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Dell EMC VxFlex Ready Node R840 Manual

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Dell EMC VxFlex Ready Node R840
Hardware Field Replacement Unit and Service Manual
P/N 302-005-750
REV 01

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Summary of Contents for Dell EMC VxFlex Ready Node R840

  • Page 1 Dell EMC VxFlex Ready Node R840 Hardware Field Replacement Unit and Service Manual P/N 302-005-750 REV 01...
  • Page 2 MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. USE, COPYING, AND DISTRIBUTION OF ANY DELL SOFTWARE DESCRIBED IN THIS PUBLICATION REQUIRES AN APPLICABLE SOFTWARE LICENSE. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be the property of their respective owners. Published in the USA.

  • Page 3: Table Of Contents

    Using the system setup................26 View system setup.................26 System setup options..............26 System BIOS................. 27 iDRAC Settings utility..............51 Device Settings................51 Dell Lifecycle Controller................52 Embedded system management............ 52 Boot Manager.....................52 View the boot manager..............52 Boot Manager main menu.............. 52 One-shot UEFI Boot menu.............53 System Utilities................
  • Page 4 CONTENTS Install the BOSS card onto expansion card riser 1......63 Install M.2 modules on the faulted BOSS card....... 64 Replacing drives..................66 Replacing an SSD drive..............66 Replacing an NVMe drive...............67 Remove the drive carrier............... 69 Remove the drive from the drive carrier........70 Install the drive into the drive carrier..........
  • Page 5 CONTENTS Procedure for replacing or adding a power supply unit ....150 Remove a power supply unit............150 Install a power supply unit.............151 Replacing the power interposer board............153 Removing Power Interposer Board..........154 Install the power interposer board..........155 Replacing a control panel................157 Removing left control panel............
  • Page 6 Direct LED indicator codes..........207 NIC indicator codes..............208 Power supply unit indicator codes..........208 Hard drive indicator codes............212 Using system diagnostics................213 Dell Embedded System Diagnostics..........213 Chapter 9 Getting help Where to get help..................216 Contacting Dell EMC.................216 Receiving automated support with SupportAssist ........

  • Page 7: Figures

    FIGURES Front view 24 x 2.5-inch drive system.................16 Front view 8 x 2.5-inch drive system ................17 Left control panel view (with optional iDRAC Quick Sync 2.0 indicator)..... 17 Right control panel view....................18 LCD panel features......................19 Rear view of the 24 x 2.5-inch drive system............... 22 Inside the system without rear drive cage..............
  • Page 8 FIGURES Removing the M.2 SSD module..................117 Installing the M.2 SSD module................... 118 Removing network daughter card................121 Installing the network daughter card................. 122 Removing the processor and heat sink module 1U............. 128 Removing the processor and heat sink module 2U............ 129 Loosening the processor bracket................

  • Page 9: Tables

    TABLES LCD panel features......................19 UEFI iSCSI Settings screen details................37 Slot Disablement......................40 Slot Bifurcation......................40 TPM 1.2 security information..................46 TPM 2.0 security information..................46 Memory channels....................... 75 Remove the expansion card riser................95 Expansion card riser specifications................96 x16 PCIe riser 1+ x16 PCIe riser 2 configuration............97 Processor wattage and heat sink dimensions............
  • Page 10 TABLES VxFlex Ready Node R840 Hardware Field Replacement Unit and Service Manual...

  • Page 11: Notes, Cautions, And Warnings

    Notes, cautions, and warnings Note A NOTE indicates important information that helps you make better use of your product. CAUTION A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING A WARNING indicates a potential for property damage, personal injury, or death.
  • Page 12 Notes, cautions, and warnings VxFlex Ready Node R840 Hardware Field Replacement Unit and Service Manual...

  • Page 13: About This Guide

    CHAPTER 1 About this guide The Hardware Field Replacement Unit and Service Manual provides an overview of the VxFlex Ready Node R840 system, diagnostic tools, and instructions for installing and replacing tools. Use this document with the VxFlex Ready Node Field Replacement Unit Software Guide for FRU replacement activities.

  • Page 14: How To Use This Guide

    Service Manual to perform any necessary software steps to complete the FRU procedure and return the VxFlex OS node to operation. Typographical conventions Dell EMC uses the following type style conventions in this document: Bold Used for names of interface elements, such as names of windows,...

  • Page 15: System Overview

    CHAPTER 2 System overview This section provides an overview of the VxFlex Ready Node R840 server. VxFlex Ready Node R840 system overview............16 Front view of the system..................16 Rear view of the system..................22 Inside the system....................23 Locating the Service Tag of your system............

  • Page 16: Vxflex Ready Node R840 System Overview

    System overview VxFlex Ready Node R840 system overview The VxFlex Ready Node R840 server is a 2U server that supports a maximum of: Four Intel Xeon Processor Scalable family (Skylake-EP) processors 48 DIMM slots Two AC power supply units 24 SAS, SATA SSDs, including two rear accessible drives, and up to 24 NVMe drives.

  • Page 17: Control Panels

    System overview Figure 2 Front view 8 x 2.5-inch drive system 1. Left control panel 2. Drive slots 3. Optical drive (Optional) 4. USB 3.0 port (Optional) 5. Right control panel 6. Service Tag Note The 8x2.5-inch drive system uses a different backplane and is only for the compute- only node.

  • Page 18: Right Control Panel View

    Quick Sync 2 feature allows you to manage your system using mobile devices. This feature is only available on certain configurations. For more information about the feature, see the Integrated Dell Remote Access Controller User's Guide at www.dell.com/idracmanuals. Note...

  • Page 19: Lcd Panel

    For information about the event and error messages generated by the system firmware and agents that monitor system components, see the Error Code Lookup page, at qrl.dell.com The LCD panel is available only on the optional front bezel. The optional front bezel is hot pluggable.
  • Page 20 System overview Table 1 LCD panel features (continued) Item Button or Description display Note The display stops scrolling when the button is released. After 45 seconds of inactivity, the display starts scrolling. LCD display Displays system information, status, and error messages or iDRAC IP address.
  • Page 21 System overview the system firmware and agents that monitor system components, see the Error Code Lookup page, at qrl.dell.com Set home Select the default information to be displayed on the Home screen. See View menu section for the options and option items that can be set as the default on the Home screen.

  • Page 22: Rear View Of The System

    System overview Rear view of the system The back view displays the features available on the back of the system. Figure 6 Rear view of the 24 x 2.5-inch drive system 1. Riser 1 - Full-height PCIe expansion card (Slot 1 and 2) 2.

  • Page 23: Inside The System

    Code and Service Tag. Alternatively, the information may be on a sticker on the chassis of the system. The mini Enterprise Service Tag (EST) is found on the back of the system. This information is used by Dell EMC to route support calls to the appropriate personnel. Inside the system...
  • Page 24 System overview Figure 8 Locating Service Tag of your system 1. Information tag (top view) 2. Information tag (bottom view) 3. OpenManage Mobile (OMM) label (optional) 4. iDRAC MAC address and iDRAC secure password label Note If you have opted for secure default access to iDRAC, the iDRAC secure default password is available on the back of the system Information tag.

  • Page 25: Managing Basic System Settings Using The System Firmware

    CAUTION Changing the default settings may make the node unusable. Dell EMC recommends only making changes under the direction of Dell EMC tech support. Options for managing preoperating system applications........26 Using the system setup..................26...

  • Page 26: Options For Managing Preoperating System Applications

    CAUTION Changing the default settings may make the node unusable. Dell EMC recommends only making changes under the direction of Dell EMC tech support. Access system setup using either of there methods: Standard graphical browser. The browser is enabled by default.

