Troubleshooting - Philips FWD410 User Manual

11 Troubleshooting

Caution
‡
Never remove the casing of this apparatus.
To keep the warranty valid, never try to repair
the system yourself.
If you encounter problems when using this
apparatus, check the following points before
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unsolved, go to the Philips web site (www.
Philips.com/support). When you contact Philips,
ensure that your apparatus is nearby and the
model number and serial number are available.
No power
‡ Make sure that the power cord of the unit
is connected properly.
‡ Make sure that there is power at the AC
outlet.
‡ If >$XWR 6WDQGE\@ has been turned on,
the system switches off automatically after
15 minutes of inactivity (for example, in
pause or stop mode).
No disc detected
‡ Insert a disc.
‡ Check if the disc is inserted upside down.
‡ Wait until the moisture condensation at
the lens has cleared.
‡ Replace or clean the disc.
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No picture
‡ Check the video connection.
‡ Turn on the TV to the correct Video-In
channel.
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‡ The disc does not match the TV color
system standard (PAL/NTSC).
‡ Sometimes a slight picture distortion may
appear. This is not a malfunction.
‡ Clean the disc.
‡ A distorted picture may appear during
progressive scan setup (see 'Turn on
progressive scan' on page 15).
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DVD disc.
‡ The aspect ratio may not be changed for
some TV systems.
No sound or poor sound
‡
Adjust the volume.
‡ Check whether the unit is muted.
‡ Check that the speakers are connected
correctly.
‡ Check if the stripped speaker wires are
clamped.
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select the correct source with the remote
control instead of the main unit.
‡ Reduce the distance between the remote
control and the unit.
‡ Insert the battery with its polarities
(+/– signs) aligned as indicated.
‡ Replace the battery.
‡ Aim the remote control directly at the
sensor on the front of the unit.
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‡ Insert a readable disc with the label side
facing up.
‡ Check the disc type, color system and
regional code. Check for any scratches or
smudges on the disc.
‡ Press 6(783 to exit the system setup
menu.
‡ Disable the password for parental control
or change the rating level.
‡ Moisture has condensed inside the unit.
Remove the disc and leave the unit turned
on for about an hour. Disconnect and
reconnect the AC power plug, and then
turn on the unit again.
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