Problem Solving - Epson TM200 Service Manual

3.2 Problem Solving

Errors
See Chapter 4, Error Types and Processing.
Paper roll cover does not open (paper roll cover button does not work)
1. Turn the printer off and press the cover open button to open the cover.
2. Remove the jammed paper and put the roll back in the printer and close the cover.
(Take care not to touch the print head.)
3. If paper is caught in the automatic cutter and the printer cover cannot be opened,
open the cutter cover as shown below.
4. Then turn the knob until you see cutter blade back to the lowest position, as
shown in the illustration below.
position. Also notice that there is a label near the cutter to assist you.
When paper
jams, turn the
knob until the
cutter blade back
to lower position.
5. Close the cutter cover.
6. Open the printer cover.
7. Remove the jammed paper.
Note:
Other than a paper jam, the autocutter locking up could have been caused by a foreign
object such as a push pin or paper clip. If this is the case, follow the same procedure
described above to return the cutter to its normal position.
Do not open the cutter cover unless you find that the paper roll cover does not open.
This returns the cutter blade to the normal
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TM200 Service Manual