  • Page 27: System Bios

    The iDRAC settings utility is an interface for setting up and configuring the iDRAC parameters using the UEFI (Unified Extensible Firmware Interface). You can enable or disable various iDRAC parameters using the iDRAC settings utility. For more information about this utility, see Integrated Dell Remote Access Controller User’s Guide at Dell.com/idracmanuals. Device Settings Enables you to configure device settings such as network cards or storage controllers.
  • Page 28 Managing basic system settings using the system firmware System Service Tag Specifies the system service tag. System Manufacturer Indicates the name of the original equipment manufacturer (OEM). System Manufacturer Contact Information Indicates the OEM's contact information. System CPLD Version Specifies the current version of the system's complex programmable logic device (CPLD) firmware.
  • Page 29 Memory Operating Mode Specifies the memory operating mode. Options are Optimizer Mode, Single Rank Spare Mode, Multi Rank Spare Mode, Mirror Mode, and Dell Fault Resilient Mode. The default is Optimizer Mode, which is set in the System Identify module.
  • Page 30 Managing basic system settings using the system firmware CAUTION Changing the default settings may make the node unusable. Dell EMC recommends only making changes under the direction of Dell EMC tech support. View processor settings To view processor settings, perform the following steps: Procedure 1.
  • Page 31 This feature is not supported if CPU Power Management is set to Maximum Performance. x2APIC Mode Enables or disables the x2APIC mode. This option is set to Enabled by default. Dell Controlled Turbo Controls the turbo engagement. Enable this option only when System Profile is set to Performance. System BIOS...
  • Page 32 SATA and PCIe NVMe RAID mode on your system. CAUTION Changing the default settings may make the node unusable. Dell EMC recommends only making changes under the direction of Dell EMC tech support. View SATA settings To view SATA settings, perform the following steps: Procedure 1.
  • Page 33 Managing basic system settings using the system firmware 2. Press F2 immediately after you see the following message: F2 = System Setup Note If the operating system begins to load before you press F2, wait for the system to finish booting, and then restart the server and try again. 3.
  • Page 34 CAUTION Changing the default settings may make the node unusable. Dell EMC recommends only making changes under the direction of Dell EMC tech support. To enable RAID mode, you must first configure these drives as RAID drives: 1. In the System BIOS Settings SATA Settings screen, set the Embedded SATA >...
  • Page 35 CAUTION Changing the default settings may make the node unusable. Dell EMC recommends only making changes under the direction of Dell EMC tech support. Note Do not change the boot settings, as they are set by VxFlex OS.
  • Page 36 CAUTION Changing the default settings may make the node unusable. Dell EMC recommends only making changes under the direction of Dell EMC tech support. Note The BIOS does not control network settings in BIOS mode. For the BIOS boot mode, the optional Boot ROM of the network controllers handles the network settings.

  • Page 37: Uefi Iscsi Settings Screen Details

    Use the Integrated Devices screen to view and configure the settings of all integrated devices, including the video controller and USB ports. CAUTION Changing the default settings may make the node unusable. Dell EMC recommends only making changes under the direction of Dell EMC tech support. System BIOS...
  • Page 38 Managing basic system settings using the system firmware Viewing Integrated Devices To view the Integrated Devices screen, perform the following steps: Procedure 1. Turn on, or restart your system. 2. Press F2 immediately after you see the following message: F2 = System Setup Note If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart your system and try again.
  • Page 39 Managing basic system settings using the system firmware I/OAT DMA Engine Enables or disables the I/O Acceleration Technology (I/OAT) option. I/OAT is a set of DMA features designed to accelerate network traffic and lower CPU utilization. Enable only if the hardware and software support the feature. Embedded Video Controller Enables or disables the use of Embedded Video Controller as the primary display.

  • Page 40: Slot Disablement

    Managing basic system settings using the system firmware Slot Disablement screen details The Slot Disablement screen details are explained as follows: Slot Disablement Enables or disables the available PCIe slots on your system. The slot disablement feature controls the configuration of the PCIe cards installed in the specified slot. Slots must be disabled only when the installed peripheral card prevents booting into the operating system or causes delays in system startup.
  • Page 41 Managing basic system settings using the system firmware Table 4 Slot Bifurcation Option Description Auto Discovery Bifurcation Settings Platform Default Bifurcation, Auto Bifurcation, Manual bifurcation Slot 1 Bifurcation x4 Bifurcation or x8 Bifurcation Slot 2 Bifurcation x16 Bifurcation, or x8 Bifurcation, or x4 Bifurcation, or x4, x4, x8 Bifurcation, or x8, x4, x4 Bifurcation...
  • Page 42 Managing basic system settings using the system firmware 2. Press F2 immediately after you see the following message: F2 = System Setup Note If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart your system and try again. 3.
  • Page 43 Custom, the BIOS automatically sets the rest of the options. You can only change the rest of the options if the mode is set to Custom. This option is set to Performance Per Watt Optimized (DAPC) by default. DAPC is Dell Active Power Controller.Other options include Performance Per Watt (OS), Performance, and Workstation Performance.
  • Page 44 Managing basic system settings using the system firmware Note All the parameters on the system profile setting screen are available only when the System Profile option is set to Custom. CPU Power Management Sets the CPU power management. This option is set to System DBPM (DAPC) by default.
  • Page 45 Managing basic system settings using the system firmware Controls the number of turbo boost enabled cores for Processor 1. The maximum number of cores is enabled by default. Monitor/Mwait Enables the Monitor/Mwait instructions in the processor. This option is set by default to Enabled for all system profiles with the exception of Custom.

  • Page 46: Tpm 1.2 Security Information

    Managing basic system settings using the system firmware Intel(R) AES-NI Improves the speed of applications by performing encryption and decryption by using the Advanced Encryption Standard Instruction Set (AES-NI). This option is set to Enabled by default. System Password Sets the system password. This option is set to Enabled by default and is read- only if the password jumper is not installed in the system.

  • Page 47: Tpm 2.0 Security Information

    Managing basic system settings using the system firmware Table 6 TPM 2.0 security information Description information Changes the operational state of the TPM. This option is set to Information Change by default. TPM Firmware Indicates the firmware version of the TPM. TPM Hierarcy Enable, disable, or clear the storage and endorsement hierarchies.
  • Page 48 Managing basic system settings using the system firmware Note BIOS update requires HECI devices to be operational and DUP updates require IPMI interface to be operational. This setting needs to be set to Enabled to avoid updating errors. Secure Boot Enables Secure Boot, where the BIOS authenticates each pre-boot image by using the certificates in the Secure Boot Policy.
  • Page 49 CAUTION Changing the default settings may make the node unusable. Dell EMC recommends only making changes under the direction of Dell EMC tech support. View Redundant OS Control options To view the Redundant OS Control screen, perform the following steps: Procedure 1.
  • Page 50 CAUTION Changing the default settings may make the node unusable. Dell EMC recommends only making changes under the direction of Dell EMC tech support. View Miscellaneous Settings To view the Miscellaneous Settings screen, perform the following steps: Procedure 1.

  • Page 51: Idrac Settings Utility

    UEFI boot mode. You cannot set the option to Enabled if UEFI Secure Boot mode is enabled. This option is set to Disabled by default. Dell Wyse P25/P45 BIOS Access Enables or disables the Dell Wyse P25/P45 BIOS Access. This option is set to Enabled by default. Power Cycle Request Enables or disables the Power Cycle Request.

  • Page 52: Dell Lifecycle Controller

    The Dell Lifecycle Controller (LC) provides advanced embedded systems management capabilities, including system deployment, configuration, update, maintenance, and diagnosis. LC is delivered as part of the iDRAC out-of-band solution and Dell EMC system embedded Unified Extensible Firmware Interface (UEFI) applications.

  • Page 53: One-Shot Uefi Boot Menu

    CAUTION Changing the default settings may make the node unusable. Dell EMC recommends only making changes under the direction of Dell EMC tech support. System Utilities System Utilities contains the following utilities that can be launched:...
  • Page 54 Managing basic system settings using the system firmware VxFlex Ready Node R840 Hardware Field Replacement Unit and Service Manual...

  • Page 55: Hardware Fru Procedures

    CHAPTER 4 Hardware FRU procedures This section explains how to perform the hardware steps in the FRU procedures that also require steps involving VxFlex OS. You are referred to the relevant section of the VxFlex Ready Node Field Replacement Unit Software Guide for the software steps for replacing the system component. Important information before performing a FRU procedure.......

  • Page 56: Important Information Before Performing A Fru Procedure

    Damage due to servicing that is not authorized by Dell EMC is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 57: Unpack The Part

    Hardware FRU procedures 1/4 inch flat head screwdriver Wrist grounding strap You need the following tools to assemble the cables for a DC power supply unit: AMP 90871-1 hand-crimping tool or equivalent Tyco Electronics 58433-3 or equivalent Wire-stripper pliers to remove insulation from size 10 AWG solid or stranded, insulated copper wire Note Use alpha wire part number 3080 or equivalent (65/30 stranding).

  • Page 58: Replacing The Boss Card

    Hardware FRU procedures Replacing the BOSS card To replace the BOSS card, perform the tasks in the following checklist in the order they are listed. The BOSS card is a simple RAID solution card designed specifically for booting a server's operating system. The card supports up to two 6 Gbps M.2 SATA drives. The BOSS adapter card has a x8 connector using PCIe gen 2.0 x2 lanes, available in both the low-profile and full-height form factor.

