Troubleshooting - Canon S600 Quick Start Manual

Troubleshooting

Problem Problem Problem Problem
Cannot
install the
printer driver
(continued)
26
Possible Cause Possible Cause Possible Cause Possible Cause
Previous or same Always uninstall the previous version of the printer driver before
printer driver installing the new version. See "Uninstalling the Printer Driver" on
version already page 35.
installed
Other Other open applications on your computer can interfere with the
applications installation routine. Close all open software applications before
running in the reinstalling the printer driver. See "Installing the Printer Driver" on
background page 33.
Installation
not starting
automatically
when CD is
inserted into
drive
CD-ROM drive Normally, after you insert the S600 CD-ROM, the setup window
not specified displays automatically. If it does not:
CD-ROM drive not
working properly
Try This Try This Try This Try This
Windows Windows Windows Windows
If printer driver installation did not start automatically when
you loaded the CD-ROM:
1. Double-click My Computer My Computer on the Windows desktop, then My Computer My Computer
double-click the CD-ROM drive CD-ROM drive. CD-ROM drive CD-ROM drive
2. Double-click msetup.exe. msetup.exe. msetup.exe. msetup.exe.
If you install the printer driver by clicking Start
specify the correct CD-ROM drive and file name
(x:\msetup.exe x:\msetup.exe x:\msetup.exe x:\msetup.exe, where x x x x is the CD-ROM drive).
Mac OS Mac OS Mac OS Mac OS
Double-click the CD-ROM CD-ROM CD-ROM icon on your desktop. CD-ROM
Windows Windows Windows Windows
1. Double-click My Computer My Computer My Computer My Computer on the Windows desktop, then
double-click the CD-ROM drive CD-ROM drive CD-ROM drive CD-ROM drive.
2. Double-click msetup.exe. msetup.exe. msetup.exe. msetup.exe.
Mac OS Mac OS
Mac OS Mac OS
Double-click the CD-ROM CD-ROM CD-ROM icon on your desktop. CD-ROM
Windows Windows
Windows Windows
Use Windows Explorer to confirm that the CD-ROM is
operating normally:
1. From the Desktop, double-click My Computer
CD-ROM CD-ROM.
CD-ROM CD-ROM
2. If the files do not appear, refer to your Windows
documentation for more information.
Mac OS Mac OS
Mac OS Mac OS
Open the Apple System Profiler Apple System Profiler, click Devices and Volumes
Apple System Profiler Apple System Profiler
then open the CD-ROM.
Start, then Run Start Start Run, Run Run
My Computer, then My Computer My Computer
Devices and Volumes,
Devices and Volumes Devices and Volumes