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4.1 Troubleshooting
4.1
Troubleshooting
4.1.1
Troubleshooting
Troubleshooting
Problem
The telephone does not work properly.
The telephone does not respond when
buttons are pressed.
Some features do not work.
Even though following the manual
instructions, none of the operations
work when using a proprietary
telephone.
The parallelled single line telephones do
not ring.
The telephone does not work using the
personal settings or with other settings.
(One-touch dialling, forwarding
destination, etc.)
224
User Manual
•
Confirm with your manager that your settings are
correct.
•
If the problem persists, consult your dealer.
•
The telephone is locked.
Unlock your telephone. (
Other People from Using Your Telephone (Extension
Dial Lock), 2.1.1 Extension Control)
•
Your telephone is connected to an eXtra Device
Port.
System programming is required. Consult your
dealer.
•
System management may restrict certain features.
Consult your manager.
•
The feature numbers have changed.
Confirm the revised number and try again.
•
The Intercom line was not seized. The seized line,
when going off-hook, was changed by personal
setting. (
3.1.2 Settings on the Programming
Mode)
In the manual, going off-hook means an Intercom
line is seized.
If the setting has been changed, press the INTERCOM
or PDN button after going off-hook and follow the
instructions.
•
"No ring" may be selected.
Change the setting to ring. (
Parallelled Telephone to Ring (Parallelled Telephone))
•
The extension line has been changed. The previous
telephone's settings have not been cleared.
Clear the settings and then programme your
desired settings again. (
Set at Your Extension (Extension Feature Clear), 3.1.1
Customising Your Phone (Personal Programming),
3.1.3 Customising the Buttons)
Remedy
1.6.4 Preventing
1.8.11 Setting the
1.8.13 Clearing Features
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