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Firmware Interface Specification. If the user selects "No", all data will be kept, but the operating system or
programs will not be able to create, modify, or delete data in the storage.
If this error happens at a service center, Lenovo authorized service personnel will clean up the non-volatile
system UEFI variable storage using the preceding solution.
• Message: This system does not support batteries that are not genuine Lenovo-made or authorized. The
system will continue to boot, but may not charge unauthorized batteries.
Attention: Lenovo has no responsibility for the performance or safety of unauthorized batteries, and
provides no warranties for failures or damage arising out of their use.
Press the ESC key to continue.
Solution: Replace the battery with the correct Lenovo battery for this computer. If you still see the same
error message, contact Lenovo service to have the computer serviced.
• Message: The battery installed is not supported by this system and will not charge. Please replace the
battery with the correct Lenovo battery for this system. Press the ESC key to continue.
Solution: Replace the battery with the correct Lenovo battery for this computer. If you still see the same
error message, contact Lenovo service to have the computer serviced.
• Message: The battery installed is not supported by this system and will not charge. Please replace the
battery with the correct Lenovo battery for this system. Press the ESC key to continue.
Solution: Replace the battery with the correct Lenovo battery for this computer. If you still see the same
error message, contact Lenovo service to have the computer serviced.
Beep errors
Lenovo SmartBeep technology enables you to decode beep errors with your smartphone when a black
screen occurs with beeps from your computer. To decode the beep error with Lenovo SmartBeep
technology, do the following:
1. Go to http://www.support.lenovo.com/smartbeep or scan the following QR Code.
2. Download the proper diagnostic app and install it on your smartphone.
3. Run the diagnostic app and place the smartphone near the computer.
4. Press the Fn key on your computer to emit the beep again. The diagnostic app decodes the beep error
and shows possible solutions on the smartphone.
The following section describes some beep errors and the corresponding solutions.
Note: Do not attempt to service a product yourself unless instructed to do so by the Customer Support
Center or product documentation. Only use a Lenovo-authorized service provider to repair your product.
.
Chapter 4
Related service information
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