TP-Link TD-W8961N User Manual

TP-Link TD-W8961N User Manual

300mbps wireless n adsl2+ modem router
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User Guide
300Mbps Wireless N ADSL2+ Modem Router
TD-W8961N
1910012832
REV 4.0.0

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Summary of Contents for TP-Link TD-W8961N

  • Page 1 User Guide 300Mbps Wireless N ADSL2+ Modem Router TD-W8961N 1910012832 REV 4.0.0...
  • Page 2: Table Of Contents

    CONTENTS About This Guide ........................1 Chapter 1 Introduction ....................2 Product Overview ....................... 2 Product Appearance ....................2 1.2.1 The Front Panel ......................2 1.2.2 The Back Panel ......................3 Chapter 2 Hardware Installation .................. 5 Positioning the Modem Router ................5 Connecting the Modem Router ................
  • Page 3 User Guide 4.4.6 CWMP ..........................60 Maintenance ....................... 61 4.5.1 Administration......................61 4.5.2 Time Zone ........................62 4.5.3 Firmware ........................63 4.5.4 SysRestart ........................65 4.5.5 Diagnostics ........................66 Help ..........................66 Appendix A: Configuring the PC ..................68 Appendix B: Troubleshooting ..................73...
  • Page 4: About This Guide

    Specifications can be found on the product page at https://www.tp-link.com. TP-Link Community is provided for you to discuss our products and share knowledge at https://community.tp-link.com. Our Technical Support contact information can be found at Contact Technical Support page at...
  • Page 5: Chapter 1 Introduction

    Introduction 1.1 Product Overview TP-Link’s Modem Router is a combined wired/wireless network connection device with integrated wireless router and DSL modem, reducing hassle of configuration and saving space. With ADSL and WAN, the modem router is compatible with ADSL connections and fiber/cable access.
  • Page 6: The Back Panel

    User Guide Name Status Indication troubleshooting. The wireless function is enabled. The modem router is sending or receiving data over the Flash (Wireless) wireless network. The wireless function is disabled. A wireless device has been successfully added to the network by WPS function. A wireless device is trying to connect to the network via Flash WPS.
  • Page 7 User Guide Item Description For connecting the modem router to power socket via the provided POWER power adapter. The switch for the power. ON/OFF The button for the wireless function. WiFi The switch for the WPS and Reset function. Please refer to the note WPS/RESET below for more information.
  • Page 8: Chapter 2 Hardware Installation

    User Guide Chapter 2 Hardware Installation 2.1 Positioning the Modem Router With the modem router, you can access your network from anywhere within the wireless network coverage. However, the wireless signal strength and coverage vary depending on the actual environment of your modem router. Many obstacles may limit the range of the wireless signal, for example, concrete structures or thick walls.
  • Page 9: Connecting The Modem Router

    User Guide 2.2 Connecting the Modem Router Before installing the device, please make sure your broadband service provided by your ISP is available. If there is any problem, please contact your ISP. Before cable connection, cut off the power supply and keep your hands dry. You can follow the steps below to install it. Step 1: Connect the ADSL Line.
  • Page 10 User Guide Method Two: Wireless Click the network icon of your computer or go to Wi-Fi Setting of your smart device, then use the default SSID (Wireless Network Name) and Wireless Password printed on the product label of the modem router to join the network. Method Three: Via the WPS button Wireless devices that support WPS, including Android phones, tablets, most USB network cards, can be connected to your router through this method.
  • Page 11: Chapter 3 Quick Start

    User Guide Chapter 3 Quick Start This chapter will show you how to configure the basic functions of your modem router using Quick Setup Wizard within minutes. If the TCP/IP Protocol on your computer is set to the static (fixed) IP address, you need to change it to obtain an IP address automatically.
  • Page 12 User Guide Step 1: Click NEXT to continue. Step 2: Configure the time zone for the modem router, and then click NEXT. Step 3: Select your country and ISP from the dropdown list. Then select your ISP Connection type and complete the corresponding settings with the information provided by your ISP and click NEXT.
  • Page 13 User Guide Step 4: Configure the rules for the Wlan, and click NEXT.  Note: If the Access Point is activated, the wireless function will be available even without the external antenna because of an additional printed antenna. To adopt the wireless security protection measures, please refer to section 4.2.3 Wireless.
  • Page 14 User Guide Step 5: Click SAVE to finish the Quick Start.
  • Page 15: Chapter 4 Software Configuration