  • Page 59: Prepare The Replacement Boss Card

    Hardware FRU procedures Check Task Topic List ☐ 12 Slide the system into the cabinet. Slide the system into the cabinet page 165. ☐ 13 Connect the I/O cables and power Connect the I/O cables and power cords. cords on page 164. ☐...

  • Page 60: Remove The Boss Card From Expansion Card Riser 1

    Hardware FRU procedures Figure 9 Removing the M.2 module 1. module connector (2) 2. screws (2) 3. modules (2) Remove the BOSS card from expansion card riser 1 Before you begin Follow all safety guidelines. Procedure 1. Pull the expansion card latch out of the slot. 2.

  • Page 61: Transfer The M.2 Modules To The Replacement Boss Card

    Hardware FRU procedures Figure 10 Removing the BOSS card from expansion card riser 1 Transfer the M.2 modules to the replacement BOSS Card Use the following procedure to transfer the two M.2 modules from the faulted BOSS card to the replacement BOSS card: Before you begin Follow all safety guidelines.

  • Page 62: Removing The M.2 Module

    Hardware FRU procedures Figure 11 Removing the M.2 module 1. module connector (2) 2. screws (2) 3. modules (2) 3. On the replacement BOSS card, align the M.2 module connectors with the connectors on the BOSS card. 4. Tilt the M.2 module downwards until the module is seated firmly on the card. 5.

  • Page 63: Install The Boss Card Onto Expansion Card Riser 1

    Hardware FRU procedures Figure 12 Installing the M.2 module 1. module connector (2) 2. screws (2) 3. modules (2) Install the BOSS card onto expansion card riser 1 Before you begin Follow all safety guidelines. Procedure 1. Pull the expansion card latch out of the slot. 2.

  • Page 64: Install M.2 Modules On The Faulted Boss Card

    Hardware FRU procedures Figure 13 Installing the BOSS card in expansion card riser 1 Install M.2 modules on the faulted BOSS card Install the M.2 modules that were removed from the replacement BOSS card on the faulted BOSS card. Before you begin Follow all safety guidelines.

  • Page 65: Installing The M.2 Module

    Hardware FRU procedures Figure 14 Installing the M.2 module 1. module connector (2) 2. screws (2) 3. modules (2) Install M.2 modules on the faulted BOSS card...

  • Page 66: Replacing Drives

    Hardware FRU procedures Replacing drives SSD and NVMe drives are supplied in hot-swappable drive carriers that fit in the drive slots. Before replacing the drives, ensure that you perform all required software- related tasks to avoid loss of data. CAUTION Before attempting to remove or install a drive, see the documentation for the storage controller card to ensure that the host adapter is configured correctly.

  • Page 67: Replacing An Nvme Drive

    Hardware FRU procedures Check Task Topic List CAUTION Failure to perform all required software-related tasks before replacing a drive may result in loss of data. Return to this guide for instructions on replacing the system component: ☐ 3 Remove the bezel. Remove the front bezel on page 166.
  • Page 68 Hardware FRU procedures CAUTION This FRU procedure requires you to perform mandatory software tasks in VxFlex OS, as described in the VxFlex Ready Node Field Replacement Unit Software Guide . You will be referred to these mandatory software tasks in the following checklist. Check Task Topic...

  • Page 69: Remove The Drive Carrier

    Hardware FRU procedures Check Task Topic List CAUTION Failure to perform all required software-related tasks after replacing a drive may result in loss of data. Remove the drive carrier Before you begin Follow all safety guidelines. CAUTION Before you perform this task, ensure that you have performed all required software steps for preparing the drive for removal.

  • Page 70: Remove The Drive From The Drive Carrier

    Hardware FRU procedures Figure 15 Removing a drive carrier Remove the drive from the drive carrier Before you begin Follow all safety guidelines. CAUTION Mixing drive carriers from previous generations of VxFlex Ready Node servers is not supported. Procedure 1. Using a Phillips #1 screwdriver, remove the screws from the slide rails on the drive carrier.

  • Page 71: Install The Drive Into The Drive Carrier

    Hardware FRU procedures Figure 16 Removing a drive Install the drive into the drive carrier Before you begin Follow all safety guidelines. If applicable, remove the hard drive blank. CAUTION Mixing drive carriers from previous generations of VxFlex Ready Node servers is not supported.

  • Page 72: Install The Drive Carrier

    Hardware FRU procedures Figure 17 Installing a hard drive Install the drive carrier Before you begin Follow all safety guidelines. CAUTION Before you perform this task, ensure that you have performed all required software steps for preparing the node for a drive replacement. CAUTION Combining SAS and SATA drives in the same RAID volume is not supported.

  • Page 73: Installing A Drive Carrier

    Hardware FRU procedures 3. Close the drive carrier release handle to lock the drive in place. Figure 18 Installing a drive carrier Install the drive carrier...

  • Page 74: Replacing System Memory Modules

    Hardware FRU procedures Replacing system memory modules System memory holds the instructions that are executed by the processor. The system supports DDR4 registered DIMM (RDIMMs) slots, load reduced DIMM (LRDIMMs) slots and non-volatile dual in-line DIMM-Ns (NVDIMM-Ns). Overview of system memory on page 74 Replacing a DIMM memory module on page 77...

  • Page 75: Memory Socket Locations

    Hardware FRU procedures Figure 19 Memory socket locations Memory channels are organized as follows: This tables describes memory channels and how the channels are organized. Table 7 Memory channels Processor Channel 0 Channel 1 Channel 2 Channel 3 Channel 4 Channel 5 Processor 1 Slots A1 and A7 Slots A2 and A8...

  • Page 76: General Memory Module Installation Guidelines

    Hardware FRU procedures Table 7 Memory channels (continued) Processor Channel 0 Channel 1 Channel 2 Channel 3 Channel 4 Channel 5 Processor 4 Slots D1 and D7 Slots D2 and D8 Slots D3 and D9 Slots D4 and D10 Slots D5 and D11 Slots D6 and D12 General memory module installation guidelines To ensure optimal performance of your system, observe the following general guidelines when configuring system memory.

  • Page 77: Replacing A Dimm Memory Module

    Hardware FRU procedures When mixing memory modules with different capacities, populate the sockets with memory modules with the highest capacity first. For example, if you want to mix 8 GB and 16 GB memory modules, populate 16 GB memory modules in the sockets with white release tabs and 8 GB memory modules in the sockets with black release tabs.
  • Page 78 Hardware FRU procedures Check Task Topic List ☐ 2 Verify that the replacement DIMM is the expected replacement module. Perform mandatory software tasks to prepare the node for part replacement: ☐ 3 Prepare the server for part replacement. See "Gracefully shut down the node" in the VxFlex Ready Node Field Replacement Unit Software Guide .

  • Page 79: Removing A Memory Module

    Hardware FRU procedures WARNING Allow the memory modules to cool after you power off the system. Handle the memory modules by the card edges and avoid touching the components or metallic contacts on the memory module. CAUTION To ensure proper system cooling, when processor 1 and processor 2 are installed, memory module blanks must be installed in memory sockets that are not occupied.

  • Page 80: Installing A Memory Module

    Hardware FRU procedures CAUTION Handle each memory module only by the card edges, ensuring not to touch the middle of the memory module or metallic contacts. CAUTION To prevent damage to the memory module or the memory module socket during installation, do not bend or flex the memory module. You must insert both ends of the memory module simultaneously.

  • Page 81: Replacing The Hard Drive Backplane

    Hardware FRU procedures Replacing the hard drive backplane To replace the hard drive backplane, perform the tasks in the following checklist in the order they are listed. Note Before starting this FRU procedure, familiarize yourself with the topics in Important information before performing a FRU procedure on page 56.

  • Page 82: Drive Backplane

    Hardware FRU procedures Check Task Topic List ☐ 11 Install the replacement backplane. Install the drive backplane on page For instructions on cable routing, see Cable routing on page 88. ☐ 12 Install the cooling fan assembly. Install the cooling fan assembly page 175.
  • Page 83 Hardware FRU procedures Figure 22 8 x 2.5-inch backplane (continued) 2. miniSAS hard drive A 1 3. Power cable connector 4. Backplane signal connector Figure 23 24 x 2.5-inch (24 NVMe) backplane 1. PCIe cable connector 2. PCIe cable connector 3.

