Service; Maintenance; Warranty And Product Registration - Tripp Lite PowerVerter PV2000FC Owner's Manual

Service

Before returning your Inverter for service, follow these steps:
1. Review the installation and operation instructions to ensure that the service problem does not originate from a
misreading of the instructions. Also, check that the circuit breaker(s) are not tripped.*
2. If the problem continues, do not contact or return the Inverter to the dealer. Instead, call Tripp Lite at 773.869.1234. A
service technician will ask for the Inverter's model number, serial number and purchase date and will attempt to correct
the problem over the phone.
3. If the problem requires service, the technician will issue you a Returned Material Authorization (RMA) number, which is
required for service. Securely pack the Inverter to avoid damage during shipping. If possible, use the original packing
material that came with the unit. Do not use Styrofoam beads for packaging.** Any damages (direct, indirect, special,
incidental or consequential) to the Inverter incurred during shipment to Tripp Lite or an authorized Tripp Lite service
center is not covered under warranty. Inverters shipped to Tripp Lite or an authorized Tripp Lite service center must
have transportation charges prepaid. Mark the RMA number on the outside of the package. If the Inverter is within the
warranty period, enclose a copy of your sales receipt. Return the Inverter for service using an insured carrier to the
address given to you by the Tripp Lite service technician.
* This is a common cause of service inquiries which can be easily remedied by following the resetting instructions in this manual. ** If
you require packaging, the technician can arrange to send you proper packaging.

Maintenance

Your Inverter requires no maintenance and contains no user-serviceable or replaceable parts, but should be kept dry at all
times. Periodically check, clean and tighten all cable connections, as necessary, both at the unit and at the battery.

Warranty and Product Registration

Tripp Lite warrants its products to be free from defects in materials and workmanship for a period of one year (domestic) or 120 days (export) from the date of initial purchase.
Tripp Lite's obligation under this warranty is limited to repairing or replacing (at its sole option) any such defective products. To obtain service under this warranty you must
obtain a Returned Material Authorization (RMA) number from Tripp Lite or an authorized Tripp Lite service center. Products must be returned to Tripp Lite or an authorized
Tripp Lite service center with transportation charges prepaid and must be accompanied by a brief description of the problem encoun-tered and proof of date and place of
purchase. This warranty does not apply to equipment which has been damaged by accident, negligence or misapplication or has been altered or modified in any way. This
warranty applies only to the original purchaser who must have properly registered the product within 10 days of purchase.
EXCEPT AS PROVIDED HEREIN, TRIPP LITE MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE. Some states do not permit limitation or exclusion of implied warranties; therefore, the aforesaid limitation(s) or exclusion(s) may not apply to
the purchaser.
EXCEPT AS PROVIDED ABOVE, IN NO EVENT WILL TRIPP LITE BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES
ARISING OUT OF THE USE OF THIS PRODUCT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. Specifically, Tripp Lite is not liable for any costs, such as
lost profits or revenue, loss of equipment, loss of use of equipment, loss of software, loss of data, costs of substitutes, claims by third parties, or otherwise.
Product Registration
Visit tripplite.com/warranty to register your new Tripp Lite product. You'll be automatically entered into a drawing for a chance to win a FREE Tripp Lite product!*
* No purchase necessary. Void where prohibited. Some restrictions apply. See website for details.
Regulatory Compliance Identification Numbers
For the purpose of regulatory compliance certifications and identification, your Tripp Lite product has been assigned a unique series number. The series number can be found
on the product nameplate label, along with all required approval markings and information. When requesting compliance information for this product, always refer to the series
number. The series number should not be confused with the mark-ing name or model number of the product.
Tripp Lite has a policy of continuous improvement. Specifications are subject to change without notice. Photos and illustrations may differ slightly from actual products.
1111 W. 35th Street, Chicago, IL 60609 USA • tripplite.com/support
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