    User Guide Chapter 4 Software Configuration This User Guide recommends using the Quick Installation Guide for first-time installation. For advanced users, if you want to know more about this device and make use of its functions adequately, maybe you will get help from this chapter to configure the advanced settings through the web management page to configure and manage the device.
  • Page 16: System Log

    User Guide 4.1.2 System Log → Go to Status System Log, and you can query the logs of the modem router.
  • Page 17: Statistics

    User Guide The modem router can keep logs of all traffic. You can query the logs to find what happened to your modem router. Click CLEAR LOG to clear the logs. Click SAVE LOG to save the logs. 4.1.3 Statistics →...
  • Page 18 User Guide  Interface: You can select Ethernet, ADSL WLAN to view the corresponding network traffic over different ports.  Select Ethernet, and you will see the statistics table as below. Statistics Table: Transmit Frames The frames transmitted over the Ethernet port. The multicast frames transmitted over the Ethernet Transmit Multicast Frames port.
  • Page 19 User Guide Select ADSL, and you will see the statistics table as below.  Statistics Table: Transmit total PDUs The total PDUs transmitted over the ADSL port. Transmit The total errors occurred over the ADSL port when Statistics Transmit total Error Counts data is being transmitted.
  • Page 20: Interface Setup

    User Guide 4.2 Interface Setup Choose Interface Setup, and you will see the following submenus: Internet, LAN, Wireless, 6RD, Guest Network. Click any of them, and you can configure the corresponding function. 4.2.1 Internet → Internet, and you can configure the parameters for WAN ports in the Go to Interface Setup following screen.
  • Page 21 User Guide  ATM VC: ATM settings are used to connect to your ISP. Your ISP provides VPI (Virtual Path Identifier) and VCI (Virtual Channel Identifier) settings to you. In this device, you can totally set up 8 VCs on different encapsulations. If you apply 8 different virtual circuits from your ISP, you need to activate the VC to take effect.
  • Page 22 User Guide  PVCs Summary: Click the button, and you can view the summary information about the PVCs.  Status: If you want to use a designed VC, you should activate it.  VPI: Identifies the virtual path between endpoints in an ATM network. The valid range is from 0 to 255.
  • Page 23 User Guide  Default Route: If enable this function, the current PVC will be considered as the default gateway to internet from this device.  TCP MTU Option: Enter the TCP MTU as your desire.  NAT: Select this option to Enable/Disable the NAT (Network Address Translation) function for this VC.
  • Page 24 User Guide  Note: Each IP address entered in the fields must be in the appropriate IP form, which is four IP octets separated by a dot (x.x.x.x), such as 192.168.1.100. The modem router will not accept the IP address if it is not in this format. PPPoA/PPPoE Select this option if your ISP requires you to use a PPPoE connection.
  • Page 25 User Guide  Servicename: Enter a name to mark current connection, or you can leave it blank.  Username: Enter your username for your PPPoA/PPPoE connection.  Password: Enter your password for your PPPoA/PPPoE connection.  Encapsulation: For both PPPoA and PPPoE connection, you need to specify the type of Multiplexing, either LLC or VC Mux.
  • Page 26: Lan