  • Page 84: Twenty-Four Drive Sas/Sata

    Hardware FRU procedures Figure 24 2.5 inch (x24) SAS/SATA (expander) with universal slot for NVMe backplane (continued) 5. Power cable connector (J_PWR_B) 6. PCIe cable connector 7. PCIe cable connector 8. PCIe cable connector 9. PCIe cable connector 10. PCIe cable connector 11.

  • Page 85: Label The Front Hard Drives

    Hardware FRU procedures Figure 28 SAS/SATA + NVMe mapping (continued) Up to eight 2.5-inch SAS/SATA/NVMe front-accessible drives in slots 0 through 7 + sixteen NVMe front-accessible drives in Bay-0 slots 8 through 11 + Bay-1 slots 0 through 11. Label the front hard drives CAUTION You must reinstall each hard drive to the exact slot that it was removed from.

  • Page 86: Install The Drive Backplane

    Hardware FRU procedures Figure 29 Removing drive backplane 2. Lift the backplane and place it on the top of the hard drive bay, and then disconnect the power and I2C cables. 3. If applicable, disconnect all the slimline SAS cables from the system board. Install the drive backplane Before you begin Follow all safety guidelines.

  • Page 87: Installing Drive Backplane

    Hardware FRU procedures Figure 30 Installing drive backplane 4. If applicable, connect the slimline SAS cable to the system board. Install the drive backplane...

  • Page 88: Cable Routing - 24 X 2.5 Inch, (Sas/Sata) Drive Backplane Supporting X12 Universal

    Hardware FRU procedures Cable routing Figure 31 Cable routing - 24 x 2.5 inch, (SAS/SATA) drive backplane supporting x12 universal (SAS/SATA/NVMe) slots with GPU and single PERC card Note VxFlex Ready Node R840 does not support PERC. VxFlex Ready Node R840 Hardware Field Replacement Unit and Service Manual...

  • Page 89: Cable Routing - 24 X 2.5 Inch, (Sas/Sata) Drive Backplane Supporting With Single

    Hardware FRU procedures Figure 32 Cable routing - 24 x 2.5 inch, (SAS/SATA) drive backplane supporting with single PERC card Note VxFlex Ready Node R840 does not support PERC. Figure 33 Cable routing - 24 x 2.5 inch, (SAS/SATA) drive backplane with dual PERC card Note VxFlex Ready Node R840 does not support PERC.

  • Page 90: Hard Drive Installation

    Hardware FRU procedures Hard drive installation CAUTION Each hard drive needs to be reinstalled in the same location it was removed from. Procedure 1. Refer to Install the drive into the drive carrier on page 71 and install the hard drives in the same location from which each one was removed.

  • Page 91: Replacing Cooling Fans

    Hardware FRU procedures Replacing cooling fans Cooling fans are integrated into the system to dissipate the heat generated by the functioning of the system. These fans provide cooling for the processors, expansion cards, and memory modules. Your system supports up to six standard or high-performance, hot-swappable cooling fans.

  • Page 92: Remove A Cooling Fan

    Hardware FRU procedures Check Task Topic List ☐ 8 Install the air shroud. See the relevant topic, depending on your system: Install the non-GPU air shroud on page Install the GPU air shroud on page 171 ☐ 9 Install the bezel. Install the front bezel on page 166.

  • Page 93: Install A Cooling Fan

    Hardware FRU procedures Figure 34 Removing cooling fan Install a cooling fan The cooling fans are hot swappable. To maintain proper cooling while the server is on, replace only one fan at a time. Before you begin Follow all safety guidelines. CAUTION Opening or removing the system cover when the server is on may expose you to a risk of electric shock.

  • Page 94: Installing Cooling Fan

    Hardware FRU procedures Figure 35 Installing cooling fan VxFlex Ready Node R840 Hardware Field Replacement Unit and Service Manual...

  • Page 95: Replacing An Expansion Card Or Expansion Card Riser

    Hardware FRU procedures Replacing an expansion card or expansion card riser To replace an expansion card or expansion card riser, perform the tasks in the following checklist, in the order they are listed. Note Before starting this FRU procedure, familiarize yourself with the topics in Important information before performing a FRU procedure on page 56.

  • Page 96: Expansion Cards And Expansion Card Risers

    Hardware FRU procedures Table 8 Remove the expansion card riser (continued) Check Task Topic List ☐ 9 Remove the faulty expansion card from Remove the expansion card from the the riser, or the expansion card from the expansion card riser on page 101.

  • Page 97: X16 Pcie Riser 1+ X16 Pcie Riser 2 Configuration

    Hardware FRU procedures Table 9 Expansion card riser specifications PCIe slot Riser Processor Height Length Slot width connection X16 PCIe Riser Processor 1 Full height Full length Located on Processor 1 Low profile Half length the system board Located on Processor 2 Low profile Half length...
  • Page 98 Hardware FRU procedures Table 10 x16 PCIe riser 1+ x16 PCIe riser 2 configuration (continued) Card type Card Slot priority Riser Maximum Card height Card length Maximum priority height number of PCIe width cards supported supported Infiniband 1600 Low profile Half length Low profile HCA EDR...
  • Page 99 Hardware FRU procedures Table 10 x16 PCIe riser 1+ x16 PCIe riser 2 configuration (continued) Card type Card Slot priority Riser Maximum Card height Card length Maximum priority height number of PCIe width cards supported supported 5200 Low profile Half length Low profile 10Gb NICs 6100...
  • Page 100 Hardware FRU procedures Table 10 x16 PCIe riser 1+ x16 PCIe riser 2 configuration (continued) Card type Card Slot priority Riser Maximum Card height Card length Maximum priority height number of PCIe width cards supported supported 9100 Full height Half length Full height 1Gb NICs 10000...
  • Page 101 Hardware FRU procedures Table 10 x16 PCIe riser 1+ x16 PCIe riser 2 configuration (continued) Card type Card Slot priority Riser Maximum Card height Card length Maximum priority height number of PCIe width cards supported supported 12200 Integrated None None rNDC Slot 12300...

  • Page 102: Removing The Expansion Card From The Riser

    Hardware FRU procedures Figure 36 Removing the expansion card from the riser 4. Install a filler bracket if you are not going to replace the expansion card. Note You must install a filler bracket over an empty expansion card slot to maintain Federal Communications Commission (FCC) certification of the system.
  • Page 103 Hardware FRU procedures Figure 37 Installing a filler bracket for a riser Remove the expansion card risers Before you begin 1. Follow all safety guidelines. 2. Disconnect any cables connected to the riser. Procedure 1. Using the Phillips #2 screwdriver, loosen the screws that secure the riser to the system.
  • Page 104 Hardware FRU procedures Figure 38 Removing the expansion card x16 PCIe riser 1 Figure 39 Removing the expansion card x16 PCIe riser 2 VxFlex Ready Node R840 Hardware Field Replacement Unit and Service Manual...

  • Page 105: Removing A Filler Bracket From A Riser

    Hardware FRU procedures Install the expansion card into the expansion card riser The procedure for installing the expansion card in the riser is identical for all risers. This procedure should also be used when installing a NIC in a PCIe slot. Before you begin Follow all safety guidelines.

  • Page 106: Installing The Expansion Card Into A Riser

    Hardware FRU procedures Figure 41 Installing the expansion card into a riser Install the expansion card risers Before you begin Follow all safety guidelines. Procedure 1. If removed, install the expansion cards into the expansion card risers. 2. Holding the touch points, align the slots on the riser with the guides on the system board and air shroud.
  • Page 107 Hardware FRU procedures Figure 42 Installing the expansion card x16 PCIe riser 1 Figure 43 Installing the expansion card x16 PCIe riser 2 After you finish Install any device drivers required for the card as described in the documentation for the card.

  • Page 108: Removing An Expansion Card From The System Board

    Hardware FRU procedures Remove a PCIe expansion card Before you begin Note Before starting this FRU procedure, familiarize yourself with the topics in Important information before performing a FRU procedure on page 56. Procedure 1. Open the blue expansion card retention latch lock. 2.

  • Page 109: Installing The Filler Bracket

    Hardware FRU procedures Figure 45 Installing the filler bracket Install a PCIe expansion card Before you begin Note Before starting this FRU procedure, familiarize yourself with the topics in Important information before performing a FRU procedure on page 56. Procedure 1.

