NEC UNIVERGE DT930 User Manual

NEC UNIVERGE DT930 User Manual

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UNIVERGE DT930/DT920(8LCX)
USER'S GUIDE
Before using this product and document, please read the following document carefully.
Also, please keep this document to the place where you can see any time.
Safety Precautions and Regulatory Notices for DT Series (GVT-034084-001)
The latest version of document can be downloaded from the following URL
https://mind.bcom.nec.co.jp/customernet/safety-info/table_t.html
GVT-118708-001
Issue 2.0
June, 2020

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Summary of Contents for NEC UNIVERGE DT930

  • Page 1 UNIVERGE DT930/DT920(8LCX) USER’S GUIDE Before using this product and document, please read the following document carefully. Also, please keep this document to the place where you can see any time. Safety Precautions and Regulatory Notices for DT Series (GVT-034084-001) The latest version of document can be downloaded from the following URL https://mind.bcom.nec.co.jp/customernet/safety-info/table_t.html...
  • Page 2 NEC Platforms, Ltd. and shall not be reproduced without prior written approval from NEC Platforms, Ltd. All brand names and product names on this document are trademarks or registered trademarks of their respective companies.
  • Page 3: Outline Of This Manual

    PREFACE PREFACE This manual describes operating procedures of UNIVERGE IP Phone DT930 / DT920(8LCX) Multiline Terminal to be connected to UNIVERGE SV9300 communication server. OUTLINE OF THIS MANUAL This manual consists of; INTRODUCTION Please read through this chapter before use for your understanding and proper use of this product. TERMINAL SETUP This chapter describes the operations to be performed on the Menu Screen, such as speaker volume control and LCD contrast adjustment.
  • Page 4: Terms In This Manual

    PREFACE TERMS IN THIS MANUAL The following table shows the terms described in this manual. TERMS DESCRIPTION Dial Tone You will hear the dial tone from handset when you lift up the hand set. If you press speaker key, you will hear the dial tone from speaker. Special Dial If you press the transfer key while you are in conversation with calling party, you will Tone...
  • Page 5: Table Of Contents

    CONTENTS CONTENTS IMPORTANT NOTICE ....................i OUTLINE OF THIS MANUAL ..................ii INTRODUCTION ........................ii TERMINAL SETUP ......................ii FEATURE OPERATION ....................... ii APPENDIX ........................... ii ABOUT THE MARKS USED IN THIS MANUAL ............ii TERMS IN THIS MANUAL ................... iii CONTENTS ......................iv INTRODUCTION .....................
  • Page 6: Contents

    CONTENTS TO SET KEY TOUCH TONE ..................21 TO SET MUSC ON HOLD ..................21 TO SET PREFIX ......................21 TO SET CALENDAR FORMAT .................. 21 TO SET TIME FORMAT ..................... 22 TO ENABLE/DISABLE VOLUME LEVEL DISPLAY ........... 22 TO SET SCREEN SAVER ..................22 TO SET BRIGHTNESS OF LCD BACK LIGHT ............
  • Page 7 CONTENTS SYSTEM ........................44 HOW TO SELECT A SYSTEM SOFT KEY................. 44 SAMPLE DISPLAY ......................44 HOW TO USE SYSTEM SOFT KEYS ................46 PHONEBOOK ......................47 PERSONAL PHONE BOOK ....................47 SYSTEM PHONE BOOK ....................50 CALL HISTORY ......................54 TO START HISTORY ......................
  • Page 8 CONTENTS TO MAKE A CALL ......................63 STATION SPEED DIALING ..................63 TO REGISTER FOR STATION SPEED DIALING .............. 63 TO MAKE A CALL USING STATION SPEED DIALING ............. 63 ORIGINATING A VOICE CALL ................... 63 THREE/FOUR-PARTY CONFERENCE ..............64 VOICE MAIL .......................
  • Page 9 CONTENTS TO ACTIVATE CALL WAITING ..................70 TO ANSWER CALL WAITING .................... 70 EXECUTIVE OVERRIDE .................... 71 CALL FORWARDING - BUSY LINE ................71 TO SET CALL FORWARDING- BUSY LINE ..............71 TO VERIFY ........................71 TO CANCEL ........................71 CALL FORWARDING –...
  • Page 10 CONTENTS TO SET ..........................77 PRIVACY RELEASE ....................77 RETURN MESSAGE SCHEDULE ................78 TO SET ..........................78 TO CANCEL ........................78 WHISPER PAGE ......................78 TO SET ..........................78 TO ANSWER ........................79 SYSTEM CLOCK SETUP BY STATION DIALING ............. 79 DAY/NIGHT MODE CHANGE BY STATION DIALING ..........
  • Page 11: Introduction

