Table of Contents
Advertisement
Chapter 4 — Troubleshoot and Maintain the SF61B
62
Problems and Possible Solutions (continued)
Problem
After a software reset:
•
by reading / sending
a Reset factory
defaults command
•
by performing a
firmware upgrade
you can see the
Outgoing and Incoming
virtual COM ports in
your host's Bluetooth
settings (SPP
connection) but your
host device / application
tells you that they are
not available.
You have added your
scanner to your host
device during an SPP
pairing procedure but
you cannot see the
corresponding
Outgoing and Incoming
COM ports in your
host's Bluetooth
settings.
Possible Solution
Depending on your host configuration (host
device, Bluetooth version), you may have to re-pair
your product with your host device /application to
reset your scanner-host Bluetooth settings (see the
appropriate section in Chapter 2,
SF61B).
There may be a Bluetooth management problem
on your host device, try the following procedure:
1
Disconnect your scanner from your host device
(see Chapter 2,
Connect the
2
Remove your scanner from the host's device
list.
3
Restart your host device (power down / power
up).
4
Re-pair your scanner with your host for SPP
connection and check the available COM ports
in your host device's Bluetooth settings.
If this does not solve the problem, try this
workaround (see Chapter 2,
for details on the different pairing / connection
methods):
1
Pair / connect your scanner with your host
device using the HID profile.
2
Disconnect your scanner from the host device.
3
Remove your scanner from the host's device list
if applicable.
4
Re-pair your scanner with your host for SPP
connection and check the available COM ports
in your host device's Bluetooth settings.
SF61 Cordless Scanner User's Guide
Connect the
SF61B).
Connect the SF61B
Advertisement
Table of Contents
