Troubleshooting Tips; Problem Solver - GE Profile Spacemaker PVM2070DM Owner's Manual

For a complete list of solutions to common microwaving problems, use the
Troubleshooting Tips feature located by pressing the HELP button while
on the microwave Home Screen (see Using the Troubleshooter).
If your microwave will not operate, check the Problem Solver below:
Problem
Oven will not start
"CONTROL IS
LOCKED" appears
on the display
Things That
Are Normal
With Your
Microwave
Oven
Possible Cause
Control panel is asleep
A fuse in your home may
be blown or the circuit
breaker tripped
Power surge
Controls are not set properly
Plug not fully inserted into
Door is not closed
START was not pressed
The control has been locked
• Steam or vapor escaping from around
the door.
• Light reflection around door or outer case.
• Dimming oven light and change in the
blower sound at power levels other
than high.
• Moisture on the oven door and walls while
cooking. Wipe the moisture off with a paper
towel or soft cloth.
• Moisture between the oven door panels when
cooking certain foods. Moisture should
dissipate shortly after cooking is finished.
• Dull thumping sound while oven is operating.

Problem Solver

ge.com
What To Do
• This is normal. Press HOME or the
touchscreen to activate the control panel.
• Replace fuse or reset circuit breaker.
• Unplug the microwave oven, then plug it
back in.
• Check controls.
• Make sure the 3-prong plug on the oven is
fully wall outlet inserted into wall outlet.
• Open and close the door securely.
• Press START.
• Press and hold OFF for about 3 seconds to
unlock the control.
• TV/radio interference might be noticed
while using the microwave. Similar to
the interference caused by other small
appliances, it does not indicate a problem
with the microwave. Plug the microwave into
a different electrical circuit, move the radio
or TV as far away from the microwave as
possible, or check the position and signal
of the TV/radio antenna.
• The Active Vent door (on some models)
will open during operation, and remain
open while the microwave is running,
to keep the electronics cool. It is also
normal to hear a clicking noise as the
vent door opens and closes.
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