    INTRODUCTION INTRODUCTION FACE LAYOUT [ITK-24CG-1 TEL] 24CG [ITK-8TCGX-1 TEL] Touch Panel [ITK-8LCX-1 TEL] Self-Labeling...
  • Page 12: Specifications

    INTRODUCTION SPECIFICATIONS 24CG ITEM ITK-24CG-1/ ITK-24CG-1A / ITK-24CG-1P / ITK-24CG-1U 4.3 inch TFT, with back light LCD color Color (16,194,277 colors) Programmable 24 keys line/feature key Fixed feature key 13 keys (with Menu key and Cursor key) Soft key 4 keys Back light LCD and digit key (lit for 10 seconds when operating) Phonebook...
  • Page 13 INTRODUCTION 8TCGX(Touch Panel) / 8LCX(Self-Labeling) Item ITK-8TCGX-1 / ITK-32TCG-1A / ITK-32TCG- ITK-8LCX-1 / ITK-32LCG-1A / ITK-32LCG-1P / 1P / ITK-32TCG-1U / ITK-8TCGX-1U ITK-32LCG-1U / ITK-8LCG-1U / ITK-8LCX-1U 4.3 inch TFT, Touch Panel 3.5 inch TFT LCD color Color (16,194,277 colors) Color (16,777,216 colors) Programmable 8/16/32 keys on Touch Panel...
  • Page 14: Keys And Parts

    INTRODUCTION KEYS AND PARTS This section explains keys and parts of terminal. ITK-24CG-1 TEL (24CG) (18) (17) (16) (15) (14) (13) (12) (11) (10)
  • Page 15 INTRODUCTION ITK-8LCX-1 TEL (Self-Labeling) (18) (14) (17) (15) (20) (16) (13) (12) (11) (10) ITK-8TCGX-1 TEL (Touch Panel) (18) (17) (19) (13) (12) (11) (10) x...
  • Page 16 INTRODUCTION Touch button area (19) (20) (16) NAME FUNCTION Handset Used for sending/receiving voice. To return previous window. Back key Speaker Originating a call with handsfree. Dial keypad Dial the called party number or feature access code. To place a call on hold. Hold key Allows the terminal user to transfer established calls to another Transfer key...
  • Page 17 INTRODUCTION NAME FUNCTION (11) Feature key (with light) To activate features such as terminal setup and to program One- Touch Speed Calling keys. (12) Answer key (with light) When LED on this key is lit, press this key to answer the incoming call.
  • Page 18: Outline

    OUTLINE OUTLINE Display Example for DT930 (Touch Panel model) This section explains about the outline of a Information area telephone. STARTING OF A TELEPHONE The telephone displays the screen that is set as the home screen. The home screen can be set to either the Favorite screen/Call screen/Line screen.
  • Page 19 OUTLINE The icon CLOCK AND CALENDER Icon The explanation name This area consists of a calendar and clock. This icon appears when The default display format follows setting of the there is a missed call. Once Missed Call system. you check the missed call, It is possible to change the format by user this icon will disappear.
  • Page 20: Call Screen

    OUTLINE CALL SCREEN Display Example for DT920 (Self Labeling model) This screen is displayed by pressing local soft key System information display area 3 (Call screen). When pressing a digit key or a function key, or incoming call arrival, this screen is displayed. You can make a call, talk, and use system service from this screen.
  • Page 21 OUTLINE LOCAL SOFTKEY AREA TO CLOSE CALL SCREEN AUTOMATICALLY The soft keys that are provided by the terminal are displayed in this area. It is possible to go to the When Call screen is displayed with the “Auto Favorite screen, Phone book screen and History Close”method, the screen returns to the original screen (same operation as the Favorite screen).
  • Page 22: Line Screen

    OUTLINE Display Example for DT920 (Self Labeling LINE SCREEN model) This screen shows the line key information registered in system. Programmable key Programmable key On Touch Panel model, the line key status is System information display area displayed with the line key lamp icon. The system information display area on the line screen displays the second to third lines of information displayed on the call screen.
  • Page 23: Phone Book

