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Heater unit
This product is equipped with an internal heat-
er unit for use in cold climates. The heater unit
turns on automatically when the temperature
inside the product drops below around 0 °C
{32 °F}. When this product is installed and
operated in low temperatures below –20 °C
{–4 °F}, it may require time to start up since the
camera will wait to be warmed up internally by
the internal heater right after the power is
turned on. Also, the camera may not function
properly, if it is installed and operated in an
environment where the temperature is below
–30 °C {–22 °F}. In such a case, wait approxi-
mately 2 hours or more until the camera is
warmed up. Then, turn on the power again.
As the camera warms up, snow or frost accu-
mulated on the dome cover will melt. However,
it may not be defrosted from the cover
depending on the ambient temperature or
weather condition.
Effects on images and image quality
Under the following conditions, image quality
may deteriorate or images may become diffi-
cult to see.
• When there are raindrops on the dome
cover due to wind during rainfall.
• When there is snow on the dome cover due
to wind during snowfall. (varies depending
on the amount and quality of snowfall).
• When the dome cover is dirty due to dust
in the air or vehicle exhaust.
About reflection of light from outside or
IR light
Depending on the incident angle of high inten-
sity light source such as sunlight or lighting,
images of non-existing objects (reflected light)
or reflections of surroundings on the camera
lens (ghost) may sometimes appear on the
screen. Especially in the case of LED light,
these phenomena may be seen remarkably.
In the case of using the IR light, installation of
a camera near a wall may cause reflection of
infrared rays resulting in a part of the screen
or the entire screen turning whitish. Therefore,
consider the installation place carefully.
• Refer to our website (https://security.
panasonic.com/support/info/ <Control
No.: C0109>) for image examples and
measures to take.
Protection from lightning
When cables are used outdoors, there is a
chance that they may be affected by lightning.
In such a case, install a lightning arrestor close
to the camera, and make the length of the net-
work cable between the camera and lightning
arrestor as short as possible to prevent the
camera from being damaged by lightning.
Take notice of humidity
Install this product when the humidity is low. If
installation is performed when it is raining or in
very humid conditions, the inside may be
affected by humidity, causing mist-over inside
the dome cover
When noise disturbance may happen
Conduct the power distribution work to keep a
distance of 1 m {3.28 feet} or more from the
120 V (for U.S. and Canada) or 220 V – 240 V (for
Europe and other countries) power line. Or con-
duct the electric conduit work separately (Always
connect the metal pipe with grounding).
Radio disturbance
Noise may appear in video or audio near a
strong electric field from a TV or radio antenna,
motors and transformers, or a strong electric
field/magnetic field from a power line (lamp line)
of AC100 V or more.
PoE (Power over Ethernet)
Use a PoE hub/device that is compliant with
IEEE802.3af standard.
Router
When connecting this product to the Internet,
use a broadband router with the port forward-
ing function (NAT, IP masquerade).
Refer to the Operating Instructions on the
Panasonic support website for further informa-
tion about the port forwarding function.
Time & date setting
It is necessary to set the time & date before
putting this product into operation. Refer to the
Operating Instructions on the Panasonic sup-
port website for descriptions of how to perform
the settings.
Make sure to remove this product if it will
no longer be used.
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