Clevo P771DM Service Manual
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Clevo P771DM Service Manual

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Preface
Notebook Computer
P770DM / P771DM / P770DM-G / P771DM-G
Service Manual
I

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Summary of Contents for Clevo P771DM

  • Page 1 Preface Notebook Computer P770DM / P771DM / P770DM-G / P771DM-G Service Manual...
  • Page 2 Preface Notice The company reserves the right to revise this publication or to change its contents without notice. Information contained herein is for reference only and does not constitute a commitment on the part of the manufacturer or any subsequent ven- dor.
  • Page 3 It is organized to allow you to look up basic information for servicing and/or upgrading components of the P770DM / P771DM series notebook PC. The following information is included: Chapter 1, Introduction, provides general information about the location of system elements and their specifications.
  • Page 4 Preface IMPORTANT SAFETY INSTRUCTIONS Follow basic safety precautions, including those listed below, to reduce the risk of fire, electric shock and injury to per- sons when using any electrical equipment: 1. Do not use this product near water, for example near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool.
  • Page 5 Preface Instructions for Care and Operation The notebook computer is quite rugged, but it can be damaged. To prevent this, follow these suggestions: Don’t drop it, or expose it to shock. If the computer falls, the case and the components could be damaged. Do not expose the computer Do not place it on an unstable Do not place anything heavy...
  • Page 6 Preface Avoid interference. Keep the computer away from high capacity transformers, electric motors, and other strong mag- netic fields. These can hinder proper performance and damage your data. Take care when using peripheral devices. Removal Warning Use only approved brands of Unplug the power cord before When removing any peripherals.
  • Page 7 Preface Battery Precautions • Only use batteries designed for this computer. The wrong battery type may explode, leak or damage the computer. • Do not continue to use a battery that has been dropped, or that appears damaged (e.g. bent or twisted) in any way. Even if the computer continues to work with a damaged battery in place, it may cause circuit damage, which may possibly result in fire.
  • Page 8 Preface Related Documents You may also need to consult the following manual for additional information: User’s Manual on Disc This describes the notebook PC’s features and the procedures for operating the computer and its ROM-based setup pro- gram. It also describes the installation and operation of the utility programs provided with the notebook PC. System Startup 1.

  • Page 9: Table Of Contents

    Preface Contents Introduction ..........1-1 Top ....................A-3 Bottom ..................A-4 Overview ..................1-1 LCD ....................A-5 External Locator - Top View with LCD Panel Open ......1-4 MB ....................A-6 External Locator - Front & Right side Views .........1-5 HDD ....................A-7 External Locator - Left Side &...
  • Page 10 Preface M.2 3G+USB & WLAN+BT ............B-26 P750DM LID Switch Board ............B-58 M.2 PCIE4X SSD1 & SSD2 ............B-27 P750DM Finger Sensor Board ............B-59 Realtek ALC892 ................B-28 P770DM Charge LED Board ............B-60 PCM1861 + TAS5766DCA ............B-29 P750DM BOT LED Board ............B-61 Subwoofer ..................

  • Page 11: Introduction

    Chapter 1: Introduction Overview This manual covers the information you need to service or upgrade the P770DM / P771DM / P770DM-G / P771DM-G series notebook computer. Information about operating the computer (e.g. getting started, and the Setup utility) is in the User’s Manual.
  • Page 12 Introduction Specifications Processor Options Keyboard Intel® Core™ i7 Processor Full Color Illuminated Full-size Winkey Keyboard (with numeric keypad and anti-ghost keys) i7-6700K (4.00GHz)* Audio 8MB L3 Cache, 14nm, DDR4-2133MHz, TDP 91W Intel® Core™ i5 Processor High Definition Audio Compliant Interface i5-6600K (3.50GHz)* S/PDIF Digital Output Latest Specification Information...
  • Page 13 Introduction Interface Environmental Spec One USB 3.1 Port/Thunderbolt Port Temperature ° ° Three USB 3.0 Ports Operating: 10 C - 35 One eSATA/Powered 3.0 USB Port Non-Operating: -20°C - 60°C One HDMI-Out Port Relative Humidity Two DisplayPorts (1.2) Operating: 20% - 80% One S/PDIF Out Jack Non-Operating: 10% - 90% One Headphone/Speaker-Out Jack...

  • Page 14: External Locator - Top View With Lcd Panel Open

    Introduction External Locator - Top View with LCD Panel Open Figure 1 Top View 1. PC Camera 2. PC Camera LED 3. Built-In Microphone 4. LCD 5. Speakers 6. Power Button 7. LED Lock Indicators 8. Keyboard 9. TouchPad and Buttons 10.

  • Page 15: External Locator - Front & Right Side Views

    Introduction External Locator - Front & Right side Views Figure 2 Front Views 1. Light Bar 2. LED Power Indicators Front Figure 3 Right Side Views 1. USB 3.0 Port 2. S/PDIF-Out Jack 3. Headphone Jack Right 4. Microphone Jack 5.