    User Guide Bridge Mode If you select this type of connection, the modem can be configured to act as a bridging device between your LAN and your ISP. Bridges are devices that enable two or more networks to communicate as if they are two segments of the same physical LAN. ...
  • Page 27 User Guide  Router Local IP: These are the IP settings of the LAN interface for the device. These settings may be referred to as Private settings. You may change the LAN IP address if needed. The LAN IP address is private to your internal network and cannot be seen on the Internet.
  • Page 28 User Guide  Direction: Select this option to specify the RIP direction. None is for disabling the RIP function. Both means the ADSL modem router will periodically send routing information and accept routing information, and then incorporate them into routing table.
  • Page 29 User Guide  Starting IP Address: Enter the starting IP address for the DHCP server's IP assignment. Because the default IP address for the modem router is 192.168.1.1, the default Start IP Address is 192.168.1.100.  IP Pool Count: The max user pool size. ...
  • Page 30 User Guide  DHCP Table: The information of the DHCP clients will be displayed here  Hostname: Display the name of the DHCP client.  IP Address: Display the IP Address of the DHCP client.  MAC Address: Display the MAC Address of the DHCP client. ...
  • Page 31: Wireless

    User Guide  DHCP Server IP for Relay Agent: Enter the DHCP server IP Address runs on WAN side.  Note: If you select Disabled, the DHCP function will not take effect.  Radvd Enable: Enable or Disable the auto configuration of radvd. ...
  • Page 32 User Guide...
  • Page 33 User Guide  Access Point Settings: These are the settings of the access point. You can configure the rules to allow wireless-equipped computers and other devices to communicate with a wireless network.  Access Point: Select Activated to allow wireless station to associate with the access point.
  • Page 34 User Guide  Channel Bandwidth: Select the Bandwidth you want to use from the drop-down List. There are three options, Auto, 20 MHz MHz. If bigger bandwidth is selected, device could transmit and receive data with higher speed.  Extension Channel: If Auto or 40 MHz is selected, this option will be displayed. ...
  • Page 35 User Guide Method One: Enter the PIN of wireless adapter into my modem router For the configuration of the wireless adapter, please choose Enter the PIN of this Step 1: device into my access point or wireless router in the configuration utility, and get the PIN code on the screen as below, then click Connect.
  • Page 36 User Guide  Note: In this example, the default PIN code of this adapter is 19342306 as the preceding figure shown. Method Two: Enter the PIN from your Router or AP device Step 1: Get the Current PIN code of your modem router from AP self PIN code (each modem router has its unique PIN code.
  • Page 37 User Guide The WPS Configuration Screen of Wireless Adapter  Note: The default PIN code of the modem router can be found on its label or the WPS screen in its web configuration page. If the wireless adapter supports Wi-Fi Protected Setup and the Push Button Configuration (PBC) method, you can add it to the network by PBC with the following two methods.
  • Page 38 User Guide Step 2: Press and hold the WPS button of the adapter directly for about 2 seconds. Step 3: Wait until the following screen appears. Click to complete the WPS configuration. The WPS Configuration Screen of Wireless Adapter Method Two: Software push button Step 1: Click...
  • Page 39 User Guide The WPS Configuration Screen of Wireless Adapter Step 3: Wait for a while until the following screen appears. Click to complete the WPS configuration. The WPS Configuration Screen of Wireless Adapter  WPS progress: Show the current WPS progress. ...
  • Page 40 User Guide WEP- 64Bits To configure WEP-64Bits settings, select the WEP-64Bits option from the drop-down list. The menu will change to offer the appropriate settings. WEP-64Bits is a data privacy mechanism based on a 64-bit shared key algorithm, as described in the IEEE 802.11g standard.
  • Page 41: 6Rd

    User Guide  Wireless MAC Address Filter: Wireless access can be filtered by using the MAC addresses of the wireless devices transmitting within your network’s RADIUS.  Active: If you wish to filter users by MAC Address, select Activated, and Deactived don’t.
  • Page 42: Guest Network

    User Guide IPv4 Mask Length: The length of the selected WAN connection’s IPv4 mask.   6RD Border Relay IPv4Addr: The IPv4 address of the border relay router of 6RD tunnel.  Use PVC: Select the PVC from the drop-down list. ...
  • Page 43: Advanced Setup

