Troubleshooting - Panasonic EP1060K Operating Manual

TROUBLESHOOTING

Before requesting service for this unit, check the table below for the possible cause of the problem. Some simple
checks or minor adjustment on your part may eliminate the problem and restore proper operation. If you are in
doubt about some of the check points, or if the remedies indicated in the chart do not solve the problem, call us at
1-800-338-0552 to locate the servicer near to you.
Problem
Motor Noises
• The motor gets louder when it comes under load.
• There is excessive noise during Tapping.
(The noise is louder at the top of the unit.)
• The motor sounds louder when adjusting massage
intensity and width.
• There is a rubbing sound produced by the massage
heads rubbing on the seat fabric.
• There is a rubbing sound produced by fabric rubbing
on fabric.
The massage heads stop during operation.
Nothing can be felt when using Tap A, Tap B
or Vibration.
The massage heads do not come up to the
shoulder or neck.
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Cause and Remedy
These sounds are perfectly normal and will not have
H
any effect on the operation of the unit.
When the massage heads are raised or lowered, if
H
they come into contact with a wall or other obstruction,
in the interests of safety the massage heads may
stop moving. In such a situation, move the chair or
remove the obstruction and start the massage again.
If all markings and buttons on the controller start to
flash, which is extremely unusual, turn off the power
switch, wait for approximately 10 seconds and then
turn the power switch on again.
If excessive force is applied to the massage heads
H
during operation, in the interests of safety the
massage heads may stop moving. If this occurs,
raise your body slightly before restarting it.
If all markings and buttons on the controller start to
flash, which is extremely unusual, turn off the power
switch, wait for approximately 10 seconds and then
turn the power switch on again.
If the massage heads are not touching your body
H
then you will, of course, feel nothing. Therefore,
please make sure that your body comes into close
contact with the massage heads.
The position of the shoulders is incorrect.
H
(See Page 14)