    OUTLINE The line screen can be switched from the call PHONE BOOK screen. There are two types of Phonebooks are available. If there are multiple pages of line screen are One is the "Personal Phonebook" which is saved assigned, it is possible to switch the pages. in the each terminal.
  • Page 24: Call History

    OUTLINE CALL HISTORY Outgoing calls and Incoming calls are displayed. To display the history, press the local soft key 4 (History screen) at the Favorite screen or select system soft key (HIST.) at the call screen. Please refer to "CALL HISTORY"...
  • Page 25: Installation Procedure

    OUTLINE INSTALLATION PROCEDURE Please attach the Faceplate securely. If not, the terminal will not operate ATTACHING OR REMOVING properly because a key is possibly FACEPLATE AND DESI PRINTER being pushed by the Faceplate. SHEET REMOVING FACEPLATE AND ADJUSTING ANGLE OF TILT LEGS DESI PRINTER SHEET The height can be adjusted by moving the legs Remove DESI Printer Sheet with following ways.
  • Page 26: Connecting Lan Cable

    CONNECTING LAN CABLE grooves on the terminal until they snap into place. ILPA-R UNIT is required when PoE Hub supports NEC Proprietary Protocol (The ILPA-R UNIT converts IEEE802.3af to NEC Proprietary Protocol). When ILPA-R UNIT is used, 1000BASE-T is not available.
  • Page 27: Connecting Headset

    According to the following procedure, Headset is connected to HEADSET Connector which is located bottom of terminal. For the headset that is supported, please contact the NEC's dealer or NEC. The headset which can be connected to the terminal is "HW510 (A10)/HW251N (A10) (manufactured by Plantronics)".
  • Page 28: Terminal Setup

    TERMINAL SETUP TO SET RINGER TONE TERMINAL SETUP This section explains how to set a ringer tone ■ While you set up terminal, the “soft WHEN DISTINCTIVE RINGING key” means local soft key. PATTERNS TO DISTINGUISH INTERNAL ■ If the Back / Exit button is pressed AND EXTERNAL INCOMING CALLS ARE while the terminal setting menu is PROVIDED...
  • Page 29: To Set Ringing Of Headset

    TERMINAL SETUP TO SET RINGING OF HEADSET Select desired tone type. Following explains how to enable/disable the ringing N O. ITEM FREQUENCY REMARKS of headset. (Hz) This feature is required both terminal Automatic - and system setting at initial installation. For details, please contact the system Tone 16Hz modulation...
  • Page 30: To Enable/Disable Rtp Alarm

    TERMINAL SETUP FOR CALL INDICATOR LAMP TO ENABLE/DISABLE RTP Following explains how to set the illumination ALARM pattern (color of Call Indicator Lamp). Following explains how to enable/disable RTP Alarm. The RTP Alarm tone allows the terminal user to be notified that the voice packet is not received in Display the Menu screen, and select “Settings”...
  • Page 31: To Set Key Touch Tone

    TERMINAL SETUP If the “ 0 Automatic” is selected, this When selecting “ Download”, the feature is activated in accordance with Music on Hold file must be the system data setting. If it is not downloaded in advance. If there specified by the system data this is no downloaded file, you hear feature is in effect (DTMF TONE...
  • Page 32: To Set Time Format

    TERMINAL SETUP Select “ 3 Display” Select a desired calendar format. Calendar 12 hour clock Select “ 2 Local Volume”. Type1 MON 3 JUN 2019 3:13 PM Type2 3 JUN MON 3:13 PM Type3 JUN 3 MON 3:13 PM Type4 6- 3 MON 3:13 PM Select whether to display the volume level.
  • Page 33: To Set Brightness Of Lcd Back Light

    TERMINAL SETUP TO SET BRIGHTNESS OF LCD TO CHANGE FONT SIZE Following explains how to change the font size BACK LIGHT displayed on the LCD. Following explains how to set the brightness of the LCD back light. This function is available when GUI mode is classic.
  • Page 34: To Select Wallpaper

    TERMINAL SETUP TO SELECT WALLPAPER Select “ 7 Advanced”. Following explains how to set wallpaper. Select “ 2 Font Color”. This function is available when GUI mode is classic. Select a desired color. Display the Menu screen, and select “Settings” ITEM RGB VALUE 0x000000...
  • Page 35: To Change Gui Mode

    TERMINAL SETUP Select desired mode. Select whether to launch Turn Off Display. GUI MODE When “ 3 App priority” is selected, the Automatic Screen Saver works by the external Classic application. The LCD will turn off when the terminal receives the instruction to Following shows example display when GUI mode turn off LCD from the external is classic.
  • Page 36: To Change Theme