    User Guide Authentication Type: Select the Authentication Type from the drop-down list.  Encryption: You can select either AUTO, or TKIP.  Wireless Password: You may personalize your guest network password by entering a new  password. Group Key Update Period: Specify the group key update interval in seconds. The value ...
  • Page 44: Routing

    User Guide 4.3.2 Routing → Routing, and you will see the routing information in the following Go to Advanced Setup screen. Click ADD ROUTE to add a new route in the following screen.  Destination IP Address: This parameter specifies the IP network address of the final destination.
  • Page 45: Nat

    User Guide 4.3.3 NAT → NAT, you can setup the NAT (Network Address Translation) function Go to Advanced Setup for the Modem router.
  • Page 46 User Guide  Virtual Circuit: Enter Virtual Circuit Index that you plan to setup for the NAT function.  NAT Status: This field shows the current status of the NAT function for the current VC. You can go to the previous screen to activate the function. ...
  • Page 47 User Guide  Rule Index: The Virtual server rule index for this VC. You can specify 10 rules in maximum. All the VCs with single IP will use the same Virtual Server rules.  Application: The Virtual servers can be used for setting up public services on your LAN. ...
  • Page 48 User Guide 4.3.3.3 IP Address Mapping → → Select Multiple numbers of IPs, and go to Advanced Setup IP Address Mapping (for Multiple IP Service). You can configure the Address Mapping Rule in the following screen. The IP Address Mapping is for those VCs that configured with multiple IPs. The IP Address Mapping rule is per-VC based (only for Multiple IPs' VCs).
  • Page 49: Qos

    User Guide Click BACK to return to the previous screen. Click CANCEL to cancel the configuration which is made just now. 4.3.4 QoS → QoS, you can configure the QoS in the following screen. QoS helps to Go to Advanced Setup prioritize data as it enters your modem router.
  • Page 50 User Guide  QoS: Select this option to Activate/Deactivate the IP QoS on different types (IP ToS and DiffServ).  Summary: Click the button to view the configurations of QoS.  Rule: Configure the rules for QoS. If the traffic complies with the rule, then the modem router will take the corresponding action to deal with it.
  • Page 51: Vlan

    User Guide 4.3.5 VLAN → VLAN, you can activate the VLAN function in the following screen. Go to Advanced Setup Virtual LAN (VLAN) is a group of devices on one or more LANs that are configured so that they can communicate as if they were attached to the same LAN, when in fact they are located on a number of different LAN segments.
  • Page 52 User Guide  VLAN Index: Select VLAN Index for this VC. You can specify 8 groups in maximum.  VLAN ID: This indicates the VLAN group.  ATM VCs: Select ATM VCs as members of VLAN, and if you leave the Tagged blank, the tag in frames will be deleted when transmitted from the VC.
  • Page 53: Adsl

    User Guide  PVID: Each physical port has a default VID called PVID (Port VID). PVID is assigned to untagged frames or priority tagged frames (frames with null (0) VID) received on this port. 4.3.6 ADSL → ADSL, and you can select ADSL Mode and ADSL Type in the Go to Advanced Setup following screen.
  • Page 54: Access Management

    User Guide 4.4 Access Management Choose Access Management, and you will see the following submenus. Click any of them, and you can configure the corresponding function. 4.4.1 ACL → ACL, you will see the following screen. You can specify the client Go to Access Management to access the ADSL modem router once setting his IP as a Secure IP Address through...
  • Page 55: Filter