  • Page 110: Removing The Filler Bracket

    Hardware FRU procedures Figure 46 Removing the filler bracket Note Store the filler bracket for future use. Filler brackets must be installed in empty expansion card slots to maintain FCC certification of the system. The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system.

  • Page 111: Installing An Expansion Card On The System Board

    Hardware FRU procedures Figure 47 Installing an expansion card on the system board Expansion cards and expansion card risers...

  • Page 112: Replacing The Gpu Card

    Hardware FRU procedures Replacing the GPU card To replace the GPU card, perform the tasks in the following checklist, in the order they are listed. Note Before starting this FRU procedure, familiarize yourself with the topics in Important information before performing a FRU procedure on page 56.

  • Page 113: Gpu Card Installation Guidelines

    Hardware FRU procedures Check Task Topic List ☐ 11 Install the GPU air shroud. Install the GPU air shroud on page 171. ☐ 12 Install the system cover. Install the system cover on page 173. ☐ 13 Slide the system into the cabinet. Slide the system into the cabinet page 165.

  • Page 114: Install A Gpu Card

    Hardware FRU procedures Figure 48 Removing the GPU card from the riser 3. Hold the card by its edges and lift to release it from the connector on the riser. 4. Disconnect the GPU power cable from the GPU. 5. If you are removing the GPU permanently, install a filler bracket. Note Install a filler bracket over any empty expansion card slots to maintain Federal Communications Commission (FCC) certification of the system.

  • Page 115: Installing The Gpu Card On The Riser

    Hardware FRU procedures 5. Holding the card by its edges, position the card so that the card aligns with the expansion card connector. 6. Insert the card firmly into the expansion card connector until the card is fully seated. 7. Close the expansion card latch and the card holder latch. Figure 49 Installing the GPU card on the riser 8.

  • Page 116: Replacing An M.2 Ssd Module

    Hardware FRU procedures Replacing an M.2 SSD module The system's BOSS card contains two M.2 SSD modules. To replace an M.2 SSD module, perform the tasks in the following checklist, in the order they are listed. The tasks are used for all OS types. Note Before starting this FRU procedure, familiarize yourself with the topics in Important...

  • Page 117: Remove The M.2 Ssd Module

    Hardware FRU procedures Check Task Topic List ☐ 13 Connect the I/O cables and power cords. See Connect the I/O cables and power cords on page 164. ☐ 14 Install the bezel. Install the front bezel on page 166. Perform mandatory software tasks to return the node to operation: ☐...

  • Page 118: Installing The M.2 Ssd Module

    Hardware FRU procedures Procedure 1. Align and slide the M.2 BOSS card module at a 45-degree angle, into the SATA connector on the M.2 BOSS card. 2. Push the module down until firmly seated on the card. 3. Secure the module to the card with the retention strap, and then using the Phillips #1 screwdriver tighten the screw.

  • Page 119: Replacing Network Cards

    Hardware FRU procedures Replacing network cards Replacing the network daughter card on page 119 Replacing a 10G NIC in a PCIe slot on page 122 Installing an optional NIC on page 123 Replacing the network daughter card The network daughter card (NDC) is a small, removable mezzanine card that provides the flexibility of selecting different network connectivity options.
  • Page 120 Hardware FRU procedures Task Topic List ☐ 10 Install the replacement NIC Install the network daughter card on page 121. card. ☐ 11 Install the expansion card Install the expansion card risers on page 106. riser. ☐ 12 Install the system cover. Install the system cover on page 173.

  • Page 121: Removing Network Daughter Card

    Hardware FRU procedures Figure 52 Removing network daughter card Install the network daughter card Before you begin Follow all safety guidelines. Procedure 1. Orient the NDC so that the Ethernet connectors fit through the slot in the chassis. 2. Align the captive screws on the card with the screw holes on the system board. 3.

  • Page 122: Replacing A 10G Nic In A Pcie Slot

    Hardware FRU procedures Figure 53 Installing the network daughter card Replacing a 10G NIC in a PCIe slot Use the following instructions to replace a 10G NIC installed in a PCIe slot. Note Before starting this FRU procedure, familiarize yourself with the topics in Important information before performing a FRU procedure on page 56.

  • Page 123: Installing An Optional Nic

    Hardware FRU procedures Task Topic List ☐ 5 Disconnect the power cords Disconnect the power cords and I/O cables on page and I/O cables. 164. ☐ 6 Extend the system from the Extend the system from the cabinet on page 164. cabinet.
  • Page 124 Hardware FRU procedures Task Topic Perform mandatory software tasks to prepare the node for part replacement: Gather the server See "Network card replacement procedural checklist" in the ☐ information required VxFlex Ready Node Field Replacement Unit Software Guide . for performing the Perform the relevant tasks, starting with "Gathering server NDC replacement.
  • Page 125 Hardware FRU procedures Install the network interface card into expansion card riser 1 Procedure 1. Unpack the network interface card and prepare it for installation. Note For instructions, see the documentation accompanying the card. 2. Open the black expansion card latch on the riser. 3.

  • Page 126: Replacing The Processor And Heat Sink

    Hardware FRU procedures Replacing the processor and heat sink The processor controls memory, peripheral interfaces, and other system components. The system can have more than one processor configuration. The heat sink absorbs the heat generated by the processor, ad helps the processor maintain its optimal temperature level.

  • Page 127: Remove The Processor And Heat Sink Module

    Hardware FRU procedures Check Task Topic List ☐ 3 Remove the bezel. Remove the front bezel on page 166. ☐ 4 Disconnect the power cords and I/O Disconnect the power cords and I/O cables. cables on page 164. ☐ 5 Extend the system from the cabinet.

  • Page 128: Removing The Processor And Heat Sink Module 1U

    Hardware FRU procedures Procedure 1. Using a Torx #T30 screwdriver, loosen the screws on the heat sink in the order below: a. Loosen the first screw three turns. b. Loosen the second screw completely. c. Return to the first screw and loosen it completely. 2.

  • Page 129: Removing The Processor From The Processor And Heat Sink Module

    Hardware FRU procedures Figure 55 Removing the processor and heat sink module 2U Removing the processor from the processor and heat sink module Before you begin WARNING The heat sink may be hot to touch for some time after the system has been powered down.

  • Page 130: Installing The Processor Into A Processor And Heat Sink Module

    Hardware FRU procedures Figure 56 Loosening the processor bracket 4. Lift the bracket and the processor from the heat sink, and place the processor connector side down on the processor tray. 5. Flex the outer edges of the bracket to release the bracket from the processor. Note Ensure that the processor and the bracket are placed in the tray after you remove the heat sink.

  • Page 131: Installing The Processor Bracket

    Hardware FRU procedures Note Ensure that the pin 1 indicator on the processor tray is aligned with the pin 1 indicator on the processor. 2. Flex the outer edges of the bracket around the processor ensuring that the processor is locked into the clips on the bracket. Note Ensure that the pin 1 indicator on the bracket is aligned with the pin 1 indicator on the processor before placing the bracket on the processor.

  • Page 132: Applying Thermal Grease On Top Of The Processor

    Hardware FRU procedures Figure 59 Applying thermal grease on top of the processor 5. Place the heat sink on the processor and push down on the base of the heat sink until the bracket locks onto the heat sink. Note Ensure that the two guide pin holes on the bracket match the guide holes on the heat sink.

  • Page 133: Installing The Heat Sink Onto The Processor 1U

    Hardware FRU procedures Figure 60 Installing the heat sink onto the processor 1U Figure 61 Installing the heat sink onto the processor 2U Installing the processor into a processor and heat sink module...

  • Page 134: Install The Processor And Heat Sink Module

    Hardware FRU procedures Install the processor and heat sink module Before you begin Follow all safety guidelines. CAUTION Never remove the heat sink from a processor unless you intend to replace the processor. The heat sink is necessary to maintain proper thermal conditions. Procedure 1.

  • Page 135: Installing A Processor And 1U Heat Sink Module

    Hardware FRU procedures Figure 62 Installing a processor and 1U heat sink module Figure 63 Installing a processor and 2U heat sink module Install the processor and heat sink module...

  • Page 136: Replacing The Storage Controller Card

    Hardware FRU procedures Replacing the storage controller card To replace the storage controller card, perform the tasks in the following checklist, in the order they are listed. The tasks are used for all OS types. Note Before starting this FRU procedure, familiarize yourself with the topics in Important information before performing a FRU procedure on page 56.

