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TROUBLESHOOTING
problem
Nothing appears in the
display, after I press the
START button.
The cuff does not inflate.
The unit does not mea-
sure. Readings are too
high or too low.
The value is different
from that measured at a
clinic or doctor's office.
notE: If the actions described above do not solve the problem, call
1-888-726-9966 (In Canada - 1-800-461-0991). Do not attempt to repair the device your-
self as this may void your warranty.
E-20
probable cause
Batteries are drained.
Battery terminals are not in
the correct position.
Battery voltage is too low.
Low battery symbol blinks.
[If the batteries are drained
completely, the mark does
not appear.]
The cuff is not fastened
properly.
You moved your arm or
body during the measure-
ment.
The cuff position is not
correct.
You are using the wrong
size cuff.
The healthcare professional
may be using a different
sized cuff.
Your measurements may
be elevated by white coat
hypertension
LifeSource Health Line (toll-Free): 1-888-726-9966
Corrective action
Replace all batteries with
new ones. Alkaline batteries
recommended.
Reinstall the batteries with
negative and positive
terminals matching those
indicated in the battery
compartment.
Replace all batteries with
new ones. Alkaline batteries
recommended.
Fasten the cuff correctly.
Make sure you remain very
still and quiet during the
measurement.
Sit comfortably and still.
Make sure the cuff is at the
same level as your heart.
See Pg. E-5 "Selecting the
Correct Cuff."
See Pg. E-18 "Answers to
Why Your Readings Are
Different Between Home
and the Doctor's Office."
See Pg. E-17 "Why Measure
Blood Pressure at Home."
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