe" chapter.
Turn on the machine. Close the service
door. The brew group automatically
returns to the initial position.
Remove the coff ee grounds drawer
before removing the brew group.
Make sure that the brew group in the
off position, as described in the "Weekly
Cleaning of the Brew Group" chapter.
Insert the drip tray and the coff ee
grounds drawer. Close the service door.
Turn on the machine without inserting
the brew group. The gearmotor moves
back to the correct position. Turn off the
machine and reinsert the brew group as
described in the "Weekly Cleaning of the
Brew Group" chapter.
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