Troubleshooting
PROBLEM
Slow water flow rate
Small amounts of black
particles in water tank
START/STOP
Button does not
respond
Leakage from water
tank
Odd taste of the water
Water droplet
indicator light flashing
continuously in red
If you cannot remedy problems by using the troubleshooting chart above, contact Breville
Customer Service.
POSSIBLE CAUSE
•
Aging of pump or inlet at the base of
the purifier is clogged
•
These are small pieces of carbon from
the filter. These carbon particles are
food grade and are not harmful. They
will not impair the performance of
your filter or unit.
•
The purifier is not connected to the
power
•
The water tank is filled beyond the
maximum water level
•
Tank is not firmly pushed into
position
•
The filtered water has not been used
for a long time
•
The filter has reached end of life
•
Filter needs to be changed or filter
reset has not been actioned
WHAT TO DO
•
Contact Breville Customer Service
•
Flush your water purifier and water
filter cartridge. Refer to 'Flushing
the Breville AQUASTATION™'
(page 12) and 'Preparing the
Activ360 Filter' (page 12)
NOTE: Some carbon fibre residual
may still be present after flushing
the water purifier and filter.
•
Plug in to a usable power outlet
and turn power on
•
Ensure water is only up to the
MAX water level marking. If
leakage continues, please contact
Breville Customer Service
•
Replace the water tank back on the
machine, pressing down to ensure
that it is properly positioned and
attached to the machine.
•
Discard the remaining water in the
water tank and refill with fresh tap
water. Depending on the length
of time, the filter may require
re-flushing
•
Replace with new filter
•
Change filter if required and long
press START/STOP
button for
3 seconds to reset filter life
countdown timing
15