    TERMINAL SETUP TO CHANGE THEME TO ENABLE/DISABLE ANIMATION Following explains how to change theme color of Following explains how to set whether to enable the screen. animation when the screen change. When GUI mode is classic, this Animation is available for DT930 function is not available.
  • Page 37: Register A Home Url

    TERMINAL SETUP Press the menu button to display the menu screen. The screen that is displayed as the portal icon in The default setting is “ 0 Automatic”. If that time is the XML application screen that the “ 0 Automatic” is selected, this registered as the home URL.
  • Page 38: To Change Password

    TERMINAL SETUP TO CHANGE PASSWORD This function is available when GUI Following explains how to change an existing mode is classic. password. The password is used for the following occasions. Display the Menu screen, and select “Settings”  To lock/unlock the terminal. ...
  • Page 39 TERMINAL SETUP To enter the address (URI) of Display the Menu screen, and select “Settings” FTP/TFTP/HTTPS, press Soft key (IP/URI) to switch the display to the URI input screen.  Press Soft Key (IP/URI). Select “ 2 Download”.  By using the Dial keys, enter the address (URI) of the server where the files are stored.
  • Page 40 TERMINAL SETUP Please refer to “HOW TO INPUT If the retry of downloading fails many CHARACTERS” for how to enter the times, the terminal may be in failure. character. For details, please contact the system administrator. Up to 64 characters can be entered as a file name.
  • Page 41: To Back Up Or Restore The Setting Data Of Terminal

    TERMINAL SETUP TO BACK UP OR RESTORE THE SETTING DATA OF TERMINAL Select “ 2 Password” This section explains how to make a backup of the Enter a password with digit keys. setting data which has been entered in the terminal to FTP/TFTP/HTTPS server.
  • Page 42: To Restore The Setting Data Of Terminal

    TERMINAL SETUP CHECK POINTS ACTIONS Check whether IP Set the proper IP The IP address input screen can be address/address (URI) address/address switched to URI input screen by the of FTP/TFTP/HTTPS (URI) of Soft key (IP/URI). server is correct or not. FTP/TFTP/HTTPS server.
  • Page 43 TERMINAL SETUP Enter a User ID with digit keys. The IP address input screen can be switched to URI input screen by the Please refer to “HOW TO INPUT Soft key (IP/URI). CHARACTERS” for how to enter the  Press Soft Key (IP/URI) character.
  • Page 44: To Set Bluetooth  Device

    TERMINAL SETUP  TO SET Bluetooth DEVICE When the backup process ends in failure, “Download Failed!” is displayed Following items are available. on the LCD. Check to see the following points and retry backup. Equipment Product Name Voyager 5200 CHECK POINTS ACTIONS Voyager Legend Check whether the...
  • Page 45: To Check The Pairing Device And Dissconnect

    TERMINAL SETUP ・From turn off to turn on the Select “ 6 Option Device”. Bluetooth  module of the terminal ・Reboot the terminal Select “ 1 Bluetooth” You can check the connecting status of Bluetooth Select “ 2 Pairing” device with following status icons. Icon Name Description...
  • Page 46: To Change Inquiry Time

    TERMINAL SETUP  TO DISPLAY Bluetooth MODULE INFORMATION Display the Menu screen, and select “Settings” Select “ 6 Option Device”. Select “ 1 Bluetooth” If you want to disconnect the device, Select “ 4 Bluetooth Information”  Press local softkey 3 (Option). Displayed information as follows.
  • Page 47: Operation

    OPERATION There are three types of shortcut OPERATION display. FAVORITE ■Small Photo & Name FAVORITE SCREEN Displays the photo registered in the On the favorite screen, short cut icons that you contact in a small size, and displays registered are displayed. the shortcut name below the photo.
  • Page 48: To Register Shortcut

    OPERATION DT920 (Self Labeling model) A short cut name is indicated approximately 10 Press programmable key on the sides of screen. characters. It depends on character string. When exceeding the width of the indication area, right end of characters string are cut, and it’s indicated. TO REGISTER SHORTCUT Following explains how to register a shortcut.
  • Page 49 OPERATION Input a desired number. After a second, input character and selected From 1 up to 16 digit characters can be icon is indicated. registered. Input a desired shortcut name. Select desired shortcut icon. Registered shortcut is displayed.
  • Page 50: To Use The Shortcut