  • Page 16: External Locator - Left Side & Rear View

    Introduction External Locator - Left Side & Rear View Figure 4 Left Side View 1. RJ-45 LAN Jack 2. USB 3.0 Ports 3. USB 3.1 Port 4. Multi-in-1 Card Left Reader 5. Combined eSATA/ Powered USB 3.0 Port Figure 5 Rear View 1.

  • Page 17: External Locator - Bottom View

    Introduction External Locator - Bottom View Figure 6 Bottom View 1. Vent 2. Battery 3. Sub Woofer 4. HDD Bay Overheating To prevent your com- puter from overheating make sure nothing blocks the vent/fan in- takes while the com- puter is in use. External Locator - Bottom View 1 - 7...

  • Page 18: Mainboard Overview - Top (Key Parts)

    Introduction Mainboard Overview - Top (Key Parts) Figure 7 Mainboard Top Key Parts 1. Memory Slots DDR3L SO-DIMM 2. Platform Controller Hub 1 - 8 Mainboard Overview - Top (Key Parts)

  • Page 19: Mainboard Overview - Bottom (Key Parts)

    Introduction Mainboard Overview - Bottom (Key Parts) Figure 8 Mainboard Bottom Key Parts 1. KBC ITE IT8587 2. VGA-Card Connector 3. CPU Socket (no CPU installed) 4. Memory Slots DDR3L SO-DIMM (Primary) 5. Hard Disk Connector Mainboard Overview - Bottom (Key Parts) 1 - 9...

  • Page 20: Mainboard Overview - Top (Connectors)

    Introduction Mainboard Overview - Top (Connectors) Figure 9 Mainboard Top Connectors 1. RJ-45 LAN Jack 2. USB 3.0 Port 3. USB 3.1 Port 4. Multi-in-1 Card Reader 5. USB 3.0 Port / e-SATA 6. KB LED Connector 7. WLAN Card Connector 8.

  • Page 21: Mainboard Overview - Bottom (Connectors)

    Introduction Mainboard Overview - Bottom (Connectors) Figure 10 Mainboard Bottom Connectors 1. HDMI-Out Port 2. Display Port 3. DC-In Jack 4. VGA Fan Cable Connector 5. 3G / SSD Connector 6. CMOS Battery 7. SSD Connector 8. CPU Fan Cable Connector Mainboard Overview - Bottom (Connectors) 1 - 11...
  • Page 22 Introduction 1 - 12...

  • Page 23: Disassembly

    Disassembly Chapter 2: Disassembly Overview This chapter provides step-by-step instructions for disassembling the P770DM / P771DM / P770DM-G / P771DM-G series notebook’s parts and subsystems. When it comes to reassembly, reverse the procedures (unless otherwise indicat- ed). We suggest you completely review any procedure before you take the computer apart.

  • Page 24: Maintenance Tools

    Disassembly NOTE: All disassembly procedures assume that the system is turned OFF, and disconnected from any power supply (the battery is removed too). Maintenance Tools The following tools are recommended when working on the notebook PC: • M3 Philips-head screwdriver •...

  • Page 25: Maintenance Precautions

    Disassembly Maintenance Precautions The following precautions are a reminder. To avoid personal injury or damage to the computer while performing a re- moval and/or replacement job, take the following precautions: Power Safety Warning 1. Don't drop it. Perform your repairs and/or upgrades on a stable surface. If the computer falls, the case and other Before you undertake components could be damaged.

  • Page 26: Disassembly Steps

    Disassembly Disassembly Steps The following table lists the disassembly steps, and on which page to find the related information. PLEASE PERFORM THE DISASSEMBLY STEPS IN THE ORDER INDICATED. To remove the Battery: To remove and install the Processor: 1. Remove the battery 1.

  • Page 27: Removing The Battery

    Disassembly Removing the Battery Figure 1 1. Turn the computer off, and turn it over. Battery Removal 2. Slide the latch in the direction of the arrow (Figure 1a 3. Slide the latch in the direction of the arrow, and hold it in place (Figure 1a 4.

  • Page 28: Removing And Installing The Hard Disk Drive

    Disassembly Removing and Installing the Hard Disk Drive Figure 2 HDD Assembly The hard disk drive can be taken out to accommodate other 2.5" serial (SATA) hard disk drives with a height of 7mm/ Removal 9.5mm (h). Follow your operating system’s installation instructions, and install all necessary drivers and utilities (as out- lined in Chapter 4 of the User’s Manual) when setting up a new hard disk.
  • Page 29 Disassembly 4. Lift the hard disk bay cover off the computer (Figure 3c Figure 3 5. Slightly lift and pull the HDD-1 assembly in the direction of the arrow to remove the hard disk assembly (Fig- HDD Assembly ure 3d Removal (cont’d.) 6.
  • Page 30 Disassembly Hard Disk Installation Process Figure 4 HDD Assembly 1. Turn off the computer, and remove the battery (page 2 - Installation 2. Insert the HDD-2 assembly (if available) in the direction of the arrow to install the it (Figure 3a 3.
  • Page 31 Disassembly Hard Disk Size Note (Foam Rubber Insert) Note that the hard disks pictured on the following pages are all 9.5mm(H) hard disk drives. In some cases 7mm(H) hard disk drives will be installed. Figure 5 Foam Rubber Insert for 7mm(H) HDDs HDD-2 HDD-1...

