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Set the cooking time to 5 minutes.
5.
Start the microwave.
6.
Once the cooking time has elapsed, leave the doors
7.
closed for an additional three minutes.
12 Troubleshooting
You can rectify minor faults on your appliance yourself.
Read the troubleshooting information before contacting
after-sales service. This will avoid unnecessary costs.
WARNING ‒ Risk of injury!
Improper repairs are dangerous.
Repairs to the appliance should only be carried out
▶
by trained specialist staff.
If the appliance is defective, call Customer Service.
▶
12.1 Malfunctions
Fault
The appliance is not
working.
Appliance does not
start.
Appliance does not
heat up and the dis-
play shows the word
"Demo"
The interior lighting is
not working.
12.2 Information on display panel
Fault
The display shows
the error message
"Exxx"
Cause and troubleshooting
The mains plug of the power cord is not plugged in.
Connect the appliance to the power supply.
▶
The circuit breaker in the fuse box has tripped.
Check the circuit breaker in the fuse box.
▶
There has been a power cut.
Check whether the lighting in your kitchen or other appliances are working.
▶
Malfunction
Switch off the fuse in the fuse box.
1.
2.
Switch the fuse back on after approx. 10 seconds.
a If the fault was a one-off, the message disappears.
If the message appears again, call the after-sales service. Please specify the exact error
3.
message when calling.
→ "Customer Service", Page 16
Appliance door not fully closed.
Close appliance door.
▶
Demo mode is activated.
Disconnect the appliance from power supply by briefly switching off the circuit breaker in
1.
the fuse box.
Deactivate demo mode in the basic settings in the next 3 minutes.
2.
Interior lighting is defective
Call the after-sales service.
▶
→ "Customer Service", Page 16
Cause and troubleshooting
An error has occurred.
If the display shows an error message, switch the appliance off and on again.
1.
a If the display no longer shows the error message, it was a one-off problem.
If the display continues to show or repeatedly shows the error message, contact cus-
2.
tomer service and provide them with the error code.
If the display shows error message E0532, open and close the appliance door.
3.
4.
If the display shows error message E6501, switch the appliance off and then switch it
back on again after 10 minutes.
Wipe out the cooking compartment with a soft cloth.
8.
Leave the cooking compartment to dry with the door
9.
open.
WARNING ‒ Risk of electric shock!
Incorrect repairs are dangerous.
Repairs to the appliance should only be carried out
▶
by trained specialist staff.
Only use genuine spare parts when repairing the
▶
appliance.
If the power cord of this appliance is damaged, it
▶
must be replaced by the manufacturer, the manufac-
turer's Customer Service or a similarly qualified per-
son in order to prevent any risk.
Troubleshooting en
15
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