    OPERATION TO USE THE SHORTCUT Please make sure the dial number is focused, and make call. Following explains how to use a shortcut. For example, in case of making call of the Contact When number is not focused, you person which is registered in the terminal phone cannot make call.
  • Page 51: To Edit The Shortcut

    OPERATION Using the Service menu shortcut When a service menu shortcut is TO EDIT THE SHORTCUT selected, screen display is different You can edit the registered shortcut information. depending number of registered service. ■In this function, the information can only be edited that is set at the ■When there are multiple services shortcut registration.
  • Page 52: To Delete Shortcut

    OPERATION Select “ 2 Delete shortcut”. Edit the data The option menu is displayed, select “Delete shortcut”. Edit the registered information, and press enter or the local soft key 4. Confirm the deletion. The information is refreshed Press Enter or local soft key 4. If editing is completed, the following screen is displayed, and the screen returns to the Favorite screen after a second.
  • Page 53: To Change Shortcut Display

    OPERATION Select shortcut to delete. Short cut is deleted from favorite screen. When shortcut deletion succeeded, following message is indicated. HOW TO SELECT A SHORTCUT If you would like to delete shortcut more, press ■ DT930 (24CG) soft key 3. Then, It is displayed operation Use the cursor keys to move orange focus to a desired shortcut and press the enter key.
  • Page 54: System

    OPERATION SYSTEM To display next system soft key page, Call screen is displayed when you make a call, select “>>>>”. receiving an incoming call, or using system service. If there is no next page, “>>>>” is not You can use system soft key instead of dialing indicated.
  • Page 55 OPERATION CALL IS TERMINATED AND RINGING: DISPLAY FEATURE DISCRIPTION Call Pickup – PICK To answer the call Group directed to another station within Call Pickup -Group. Call Regardless of the busy Forwarding – or idle status, the All calls incoming call is forwarded to the other terminal.
  • Page 56: How To Use System Soft Keys

    OPERATION HOW TO USE SYSTEM SOFT KEYS This section provides some sample operations of features using system soft keys. SETTING DO NOT DISTURB Press Speaker key, press Soft key (>>>>) and press Soft key (DND). “SET” is displayed. CANCELLING DO NOT DISTURB Press Soft key (DND).
  • Page 57: Phonebook

    OPERATION PHONEBOOK You can use the personal phonebook and system phonebook. It is possible to search and display the person registered in the phonebook, or make call. This feature is required system data setting at initial installation. For details, please contact the system administrator.
  • Page 58 OPERATION FROM PROFILE SCREEN Data Description Icon Name Display the personal name Select a destination from the phonebook list. Company Display the company When two or more telephone number is name name registered, priority number is focused on Display the telephone the profile screen at first.
  • Page 59 OPERATION TO EDIT DATA The following personal data can be registered. Refer to “TO SEARCH PERSON” and display Data Description Icon search result. Name Personal name Company Press local soft key 1 (Option) with focused data. Company name name Up to 4 telephone numbers Select “...
  • Page 60: System Phone Book

    OPERATION Category Icon If you select “ 6 Delete All”, it is possible to delete all data in the personal phonebook. No Category Press local soft key 4 or Enter key at confirm Set the priority flag. window. Set the priority for the number used for making call at search result screen.
  • Page 61 OPERATION  FROM CALL SCREEN Search result is displayed. Press local soft key 3 (System screen). Call screen is displayed. Select system soft key (DIR). Displayed following phonebook screen. When pressing Soft key (↑Prev) or Soft key (↓Next) without entering the keyword, the registered dial number or name is displayed on the LCD in order.
  • Page 62 OPERATION TO CALL Input the name data. Refer to “TO SEARCH PERSON” and display the person information to call. Press Speaker key or Enter key to make a call. You will receive a dial tone. Speaker key lamp lights red. Line key lamp lights green.
  • Page 63 OPERATION TO EDIT After input the number data, Press system soft key (SET). Following explains how to edit the registered data. Refer to “TO SEARCH PERSON” and display the person information to edit. Press system soft key “ENTRY”. You will receive a dial tone. Speaker key lamp lights red.
  • Page 64: Call History

    OPERATION CALL HISTORY TO DISPLAY HISTORY DATA This feature records information such as numbers Select “Outgoing” or “Incoming”. you have dialed or ones received from other parties. Press the system soft key (OG) / (IC) that you And also it allows a terminal user to make a call desired.
  • Page 65: To Register