  • Page 32: Removing The M.2 Ssd Module

    Disassembly Removing the M.2 SSD Module Figure 6 Note that the SSD (if installed) is beside the HDD bay. M.2 SSD Module Removal 1. Turn off the computer, and turn it over, remove the battery (page 2 - 2. Remove the screw from the SSD (Figure 6a a.

  • Page 33: Removing The Primary System Memory (Ram)

    Disassembly Removing the Primary System Memory (RAM) Figure 7 RAM Module The computer has four memory sockets for 204 pin Small Outline Dual In-line (SO-DIMM) DDR 3L type memory modules. Removal The total memory size is automatically detected by the POST routine once you turn on your computer. a.
  • Page 34 Disassembly 4. Lift the component bay cover off the computer case. The modules will be visible at point (Figure 8c Figure 8 5. Gently pull the two release latches ( ) on the sides of the memory socket(s) in the direction indicated below &...

  • Page 35: Removing The System Memory (Ram) From Under The Keyboard

    Disassembly Removing the System Memory (RAM) from Under the Keyboard Figure 9 Keyboard The computer has four memory sockets for 204 pin Small Outline Dual In-line (SO-DIMM) DDR 3L type memory modules. Removal The total memory size is automatically detected by the POST routine once you turn on your computer. a.
  • Page 36 Disassembly 5. Carefully lift the keyboard up, being careful not to bend the keyboard ribbon cables Figure 10 6. Disconnect the keyboard ribbon cables from the locking collar socket by using a small flat-head screw- RAM Module driver to pry the locking collar pins away from the base (Figure 10d).

  • Page 37: Removing And Installing The Processor

    Disassembly Removing and Installing the Processor Figure 11 Processor Processor Removal Procedure Removal 1. Turn off the computer, remove the battery (page 2 - 5), and component bay cover (page 2 - 11). Procedure 2. Remove screws from the heat sink unit in the order indicated on the label (i.e screw first through to screw last...
  • Page 38 Disassembly 4. Press down and hold the latch (with the latch held down you will be able to release it). 5. Move the latch and bracket fully in the direction indicated to unlock the CPU(Figure 12c). Figure 12 6. Carefully (it may be hot) lift the CPU up out of the socket (Figure 12d).
  • Page 39 Disassembly Processor Installation Procedure Figure 13 Processor 1. Insert the CPU ; pay careful attention to the pin alignment (Figure 13a), it will fit only one way (DO NOT FORCE Installation IT!). 2. Move the bracket and latch fully in the direction indicated to lock the CPU. 3.

  • Page 40: Removing The Wireless Lan Module

    Disassembly Removing the Wireless LAN Module Figure 14 Wireless LAN 1. Turn off the computer, remove the battery (page 2 - 5) and the keyboard (page 2 - Module Removal 2. The Wireless LAN module will be visible at point under the keyboard (Figure 14a).

  • Page 41: Wireless Lan, Combo Module Cables

    Disassembly Wireless LAN, Combo Module Cables Note that the cables for connecting to the antennae on WLAN, WLAN & Bluetooth Combo, 3G and LTE modules are not labelled. The cables/covers (each cable will have either a black or transparent cable cover) are color coded for iden- tification as outlined in the table below.

  • Page 42: Removing The M.2 Sata Module

    Disassembly Removing the M.2 SATA Module Figure 15 M.2 SATA Module 1. Turn off the computer, remove the battery (page 2 - 5), and component bay cover (page 2 - 11). Removal 2. Locate the module; it is visible at point Figure 15a 3.
  • Page 43 Disassembly M.2 SATA Installation Procedure Figure 16 1. Place the thermal pad on the computer as shown (Figure 16a). M.2 SATA Module 2. Insert the module in the computer. Make sure that the hexagonal screw is in the correct location Figure Installation 3.

  • Page 44: Removing And Installing The Video Card

    Disassembly Removing and Installing the Video Card Figure 17 Video Card Video Card Removal Procedure Removal Procedure Turn off the computer, turn it over and remove the battery (page 2 - 5) and component cover (page 2 - Remove screws from the heat sink unit in the order indicated on the label (i.e screw first through to a.
  • Page 45 Disassembly Installing a New Video Card Figure 18 Prepare to fit the video card into the slot by holding it at about a 30° angle (Figure 18e). Installing a New The card needs to be fully into the slot, and the video card and socket have a guide-key and pin which align to Video Card allow the card to fit securely (Figure...

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