    User Guide  Access Control Listing: This displays the information about the ACL Rules. 4.4.2 Filter → Filter, you will see the Filter screen (the default is IP/MAC Filter Go to Access Management screen). The filtering feature includes IP/MAC Filter, Application Filter, and Filter.
  • Page 56 User Guide  IP/MAC Filter Set Index: Select the Set index for the IP Filter entry. This index can match with six IP / MAC Filter Rule Indexes.  Interface: Select the interface for the entry.  Note: If select PVC0~PVC7 as an interface, the filter will match the IP traffic of WAN port with specified IPs (Source IP Address and Destination IP Address).
  • Page 57 User Guide Select as the Rule Type on the Filter screen, then you can configure the specific rule for the example. Select IP/MAC Filter Set Index IP/MAC Filter Rule Index for the rule, then select Step 2: the Interface PVC0, and select the Direction Both for the first rule.
  • Page 58 User Guide Other operations for the entries: Select IP/MAC Filter Set Index IP/MAC Filter Rule Index to view or modify the entry. Select IP/MAC Filter Set Index IP/MAC Filter Rule Index to locate the specific rule, and then click DELETE to delete the entry.
  • Page 59 User Guide  Rule Unmatched: If the current rule can not match, and you select Forward, the modem router will skip the rule and transmit directly. If you select Next, the modem router will find the next filter rule (show in Filter list) to match. ...
  • Page 60 User Guide Other operations for the entries: Select IP / MAC Filter Set Index IP/MAC Filter Rule Index to view or modify the entry. Select IP / MAC Filter Set Index IP/MAC Filter Rule Index to locate the specific rule, and then click DELETE to delete the entry.
  • Page 61 User Guide  Filter Type Selection: Select the URL Filter for the next configuration.  Active: Select to make the rule to take effect.  URL Index: Select the index for the URL Filter entry.  URL: Enter the URL for this URL Filter. ...
  • Page 62: Snmp

    User Guide 4.4.3 SNMP → SNMP, you will see the SNMP screen. The Simple Network Go to Access Management Management Protocol (SNMP) is used for exchanging information between network devices.  Get Community: Set the password for the incoming Get and Get next requests from the management station.
  • Page 63: Ddns

    User Guide 4.4.5 DDNS → DDNS, you can configure the DDNS function in the screen. Go to Access Management The modem router offers a Dynamic Domain Name System (DDNS) feature. The feature lets you use a static host name with a dynamic IP address. User should type the host name, username and password assigned to your ADSL modem router by your Dynamic DNS provider.
  • Page 64: Maintenance

    User Guide  CWMP: Activate the CWMP function or not.  URL: Enter the website of ACS which is provided by your ISP.  User Name/Password: Enter the username and password to login the ACS server.  Path: Enter the path that connects to the ACS server. ...
  • Page 65: Time Zone

    User Guide  Note: There is only one account that can access web management page. The default account is admin, and the password is admin. Admin has read/write access privilege. When you change the password, you should enter the new password twice, and then click SAVE to make the new password take effect.
  • Page 66: Firmware

    User Guide  Note: The ADSL modem router is built-in some NTP Servers. When the modem router connects to the Internet, the modem router will get the system time automatically from the NTP Server. You can also configure the NTP Server address manually, and then the modem router will get the time from the specific Server firstly.
  • Page 67 User Guide To upgrade the modem router's firmware, follow these instructions below: Step 1: Click Choose File New Firmware Location to locate the update file. Step 2: Click UPGRADE.  Note: When you upgrade the modem router's firmware, you may lose its current configurations, so please back up the modem router’s current settings before you upgrade its firmware.
  • Page 68: Sysrestart

    User Guide Step 2: Save the file as the appointed file. To restore the modem router’s settings: Step 1: Click Choose File New Roomfile Location to locate the update file for the device. Step 2: Click UPGRADE to complete. 4.5.4 SysRestart →...
  • Page 69: Diagnostics

    User Guide 4.5.5 Diagnostics → Diagnostics, and you can view the test results for the connectivity of the Go to Maintenance physical layer and protocol layer for both LAN and WAN sides in the screen. 4.6 Help Choose Help, and you can view the help information for configuration of any function.
  • Page 70 User Guide  Note: Click the tab, and you can get the corresponding information.
  • Page 71: Appendix A: Configuring The Pc