    OPERATION HOW TO INPUT CHARACTERS Press system soft key (Del). The characters that can be input very depending on the menu. Example: Password input screen, The input mode of “Password screen” is as follows.  “Number”  “English Character (capital letter)” ...
  • Page 66: Multi Windows

    OPERATION MULTI WINDOWS When XML application is started newly, a XML This terminal can use multiple XML applications at application window icon is shown to the right side of the same time. Maximum four applications can be the portal icon. run simultaneously, including Phone Screen and other application that is registered in Home URL.
  • Page 67: In Case Of Starting 5 Application

    OPERATION After returned the application switch screen, closed IN CASE OF STARTING 5 application icon is eliminated and new one’s icon is APPLICATION displayed most on the right side. Up to 4 XML applications included portal can be started. If 4 applications are already started, when you start the 5th window, Error message is indicated to close any one of application.
  • Page 68: Feature Operation

    FEATURE OPERATION If you enter the wrong ID and/or FEATURE OPERATION password, normal screen is not displayed and return to [Login] screen. This chapter describes how to login/logout, how In this case enter the correct “Login to input characters and how to make a call/hold, ID”...
  • Page 69: Making A Call

    FEATURE OPERATION MAKING A CALL ANWERING A CALL This section explains Preset Dialing. Before This section explains how to answer a call with making a call, the terminal user can verify the Answer key. dialed number displayed on the LCD. When a wrong number is entered, the user can correct TO ANSWER AN EXTERNAL CALL the number before originating the call.
  • Page 70: Holding A Call (Using Call Hold)

    FEATURE OPERATION HOLDING A CALL (USING CALL IF UNANSWERED HOLD) After predetermined time, Automatic This feature allows a terminal user to hold a call in Recall is initiated and the user hears progress by pressing the Call Hold key. This line Automatic Recall ringer tone.
  • Page 71: To Retrieve The Held Call

    FEATURE OPERATION TO RETRIEVE THE HELD CALL TRANSFER A CALL Following explains how to retrieve the held call. TO TRANSFER A CALL (WITH While holding a call, ANNOUNCEMENT) Line key that is placed on hold flashes green. This feature allows a terminal user to transfer incoming or outgoing calls to another terminal within Press Line key that is placed on hold.
  • Page 72: To Transfer A Call (Without Announcement)

    FEATURE OPERATION TO TRANSFER A CALL (WITHOUT LAST NUMBER REDIAL ANNOUNCEMENT) It is possible to search and redial the phone number up to 60 calls previously dialed. After dialing the transfer destination number, it is possible to replace a handset before answering the Press Left key or Soft key(OG) after press Soft destination party.
  • Page 73: To Verify

    FEATURE OPERATION TO REGISTER FOR STATION SPEED If you dial a wrong number, you will DIALING need to start again from the beginning. To register a pause, press * or # The feature is set to the terminal by between any digits. (It is required system data setting at initial system data setting at initial installation.
  • Page 74: Three/Four-Party Conference

    FEATURE OPERATION This feature is set by Soft key or feature key. The feature key is set by Extension A presses Soft key (CONF) or Three/Four-Party Conference feature key. system data setting at initial installation. For details, please contact the system administrator. VOICE MAIL This section explains how to access to the Voice Mail System.
  • Page 75: Receiving A Voice From Speaker

    FEATURE OPERATION Press Answer key. The called party answers.  Feature key lamp goes off. Press Mic key or Soft key (MIC). Answer key lamp goes off. Mic key lamp lights red.  Talk toward the mic. RECEIVING A VOICE FROM SPEAKER TO ANSWER A CALL WITH HANDS It is possible to change the terminal to “listen-only”...
  • Page 76: Call Pickup - Direct

    FEATURE OPERATION MULTILINE APPEARANCE This feature is set by Soft key or This feature allows you to accommodate the lines feature key. The feature key is set by (another terminal number) other than My Line on system data setting at initial the Programmable line/feature keys.
  • Page 77: Dnd (Do Not Disturb)

    FEATURE OPERATION DND (DO NOT DISTURB) SAVE AND REPEAT A NUMBER This feature restricts incoming calls to a terminal. This feature allows a terminal to save a specific dialed number and then redial that number. This feature is set by Soft key or feature key.
  • Page 78: Trunk Queuing - Outgoing

