The Tv Image Does Not Look As Good As It Did In The Store; Displayed Video Looks Blurry; The Picture Is Distorted; There Is A Dotted Line On The Edge Of The Screen - Samsung QN75QN8 B Series User Manual

The TV image does not look as good as it did in the store

Store displays are tuned to a digital UHD channel or HD channel.
Change the output resolution of your devices, such as digital broadcast receiver, IPTV, and set-top box to UHD or
HD.
Be sure to use an HDMI cable to enjoy high quality videos.
• Menu
To connect the TV with your PC, make sure that your PC's graphic card supports UHD resolutions.
For more information about the supported UHD resolutions, refer to "Supported Resolutions for UHD Input Signals."
For more information about the supported 8K resolutions, refer to "Resolutions for Input Signals supported by 8K
models (QN7**B series or higher)."
Make sure that the set-top box or cable box supports the content or broadcast for UHD and set the resolution. For more
information, contact your service provider.
When using a Samsung TV Plus
work or the image quality may be poor.

Displayed video looks blurry

If you notice blurring or juddering on the screen, use the
• Menu

The picture is distorted

The compression of video content may cause picture distortions, especially in fast moving pictures from sports
programs and action movies.
Remove and reconnect the power cord, and check the remote control battery.
If the signal reception is weak or poor, screen distortion may be visible but it is not a malfunction.
Mobile phones used close to the TV (within 3.2 ft) may cause noise on analog and digital channels.

There is a dotted line on the edge of the screen

Change Picture Size to
• Menu
Change the output resolution of your external device.
Connected Devices
channel, check the network connection. When the network speed is slow, the app may not
Settings All Settings
16:9 Standard.
Settings All Settings
Connection Guide Video Device
Picture Clarity Settings
Picture Expert Settings
Picture Picture Size Settings
- 180 -
HDMI
function to resolve the issue.
Picture Clarity Settings
Picture Size
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