  • Page 137: Remove The Hba330 Controller

    Hardware FRU procedures Check Task Topic List ☐ 10 Slide the system into the cabinet. Slide the system into the cabinet page 165. ☐ 11 Connect the I/O cables and power cords. See Connect the I/O cables and power cords on page 164.

  • Page 138: Install The Hba330 Controller

    Hardware FRU procedures Figure 64 Removing the SAS HBA controller a. SAS cables (2) b. SAS cable connectors (2) c. SAS HBA PCIe connector d. PCIe connector on the system board e. SAS HBA controller Install the HBA330 controller Before you begin Follow all safety guidelines.
  • Page 139 Hardware FRU procedures 3. Press down the controller until the connectors are firmly engaged. 4. Tighten the screws on the bracket, if any, or use the system’s retention clips to secure the controller on the system. 5. Reconnect the SAS cables to the system board. Install the HBA330 controller...

  • Page 140: Replacing The System Board

    Hardware FRU procedures Replacing the system board The system board (also known as the motherboard) is the main printed circuit board in the system. To replace the system board, perform the tasks in the following checklist, in the order they are listed. Note Before starting this FRU procedure, familiarize yourself with the topics in Important...

  • Page 141: Tasks For Installing The Replacement System Board

    Hardware FRU procedures Table 12 Tasks for removing the faulty system board (continued) Check Task Topic List ☐ 5 Extend the system from the cabinet. Extend the system from the cabinet on page 164. ☐ 6 Remove the system cover. Remove the system cover on page 173.

  • Page 142: Remove The System Board

    ☐ 15 If necessary, import your new or existing For information, see the iDRAC User's iDRAC Enterprise license. Guide at https://dell.com/idracmanuals. Perform mandatory software tasks to return the node to operation: ☐ 16 Verify the new system board and return See "Replacing the system board"...

  • Page 143: Install The System Board

    Hardware FRU procedures Procedure 1. Disconnect all cables from the system board. CAUTION Take care not to damage the system identification button while removing the system board from the system. CAUTION Do not lift the system board by holding a memory module, processor, or other component.

  • Page 144: Restore The Service Tag By Using The Easy Restore Feature

    Hardware FRU procedures 2. Holding the system board plungers, incline the system board at an angle and align the connectors on the system board with the slots on the system, and lower the system board into the system. 3. Slide the system board toward the back of the system until the plungers click into place.

  • Page 145: Enter The System Service Tag By Using System Setup

    5. Click Ok. 6. Import your new or existing iDRAC Enterprise license. For more information, see the Integrated Dell Remote Access Controller User's Guide at https://Dell.com/idracmanuals. Install the Trusted Platform Module The TPM must be replaced only while installing a new system board.

  • Page 146: Installing The Tpm

    Hardware FRU procedures Figure 67 Installing the TPM VxFlex Ready Node R840 Hardware Field Replacement Unit and Service Manual...

  • Page 147: Replacing The System Battery

    Hardware FRU procedures Replacing the system battery The system battery is used for low-level system functions, such as powering the system's real-time and date settings. To replace the system battery, perform the following steps in the order in which they are listed. Note The iDRAC monitors system board CMOS battery voltage on a running system every 15 minutes and displays a warning if the battery is low.

  • Page 148: Replace The System Battery

    Hardware FRU procedures Check Task Topic List ☐ 10 If applicable, install the low profile PCIe Install the expansion card into the cards. expansion card riser on page 105. ☐ 11 If applicable, install the expansion card Install the expansion card risers riser.

  • Page 149: Verify The Battery And Reset The Time And Date

    Hardware FRU procedures Figure 68 Removing system battery 3. To install a new system battery, hold the battery with the positive side facing up and slide it under the securing tabs. 4. Press the battery into the connector until it snaps into place. Figure 69 Installing system battery Verify the battery and reset the time and date To return the node to operation, perform the following steps:...

  • Page 150: Replacing Power Supply Units

    Hardware FRU procedures Replacing power supply units The power supply unit (PSU) is an internal hardware component that supplies power to the components on the system. Your system supports two 2400 W, 2000 W, or 1600 W AC PSUs. For more information about power supply units, see Technical specifications.

  • Page 151: Install A Power Supply Unit

    PSU removal. For information about the strain relief bar attachment bracket and strain relief bar, see the system’s Rail Installation Guide at www.dell.com/ poweredgemanuals. 3. Press the release latch and, holding the PSU handle, slide the PSU out of the system.

  • Page 152: Installing Power Supply Unit

    For information about the strain relief bar attachment bracket and strain relief bar, see the system’s Rail Installation Guide at www.dell.com/ poweredgemanuals. 3. Connect the power cable to the PSU and plug the cable into a power outlet.

  • Page 153: Replacing The Power Interposer Board

    Hardware FRU procedures Replacing the power interposer board The power interposer board (PIB) is a board that connects the hot swappable power supply units (PSUs) to the system board. To replace the PIB, perform the tasks in the following checklist in the order they are listed. Note Before starting this FRU procedure, familiarize yourself with the topics in Important...

  • Page 154: Removing Power Interposer Board

    Hardware FRU procedures Check Task Topic List ☐ 11 Install the PIB. Install the power interposer board page 155. ☐ 12 Install the power supply module or power Install the cooling fan assembly supply blank. page 175. ☐ 13 Install expansion card riser 2. Install the expansion card risers page 106.

  • Page 155: Install The Power Interposer Board

    Hardware FRU procedures Note Observe the routing of the cables as you remove them from the system. You must route the cables properly when you replace them to prevent the cables from being pinched or crimped. 2. Using a Phillips #2 screwdriver, remove the screw securing the PIB to the system.

  • Page 156: Installing Power Interposer Board

    Hardware FRU procedures 3. Route the cables and connect them to the system board. Figure 73 Installing power interposer board VxFlex Ready Node R840 Hardware Field Replacement Unit and Service Manual...

  • Page 157: Replacing A Control Panel

    Hardware FRU procedures Replacing a control panel Control panels allow you to manually control the inputs to the server. In cases of a suspected fault in a control panel, contact Customer Support. To replace a control panel, you are required to perform the tasks in the following checklist in the order they are listed.

  • Page 158: Removing Left Control Panel

    Hardware FRU procedures Task Topic - left control Topic - right control panel panel List ☐ 10 Install the replacement Installing left control Installing right control control panel. panel on page 159. panel on page 161. ☐ 11 Install the cooling fan Install the cooling fan assembly.

  • Page 159: Installing Left Control Panel

    Hardware FRU procedures Figure 74 Removing left control panel Installing left control panel Before you begin Follow all safety guidelines. Note Ensure that you note the routing of the cables as you remove them from the system board. To prevent the cables from being pinched or crimped, you must route the cables properly when you replace them.

  • Page 160: Removing Right Control Panel

    Hardware FRU procedures Figure 75 Installing left control panel Removing right control panel Before you begin Follow all safety guidelines. Note Ensure that you note the routing of the cables as you remove them from the system board. To prevent the cables from being pinched or crimped, route the cables properly when you replace them.

  • Page 161: Installing Right Control Panel

    Hardware FRU procedures Figure 76 Removing right control panel Installing right control panel Before you begin Follow all safety guidelines. Note Ensure that you note the routing of the cables as you remove them from the system board. To prevent the cables from being pinched or crimped, route the cables properly when you replace them.

  • Page 162: Installing Right Control Panel

    Hardware FRU procedures Figure 77 Installing right control panel VxFlex Ready Node R840 Hardware Field Replacement Unit and Service Manual...

  • Page 163: Common Procedures For Replacing System Components

    CHAPTER 5 Common procedures for replacing system components This section contains tasks for removing and installing hardware components that are common to many FRU procedures. You may be referred to one or more tasks in this section while replacing a system component. Disconnect the power cords and I/O cables.............

  • Page 164: Disconnect The Power Cords And I/O Cables

    Common procedures for replacing system components Disconnect the power cords and I/O cables This procedure is used to disconnect the system from electrical power and disconnect the peripherals. Note Before performing the following steps, ensure that the system is prepared for removal.

  • Page 165: Slide The System Into The Cabinet

    Common procedures for replacing system components Figure 78 Release and extend system from cabinet Slide the system into the cabinet Procedure 1. At the front of the cabinet, push the system inward until the lock levers click into place. 2. Push the blue slide release lock tabs forward on both rails and slide the system into the cabinet.