    FEATURE OPERATION TRUNK QUEUING - OUTGOING TO CANCEL This feature allows a terminal user, upon This feature is available only for the encountering a busy signal on a trunk, to set a call terminal that is set by system data and enter a first-in, first-out queue.
  • Page 79: When The Busy Terminal Becomes Idle

    FEATURE OPERATION WHEN THE BUSY TERMINAL BECOMES IDLE The feature key is set by system data setting at initial installation. For details, The terminal which has set Call Back is alerted by please contact the system ring. administrator. When busy terminal becomes idle or the terminal that did not answer initiates or answers a call or accesses a feature and then Press Speaker key.
  • Page 80: Station Hunting

    FEATURE OPERATION To make a call to another party or answer the Dial the extension number. incoming call. You will receive a busy tone. Replace the handset after finishing a call. Dial the last digit (0-9) of another terminal. The original call rings back. Call Indicator Lamp flashes red.
  • Page 81: Executive Override

    FEATURE OPERATION EXECUTIVE OVERRIDE CALL FORWARDING - BUSY LINE This feature allows selected users to override a This feature permits a call to a busy extension to be busy condition on a called terminal. routed to a designated terminal. TO SET CALL FORWARDING- BUSY The feature key is set by system data LINE setting at initial installation.
  • Page 82: Call Forwarding - No Answer

    FEATURE OPERATION CALL FORWARDING – NO ANSWER After 4 second, return back to the idle screen automatically. (or Press Speaker key) When a call is placed to a terminal that does not Speaker key lamp goes off. answer, this feature forwards the call to another Line key lamp goes off.
  • Page 83: Call Forwarding - Destination

    FEATURE OPERATION CID (CALLER ID) CALL DISPLAY Press Soft key (FDA) or Call Forwarding - All Calls feature key. Without answering incoming calls or held calls that terminate to the Line keys of a terminal, the calling party’s information can be confirmed by the Press “* “...
  • Page 84: Voice First/Tone First

    FEATURE OPERATION VOICE FIRST/TONE FIRST WHEN A CALLED TERMINAL HAS BEEN SET TO TONE FIRST This feature allows incoming calls to your terminal to either ring or go to voice announcement. Press Speaker key. The feature access code/feature key is You will receive a dial tone.
  • Page 85: Automatic Intercom

    FEATURE OPERATION AUTOMATIC INTERCOM MANUAL INTERCOM Automatic Intercom provides a path for voice The Manual Intercom groups have up to six announcement calls between two terminals using a terminals sharing a common signal path. Users can Line key. Private conversations can be held. The call other members of the Manual Intercom group Busy/Idle status of the associated the terminal is by pressing a Manual Intercom feature key;...
  • Page 86: Dial Intercom

    FEATURE OPERATION DIAL INTERCOM INTERNAL ZONE PAGING WITH Dial Intercom comprises up to 10 terminals that can MEET-ME PAGE call each other using a dedicated Dial Intercom This feature allows terminal users to page over the feature key with abbreviated dialing. Dial Intercom built-in speakers of the terminals within the calls can be voice announce with ringing calls.
  • Page 87: Boss/Secretary Calling

    FEATURE OPERATION BOSS/SECRETARY CALLING TIMED REMINDER A secretary with a terminal can use an appearance This feature allows the system to be programmed to of the boss' extension to screen calls for that automatically call terminals at specified times. Upon extension, and announce and/or transfer calls to answering, the terminal is connected to a recorded that extension.
  • Page 88: Return Message Schedule

    FEATURE OPERATION RETURN MESSAGE SCHEDULE WHISPER PAGE This feature allows terminal user to register a return This feature allows a secretary to interrupt the boss schedule when leaving the office and have the in a private way. By pressing a feature key or schedule display on the calling terminal LCD.
  • Page 89: To Answer

    FEATURE OPERATION TO ANSWER Press Speaker key. You will receive a dial tone. Press Answer key. Speaker key lamp lights red. Call in progress is placed on hold. A hold tone is not transmitted to the other Dial Day/Night Mode Change access code or party of the original call.
  • Page 90: Security Mode

    FEATURE OPERATION SECURITY MODE By pressing the Security button, “Security Mode” is activated to prevent the unauthorized access to the menu setting or telephony services provided from the system. Security mode is available for DT930 only. The terminal is in Security Mode. Security lamp lights red.
  • Page 91: Emergency Call

