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SONOS INC, TERMS OF USE, LICENSE AND WARRANTY AGREEMENT
(U.S. AND THE REST OF THE WORLD, EXCLUDING EUROPE, MIDDLE EAST COUNTRIES,
AND AFRICA)
Last updated June 2020
This is an agreement between you ("You") and Sonos, Inc. (with its Affiliates, "Sonos", "we", "us" or "our").
Before using Sonos products and/or services, please read these "Terms of Use", "License and Warranty
Agreement", and other applicable terms mentioned herein (collectively, this "Agreement"). Please see our
"Privacy Statement" to understand how we collect and process Your personal information.
This Agreement governs Your use of all Sonos product(s), whether purchased now or in the future, which
include the hardware, software and any related firmware and documentation (collectively, the "Product(s)")
and services such as Sonos Radio (collectively, the "Services") provided to You by Sonos.
THIS AGREEMENT CONTAINS AN ARBITRATION CLAUSE. SEE SECTION 13 BELOW FOR FURTHER
DETAILS INCLUDING YOUR RIGHT TO OPT OUT OF ARBITRATION. It is important that You read and
understand the terms of this Agreement before purchasing, downloading, registering and/or
otherwise using Sonos Product and/or Services.
By purchasing, downloading, registering and/or otherwise using Sonos Product and/or Services, You are
representing that You are over the age of 18, have the right and authority to legally bind Yourself or Your
company, as applicable, and You signify Your agreement to be bound by terms of this Agreement. If You do
not agree to all these terms or cannot make such representations, do not purchase, download, register or
otherwise use Sonos Product and/or Services.
TERMS OF USE
1.AGE
a. We do not sell products for purchase by children.
b. We do not knowingly collect, use or disclose personal information from children under 16, or equivalent
minimum age in the relevant jurisdiction. If You are under 16, You may use the Products and/or Services only
with involvement and consent of a parent or guardian.
2.
SONOS ACCOUNT, SYSTEM REQUIREMENTS, COMPATIBLE DEVICES AND USAGE
a. Use of Product and/or Services requires a unique username and password combination ("Login
Credentials"). During the set-up process, the Sonos App will ask You to set up an account and register Your
Product with Sonos. As part of registration, You will need to set up a Sonos account ("Sonos Account"). It is
Your responsibility to ensure confidentiality and security of Your Login Credentials. By registering, You agree
that You are fully responsible for all activities that occur under Your Sonos Account. We may assume that all
communications that we receive under Your Sonos Account come from You.
b. Sonos Product and/or Services may not work properly without a Sonos Account and a working Wi-Fi
network in Your home that is connected to reliable Internet access with sufficient bandwidth and/or a
Bluetooth connection. Other third party hardware and/or technology elements may also be required for use
of some or all of the Product and/or Services, such as a compatible third party device (e.g. laptop, tablet or a
mobile phone device) with access to the Sonos App. It is Your responsibility to ensure that You have all
required elements and that they are compatible and properly configured. With your permission, Sonos may
use Bluetooth on Your compatible third party device, without prior notification, but subject to Your device
settings, to facilitate proper operation of the Product and/or Services and to enable certain features.
c. Some of the Product and/or Services features will enable You to use third party content, services and
technology ("Third Party Content and Technology"). Please note that use of such Third Party Content and
Technology, via the Product and/or Services, is subject to the third-parties' terms of use or service and their
respective privacy notices. We encourage You to read these third-parties' terms carefully before You enable
them on Your Sonos Products.
d. You acknowledge that many features, including Third Party Content and Technology, of the Product and
Services transmit data over Wi-Fi and could impact charges to Your data plan, and that You are responsible
for any such charges.
e. Sonos Radio, our radio streaming service section of the Sonos App, is subject to additional Sonos Radio
Terms of Service ("Terms of Service"), available at: www.sonos.com/legal/sonos-radio-terms, and are
incorporated into this Agreement. By using Sonos Radio, You agree to the Terms of Service.
3.
CONSENT TO USE OF DATA
a. Certain Product Software features may require information from Your Product to provide their respective
functions or features, including Third Party Content and Technology. When You turn on or otherwise enable
and/or use these functions or features, including Third Party Content and Technology, certain usage data
may be processed by Sonos and/or shared with third parties. At all times Your personal information will be
treated in accordance with Sonos Privacy Statement, which can be viewed at: www.sonos.com/legal/
privacy.
4.
THIRD PARTY CONTENT AND TECHNOLOGY, SERVICES AND MATERIALS
a. From time to time, Sonos may provide access to third party content providers via the Product. In addition,
Sonos may support or provide access through the Product to certain third party services or technologies,
including but not limited to specific file formats or codecs. Sonos reserves the right to discontinue access to
and/or support for any third party service, content or technology at any time, and for any reason.
b. Product Software may enable or provide access to the third party content, features and services such as
music services, voice control and other third party services (collectively referred to as "Third Party
Services"). Use of these Third Party Services may require internet access and use of certain Third Party
Services may require You to accept additional terms and may be subject to additional fees.
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