  • Page 166: Optional Front Bezel

    Common procedures for replacing system components Optional front bezel A lock on the bezel is used to protect unauthorized access to the drives. You can view the system status on the bezel with the LCD panel. Remove the front bezel The procedure to remove the front bezel with the LCD panel and the front bezel without the LCD panel is the same, except for the wired connections that require disconnecting from the front bezel with the LCD panel.

  • Page 167: Installing The Optional Front Bezel

    Common procedures for replacing system components Note The bezel key is part of the LCD bezel package. Procedure 1. Align and insert the right end of the bezel onto the system. 2. Press the release button and fit the left end of the bezel onto the system. 3.

  • Page 168: Air Shroud

    Common procedures for replacing system components Air shroud The air shroud prevents the system from overheating and is used to maintain uniform airflow inside the system. The system supports two types of air shrouds: Non-GPU air shroud GPU air shroud Remove the non-GPU air shroud Before you begin Follow all safety guidelines.

  • Page 169: Install The Non-Gpu Air Shroud

    Common procedures for replacing system components Install the non-GPU air shroud Before you begin Follow all safety guidelines. Before you install the air shroud, make sure that all internal cables are clear and do not get pinched during installation. If necessary, route the cables inside the system along the system wall and secure the cables by using the cable latch.

  • Page 170: Removing The Gpu Air Shroud Cover

    Common procedures for replacing system components Note The air shroud displayed in this task may not match the air shroud installed on your system. Procedure 1. Holding the air shroud cover at the blue touch point, lift the cover at an angle to disengage it from the air shroud, and then lift it away from the system.

  • Page 171: Install The Gpu Air Shroud

    Common procedures for replacing system components Figure 85 Removing the GPU air shroud Install the GPU air shroud Before you begin Follow all safety guidelines. Before you install the air shroud, make sure that all internal cables are clear and do not get pinched during installation.

  • Page 172: Installing The Gpu Air Shroud

    Common procedures for replacing system components Figure 86 Installing the GPU air shroud 2. Lower the air shroud into the system until it is firmly seated. When firmly seated, the memory socket numbers marked on the air shroud align with the respective memory sockets. 3.

  • Page 173: System Cover

    Common procedures for replacing system components System cover The system cover provides security for the entire system and also helps maintain proper air flow inside the system. Remove the system cover Before you begin Follow all safety guidelines. Procedure 1. Using a 1/4 inch flat head or a Phillips #2 screwdriver, rotate the latch release lock counterclockwise to the unlock position.

  • Page 174: Cooling Fan Assembly

    Common procedures for replacing system components Figure 89 Installing the system cover Cooling fan assembly The cooling fan assembly ensures that the key components of the server such as the processors, drives, and memory get adequate air circulation to keep them cool. A failure in the server’s cooling system can result in the server overheating and might lead to damage.

  • Page 175: Install The Cooling Fan Assembly

    Common procedures for replacing system components Figure 90 Removing the cooling fan assembly Install the cooling fan assembly Before you begin Follow all safety guidelines. CAUTION Ensure that the cables inside the system are correctly installed and retained by the cable retention bracket before installing the cooling fan assembly. Incorrectly installed cables may become damaged.

  • Page 176: Removing A Drive Blank

    Common procedures for replacing system components Figure 91 Installing the cooling fan assembly Removing a drive blank Before you begin Follow all safety guidelines. If a front bezel is installed, remove the bezel. See Remove the front bezel on page 166.

  • Page 177: Installing A Drive Blank

    Common procedures for replacing system components Figure 92 Removing a drive blank Installing a drive blank Before you begin Follow all safety guidelines. CAUTION To maintain proper system cooling, drive blanks must be installed in all empty drive slots. CAUTION Mixing drive blanks from previous generations of VxFlex Ready Node servers is not supported.

  • Page 178: Trusted Platform Module

    Common procedures for replacing system components Trusted Platform Module The Trusted Platform Module (TPM) is a dedicated microprocessor designed to secure hardware by integrating cryptographic keys into devices. Software can use a TPM to authenticate hardware devices. Because each TPM chip contains a unique and secret RSA key embedded during the TPM's manufacture, the TPM is capable of performing platform authentication.

  • Page 179: Initialize The Tpm For Bitlocker Users

    Common procedures for replacing system components 3. Press the plastic rivet until the rivet snaps into place. Figure 94 Installing the TPM After you finish Continue by installing the system board. See Install the system board on page 143. Initialize the TPM for BitLocker users Procedure 1.
  • Page 180 Common procedures for replacing system components VxFlex Ready Node R840 Hardware Field Replacement Unit and Service Manual...

  • Page 181: Jumpers And Connectors

    CHAPTER 6 Jumpers and connectors This section provides specific information about the jumpers. It also provides some basic information about jumpers and switches and describes the connectors on the various boards in the system. System board jumpers help disable the system and setup passwords. To install components and cables correctly, you must be familiar with the connectors on the system board .

  • Page 182: System Board Connectors

    Jumpers and connectors System board connectors The following diagram and table describe the system board connectors and jumpers. Figure 95 System board connectors VxFlex Ready Node R840 Hardware Field Replacement Unit and Service Manual...

  • Page 183: System Board Jumpers And Connectors

    Jumpers and connectors Table 14 System board jumpers and connectors Item Connector Description D7, D1, D8, D2, D9, D3 Memory module sockets J_ODD Optical drive power connector J_FAN_6 Cooling fan 6 connector CPU4 CPU4 processor and heat sink module socket—with dust cover J_BP_PWR0 Backplane power connector...
  • Page 184 Jumpers and connectors Table 14 System board jumpers and connectors (continued) Item Connector Description J_PIB_PWR 2 PIB power connector 2 J_PIB_PWR 1 PIB power connector 1 U_USB_RECONN USB Client power management J_BATT_PWR NVDIMM-N battery power connector J_BATT_SIG NVDIMM-N battery signal connector J_TPM_MODULE TPM connector...

  • Page 185: System Board Jumper Settings

    Damage due to servicing that is not authorized by Dell EMC is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 186 Jumpers and connectors Procedure 1. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet. 2. Remove the system cover. 3. Move the jumper on the system board jumper from pins 2 and 4 to pins 4 and 6. 4.

  • Page 187: Technical Specifications

    CHAPTER 7 Technical specifications This section details your system's technical and environmental specifications. Chassis dimensions................... 188 Chassis weight....................189 Processor specifications...................189 specifications....................189 System battery specifications................190 Expansion card riser specifications..............190 Memory specifications..................191 Storage controller specifications..............192 Drive specifications...................192 Ports and connectors specifications..............

  • Page 188: Chassis Dimensions

    Technical specifications Chassis dimensions This topic provides details of the dimensions of the VxFlex Ready Node R840 server: Figure 96 VxFlex Ready Node R840 server dimensions Table 16 VxFlex Ready Node R840 server dimensions Xb (w Za (with Zc (with Zc (with (without brackets)

  • Page 189: Chassis Weight

    Technical specifications Chassis weight The following table shows the maximum weight of the VxFlex Ready Node R840 server chassis: Table 17 Chassis weight System Maximum weight (with all drives/ SSDs) 2.5 inch 36.6 kg (80.68 lb) Processor specifications The VxFlex Ready Node R840 system supports four processors from the Intel Xeon Scalable Processor family.

  • Page 190: System Battery Specifications

    Technical specifications System battery specifications The VxFlex Ready Node R840 system supports CR 2032 3.0-V lithium coin cell system batteries. Expansion card riser specifications VxFlex Ready Node R840 servers support up to six PCI express (PCIe) generation 3 expansion cards that can be installed on the system board and expansion card risers. The following images show the PCIe slot numbers on a VxFlex Ready Node R840 server.

  • Page 191: Memory Specifications

    Technical specifications Table 19 Expansion card riser specifications (continued) PCIe slot Riser Processor Height Length Slot width connection On the Processor 1 Low profile Half length system board On the Processor 2 Low profile Half length system board X16 PCIe Processor 2 Full height Full length...

  • Page 192: Storage Controller Specifications

    Technical specifications Table 21 DIMM blank population rules Processor Processor 1 Processor 2 Processor 3 Processor 4 configuration Dual processor Required Required Not required Not required Quad processor Required Required Required Required Storage controller specifications VxFlex Ready Node R840 servers support the following internal storage controller cards: Internal storage controller cards: HBA330 and Boot Optimized Server Storage (BOSS-S1)

  • Page 193: Nic Ports

    Technical specifications Table 23 USB specifications Front panel Back panel Internal USB Two USB 2.0-compliant Two USB 3.0- One internal USB 3.0- ports compliant ports compliant port One micro USB 2.0- compliant port for iDRAC Direct Note The micro USB 2.0 compliant port can only be used as an iDRAC Direct or a...