    FEATURE OPERATION  After a third attempt (if incorrect When you press Speaker key, password is entered three times password entry screen is displayed. consecutively), the following error The emergency call screen is message is displayed. displayed by lifting the handset. Emergency call cannot be made with Speaker key.
  • Page 92: Double Height Characters On Lcd

    FEATURE OPERATION DOUBLE HEIGHT CHARACTERS When the third line is displayed in double height ON LCD size; One of the four lines in the LCD can be displayed in double height size. While one line is being displayed in double height size, one of the other lines disappears.
  • Page 93: Headset Operation

    FEATURE OPERATION HEADSET OPERATION The table below shows supported headsets and To switch to headset mode, press headset cables for the terminal. Headset key during a conversation. Headset Supported Cable HW510/HW251N ADJUSTING HEADSET RINGER TONE WT100 Voyager APN-91 VOLUME Legend CS You can adjust the ringer tone volume for a headset W710 APD80...
  • Page 94: How To Use The Wireless Headset

    FEATURE OPERATION Headset. HOW TO USE THE WIRELESS HEADSET When using Wireless Headset (WT100 (APN- To Answer a Call 91)/Voyager Legend CS (APN-91) (manufactured by Plantronics)), you can answer a call, have a  Press the Call control key of the Bluetooth conversation, or disconnect the call.
  • Page 95 FEATURE OPERATION Both of them are used while moving, the effects of radio interference is ■Depends on the around environment, or unavoidable even if the installation distance with Bluetooth supported distance is limited. Please make sure devices, Sound skips (sounds are ...
  • Page 96: Appendix A. Menu List

    APPENDIX A. MENU LIST APPENDIX A. MENU LIST This chapter shows the Setting Menu List. Menu Item Description Default Value – User Setting Select this option to configure the user setting of DT930. – Incoming Call Select this option to set up for incoming calls. Offhook Ring Select this option to specify whether to use the Off-hook ringing.
  • Page 97 APPENDIX A. MENU LIST Menu Item Description Default Value – Turn Off Select this option to specify the data when turning off the display Display automatically. Turn Off Select this option to set up for Turn Off Display Mode. App Priority Display (Disable/Enable/App Priority) Mode...
  • Page 98 APPENDIX A. MENU LIST Menu Item Description Default Value – Download Set the data required when downloading a file. – Download Files Select this option to download files for Music on Hold, ringer tone, Directory and Wallpaper. Hold Music Select this option to download a file for Music on Hold. MOH.wav –...
  • Page 99: Appendix B. Input Characters

    APPENDIX B. INPUT CHARACTERS APPENDIX B. INPUT CHARACTERS HOW TO INPUT CHARACTERS (SYSTEM) SYSTEM/STATION SPEED DIALING FEATURE Press the dial key to display the character. The character will be changed by repeatedly pressing the dial. After displaying the desired character, press “#” or right cursor key. Example: When inputting with “MARY SMITH”, 6# 2# 777# 999# 0# 7777# 6# 444# 8# 44# M A R...
  • Page 100: Character Code Table For Common/Personal Directory Service

    APPENDIX B. INPUT CHARACTERS CHARACTER CODE TABLE FOR COMMON/PERSONAL DIRECTORY SERVICE INPUT DIAL ‘ & INPUT (1 - 10): Showing number of times pressing the key. SP: Showing blank space.
  • Page 101: Character Code Table For Menu Contents

    APPENDIX B. INPUT CHARACTERS CHARACTER CODE TABLE FOR MENU CONTENTS PASSWORD INPUT INPUT DIAL INPUT (1 - 10): Showing number of times pressing the key. SP: Showing blank space. When inputting password characters, “*” are displayed on the screen.
  • Page 102 APPENDIX B. INPUT CHARACTERS INPUT THE USER ID, PASSWORD (FTP/HTTPS SERVER), FOLDER NAME, FILE NAME, ADDRESS (URI) INPUT DIAL & < > & < >...
  • Page 103 APPENDIX B. INPUT CHARACTERS INPUT DIAL & INPUT (1 – 29): Showing number of times pressing the key. SP: Showing blank space. Input mode switches over by pressing the repeatedly. (“ English Character (capital letter)”→“ English Character (lowercase)”→“ number”→“ English Character (capital letter)”). When inputting password characters, “*”...
  • Page 104 APPENDIX B. INPUT CHARACTERS INPUT THE IP ADDRESS INPUT DIAL INPUT (1 - 10): Showing number of times pressing the key. (1) For separator of IP address.

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