Viewing Diagnostics And Malfunctions; Diagnostic Definitions - Garmin DEZL OTR810 Owner's Manual

Viewing Diagnostics and Malfunctions

If the Garmin eLog adapter detects a diagnostic event or malfunction, an alert and an indicator appear in the
app. A diagnostic and malfunction indicator also appears in the status bar or near the top of every screen.
No diagnostic events or malfunctions are detected.
A diagnostic event was detected.
A malfunction was detected.
Diagnostic events and malfunctions were detected.
You can view information about these alerts at any time. This can be useful for correcting errors or adjusting
driver information.
Select the diagnostic or malfunction indicator.
The app displays information about the diagnostic or malfunction alert and provides recommendations for how
to correct it.

Diagnostic Definitions

Power Data Diagnostic Event: The adapter did not receive power, or was not fully functional, for a period of
time.
1
Check the vehicle diagnostic port connections.
2
Verify the adapter is firmly plugged into the vehicle diagnostic port.
3
Review all affected driver logs for missing or incorrect data.
Engine Synchronization Data Diagnostic Event: The adapter failed to synchronize with the vehicle engine
computer to record required engine data for driver logs.
1
Check the vehicle diagnostic port connections.
2
Verify the adapter is firmly plugged into the vehicle diagnostic port.
3
Review all affected driver logs for missing or incorrect data.
Missing Required Data Elements Data Diagnostic Event: The Garmin eLog system failed to obtain one or more
required data elements when recording driver logs.
1
Check the vehicle diagnostic port connections.
2
Verify the adapter is firmly plugged into the vehicle diagnostic port.
3
Check the Bluetooth settings on the device running the Garmin eLog app, and verify the device and the
adapter are connected.
4
Check the GPS settings on the device running the Garmin eLog app, and verify the device settings allow
location positions to be shared with the Garmin eLog app.
5
Review all affected driver logs for missing or incorrect data.
Data Transfer Data Diagnostic Event: A failure occurred with the method for transferring roadside inspection
reports.
Perform the following actions:
1
Check the Bluetooth settings on the device running the Garmin eLog app, and verify the device and the
adapter are connected.
2
Verify all USB storage devices used to transfer roadside inspection reports are operating correctly.
3
If you have not performed a data backup within the previous seven days, back up your recorded Garmin
eLog data to a USB storage device.
Unidentified Driving Records Data Diagnostic Event: At least 30 minutes of unidentified driving was recorded
within the current 24 hour period, and over the previous 7 days.
Garmin eLog 51