  • Page 194: Environmental Specifications

    For additional information about environmental certifications, please refer to the Product Environmental Datasheet located with the Manuals & Documents on support.dell.com. When the system is in continuous operation (for altitude less than 950 m or 3117 ft), the temperature specification ranges 10 °C–35°C (50–95°F) with no direct sunlight on the equipment.

  • Page 195: Relative Humidity Specifications

    Technical specifications Table 26 Relative humidity specifications Relative humidity Specifications Storage 5% to 95% RH with 33°C (91°F) maximum dew point. Atmosphere must be noncondensing at all times. Operating 10% to 80% RH with 29°C (84.2°F) maximum dew point. The maximum vibration specification of an operational system is 0.26 Grms at 5 Hz to 350 Hz (all operation orientations).The maximum vibration specification of a nonoperational system is 1.88 Grms at 10 Hz to 500 Hz for 15 min (all six sides tested).

  • Page 196: Standard Operating Temperature

    Technical specifications Table 30 Operating temperature derating specification Operating temperature Specifications derating Up to 35°C (95°F) Maximum temperature is reduced by 1°C/300 m (1°F/547 ft), above 950 m (3,117 ft). 35–40 °C (95–104 °F) Maximum temperature is reduced by 1°C/175 m (1°F/319 ft), above 950 m (3,117 ft).
  • Page 197 LRDIMM >32 GB is not supported in x4 sockets configuration. Rear installed drives and GPU configuration are not supported. Redundant power supplies are required. Non Dell EMC qualified peripheral cards and /or peripheral cards greater than 25 W are not supported. Expanded operating temperature...

  • Page 198: Configuration-Based Ambient Temperature Restrictions

    Technical specifications Intel FPGA is not supported. 205 W SKUs, 200W/18C, 165W/12C, and 150W_8C processor are not supported on all x4 socket processor configurations. 165 W SKUs, 130W/8C, 115W/6C, and 105W_4C are not supported on the x4 socket processor configurations except front x8 inch SAS/SATA drives configurations.

  • Page 199: Configuration-Based Ambient Temperature Restrictions

    Technical specifications Table 33 Configuration-based ambient temperature restrictions (continued) R840 configurations Backplane 24 x 2.5 inch 24 x 2.5-inch SAS/SATA NVMe (Expander) (Expander) Intel Xeon Gold 150 W 6148 Intel Xeon Gold 150 W 6142 Intel Xeon Gold 150 W 6136 Intel Xeon 150 W...
  • Page 200 Technical specifications Table 34 Configuration-based ambient temperature restrictions (continued) R840 configurations Backplane 24 x 2.5 inch 24 x 2.5-inch SAS/SATA NVMe (Expander) (Expander) No. Of GPUs Non-GPU Non-GPU supported Supported Processor Core count Ambient support Ambient support processor Thermal Design Power (TDP) Intel Xeon 205 W...

  • Page 201: Particulate And Gaseous Contamination Specifications

    Technical specifications Table 34 Configuration-based ambient temperature restrictions (continued) R840 configurations Backplane 24 x 2.5 inch 24 x 2.5-inch SAS/SATA NVMe (Expander) (Expander) Intel Xeon Gold 140 W 6132 Intel Xeon Gold 125 W 6138 Intel Xeon Gold 125 W 6130 Intel Xeon 125 W...

  • Page 202: Gaseous Contamination Specifications

    Technical specifications Table 35 Particulate contamination specifications (continued) Particulate contamination Specifications Note This condition applies to data center environments only. Air filtration requirements do not apply to IT equipment designed to be used outside a data center, in environments such as an office or factory floor. Note Air entering the data center must have MERV11 or MERV13 filtration.

  • Page 203: System Diagnostics And Indicator Codes

    CHAPTER 8 System diagnostics and indicator codes This section explains the system diagnostics and indicator codes for the VxFlex Ready Node R840 server. Indicator codes ....................204 Using system diagnostics..................213 System diagnostics and indicator codes...

  • Page 204: Indicator Codes

    System diagnostics and indicator codes Indicator codes The diagnostic indicators on the system front panel display system status during system startup and assist you in diagnosing system health. Status LED indicators The status indicators display solid amber if any error occurs on the system. Item 1 is the health indicator, that indicates the health status of the system.

  • Page 205: System Health And System Id Indicator Codes

    Item 4 indicates blinking amber where the condition indicates that the system is experiencing a fault. Check the System Event Log or the LCD panel, if available on the bezel, for specific error message. For more information about error messages, see Dell Event and Error Messages Reference Guide at www.dell.com/ openmanagemanuals.

  • Page 206: Idrac Quick Sync 2 Indicator Codes

    Quick Sync 2 feature is feature is configured to be disabled disabled. by iDRAC. If the problem persists, see "Getting help." For more information, see Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals Dell OpenManage Server Administrator User’s Guide atDell.com/openmanagemanuals...

  • Page 207: Idrac Direct Led Indicator Codes

    System diagnostics and indicator codes Table 39 iDRAC Quick Sync 2 indicators and descriptions (continued) iDRAC Quick Sync 2 Condition Corrective action indicator code Solid amber Indicates that the system is in Restart the system.If the problem fail-safe mode. persists, see "Getting help." Blinking amber Indicates that the iDRAC Restart the system.

  • Page 208: Nic Indicator Codes

    Specifications. For information about the event and error messages generated during POST, when a 2400W PSU is connected to a 110 V power source, see the Dell Event and Error Messages Reference Guide at www.dell.com/openmanagemanuals. The indicator shows whether power is present or if a power fault has occurred.

  • Page 209: Ac Psu Status Indicator

    System diagnostics and indicator codes Figure 102 AC PSU status indicator 1. AC PSU status indicator/handle This table describes the AC PSU status indicators and the condition of the PSU when the power indicator light is green, blinking green, blinking amber, and when it is not lit. Table 42 AC PSU status indicator codes Power indicator codes Condition...

  • Page 210: Dc Psu Status Indicator

    System diagnostics and indicator codes Table 42 AC PSU status indicator codes (continued) Power indicator codes Condition CAUTION When correcting a PSU mismatch, replace only the PSU with the blinking indicator. Swapping the PSU to make a matched pair can result in an error condition and unexpected system shutdown.

  • Page 211: Dc Psu Status Indicator Codes

    System diagnostics and indicator codes This table describes the DC PSU status indicators and the condition of the PSU when the power indicator light is green, blinking green, blinking amber, and when it is not lit. Table 43 DC PSU status indicator codes Power indicator codes Condition Green...

  • Page 212: Hard Drive Indicator Codes

    System diagnostics and indicator codes Hard drive indicator codes The LEDs on the drive carrier indicate the state of each drive. Each drive carrier in your system has two LEDs: an activity LED (green) and a status LED (bicolor, green/ amber).

  • Page 213: Using System Diagnostics

    Dell Embedded System Diagnostics Note The Dell Embedded System Diagnostics is also known as Enhanced Pre-boot System Assessment (ePSA) diagnostics. The Embedded System Diagnostics provides a set of options for particular device...
  • Page 214 System diagnostics and indicator codes Results Running the Embedded System Diagnostics from the Dell Lifecycle Controller Procedure 1. As the system boots, press F10. 2. Select Hardware Diagnostics → Run Hardware Diagnostics. The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the system.

  • Page 215: Getting Help

    CHAPTER 9 Getting help This section explains the different resources available for getting help for your system. Where to get help..................... 216 Contacting Dell EMC..................216 Receiving automated support with SupportAssist ..........217 Getting help...

  • Page 216: Where To Get Help

    EMC products, go to Dell EMC Online Support at https://support.emc.com. Technical support Go to Dell EMC Online Support and click Service Center. You will see several options for contacting Dell EMC Technical Support. Note that to open a service request, you must have a valid support agreement. Contact your Dell EMC sales representative for details about obtaining a valid support agreement or with questions about your account.

  • Page 217: Receiving Automated Support With Supportassist

    Dell EMC Technical Support. Automated diagnostic collection — SupportAssist automatically collects system state information from your devices and uploads it securely to Dell EMC. This information is used by Dell EMC Technical Support to troubleshoot the issue.
  • Page 218 Getting help VxFlex Ready Node R840 Hardware Field Replacement Unit and Service Manual...

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