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4.1 Troubleshooting
Problem
I cannot send a call waiting tone to the
dialled extension.
I forgot the password.
The background music started suddenly.
I do not want to display a number which
is stored in memory.
I want to confirm my extension number.
The date and time are not correct.
The display is not shown well.
I want to distinguish the tones.
The MESSAGE button light lit.
An SDN button on my extension does not
work.
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User Manual
•
The other party has not set the Call Waiting
feature.
(
Sending a Call Waiting Notification (Call
Waiting), 1.4.4 Answering Call Waiting, 1.8.3
Receiving Call Waiting (Call Waiting/Off-hook Call
Announcement [OHCA]/Whisper OHCA))
•
The other party has set Data Line Security.
(
1.8.9 Protecting Your Line against Notification
Tones (Data Line Security))
•
Ask the manager to assist you.
(
2.1.1 Extension Control)
•
Turn off the music.
(
1.8.8 Turning on the Background Music (BGM),
2.1.4 Turning on the External Background Music
(BGM))
•
Conceal the number.
(
Storing Names and Numbers, 3.1.3 Customising
the Buttons)
•
(
Your Extension Number in 1.1.1 Before
Operating the Telephones)
•
Set the date and time by system programming.
(
Date & Time [000] in 3.3.2 System
Programming)
•
Change the Display contrast level.
(
3.1.2 Settings on the Programming Mode)
•
(
To distinguish the ringing tones for each CO,
INTERCOM, ICD Group, PDN, or SDN button (Digital
proprietary telephone only), 3.1.3 Customising the
Buttons)
•
Another extension left you a message waiting
indication while you were on the phone or away
from your desk.
•
A PDN button is not assigned on the extension
corresponding to your SDN button.
Create a PDN button on the desired extension.
(
3.1.3 Customising the Buttons)
Remedy
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