CW-C4000 Series
User's Guide
Problems with Print Quality
Horizontal White Banding
Cause
The nozzles are clogging.
White or Black Banding
Cause
The paper is not loaded correctly.
The paper being used and the Media
Coating Type setting differ.
White or Black Banding near the Edges
Cause
The outside shutters on the platen, which
are not needed to be opened for the
paper, are open.
Printed Colors Are Wrong
Cause
If the printer is moved after initial
charging, the specified colors may not be
output (colors may be mixed) due to
vibrations and impacts.
Troubleshooting
Solution and Reference
Print the nozzle check patterns to check the nozzles for clogging.
"Printing Nozzle Check Patterns" on page 59
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If the nozzles are clogging, run a print head cleaning.
"Cleaning the Print Head" on page 59
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Solution and Reference
Reload the paper.
"Loading and Replacing Paper" on page 40
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Check the paper being used and the Media Coating Type setting of the printer
driver.
"Printer Driver Settings" on page 35
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Solution and Reference
Air flow from the outside shutters adversely affect the printing operation and
may cause white banding on printouts.
Set the shutters on the platen according to the instructions on the label
attached to the printer.
"Adjusting the Shutters" on page 51
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Solution and Reference
Run a head cleaning and check that colors are no longer mixed.
"Cleaning the Print Head" on page 59
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