    User Guide Appendix A: Configuring the PC We’ll introduce how to install and configure the TCP/IP correctly on your computer. First make sure your Ethernet Adapter is working, refer to the adapter’s manual if necessary. The default IP address of the modem router is 192.168.1.1. And the default Subnet Mask is 255.255.255.0.
  • Page 72 User Guide The following TCP/IP Properties window will display and the IP Address tab is open on this window by default. Now you have two ways to configure the TCP/IP protocol below:  Setting IP address automatically Select Obtain an IP address automatically, and choose Obtain DNS server automatically, as...
  • Page 73 User Guide  Setting IP address manually Select Use the following IP address radio button. And the following items available If the modem router's LAN IP address is 192.168.1.1, specify the IP address 192.168.1.x (x is from 2 to 254), and the Subnet mask as 255.255.255.0.
  • Page 74 User Guide Now: Click to keep your settings. Verify the network connection Now, you can run the Ping command in the command prompt to verify the network connection. Please click the Start menu on your desktop, select tab, type command in the field and press Enter.
  • Page 75 User Guide You can check it by following the steps below: Is the connection between your PC and the router correct? The LEDs of LAN port which you link to the device and the LEDs on your PC's adapter should be lit. Is the TCP/IP configuration for your PC correct? If the router's IP address is 192.168.1.1, your PC's IP address must be within the range of 192.168.1.2 ~ 192.168.1.254.
  • Page 76: Appendix B: Troubleshooting

    User Guide Appendix B: Troubleshooting T1. What can I do if I don’t know or forget my password? 1) For default wireless password: Please refer to the Wireless Password/PIN labeled on the bottom of the modem router. 2) For the web management page password: Reset the modem router first and then use the default username and password: admin/admin.
  • Page 77 User Guide 3) Click settings, deselect the following three options and click OK; → 4) Go to Advanced Restore advanced settings, and click to save the settings.
  • Page 78 User Guide  Change a web browser or computer and log in again.  Reset the modem router to factory default settings.  Note: You’ll need to reconfigure the modem router to surf the Internet once the modem router is reset.
  • Page 79 User Guide  Note: For more details about Troubleshooting and Technical Support contact information, please refer to the support page at www.tp-link.com.
  • Page 80 User Guide COPYRIGHT & TRADEMARKS Specifications are subject to change without notice. TP-Link is a registered trademark of TP-Link Technologies Co., Ltd. Other brands and product names are trademarks or registered trademarks of their respective holders. No part of the specifications may be reproduced in any form or by any means or used to make any derivative such as translation, transformation, or adaptation without permission from TP-Link Technologies Co., Ltd.
  • Page 81 Model Number: TD-W8961N Component Name Model I.T.E. Power T090060-2B1 Responsible party: TP-Link USA Corporation, d/b/a TP-Link North America, Inc. Address: 145 South State College Blvd. Suite 400, Brea, CA 92821 Website: http://www.tp-link.com/us/ Tel: +1 626 333 0234 Fax: +1 909 527 6803 E-mail: sales.usa@tp-link.com...
  • Page 82 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.” We, TP-Link USA Corporation, has determined that the equipment shown as above has been shown to comply with the applicable technical standards, FCC part 15. There is no unauthorized change is made in the equipment and the equipment is properly maintained and operated.
  • Page 83 Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. We, TP-Link USA Corporation, has determined that the equipment shown as above has been shown to comply with the applicable technical standards, FCC part 15. There is no unauthorized change is made in the equipment and the equipment is properly maintained and operated.
  • Page 84 The device complies with RF specifications when the device used at 20 cm from your body. EU declaration of conformity TP-Link hereby declares that the device is in compliance with the essential requirements and other relevant provisions of directives 2014/30/EU, 2014/35/EU, 2009/125/EC, 2011/65/EU and (EU)2015/863.
  • Page 85 User Guide Indoor use only Class II equipment Energy efficiency Marking Polarity of d.c. power connector Operator's manual RECYCLING This product bears the selective sorting symbol for Waste electrical and electronic equipment (WEEE). This means that this product must be handled pursuant to European directive 2012/19/EU in order to be recycled or dismantled to minimize its impact on the environment.

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