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11N Wireless Broadband Router User Guide
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Summary of Contents for Tenda W311R

  • Page 1 11N Wireless Broadband Router User Guide...
  • Page 2 Copyright of the whole product as integration, including its accessories and software, belongs to Shenzhen Tenda Technology Co., Ltd. Without the permission of Shenzhen Tenda Technology Co., Ltd, any individual or party is not allowed to copy, plagiarize, reproduce or translate it into other languages.
  • Page 3: Table Of Contents

    11N Wireless Broadband Router User Guide Contents CHAPTER 1 PRODUCT INTRODUCTION ...... 1 1.1 Product Features ......2 1.2 Package Contents ......3 1.3 LED Indicators and Port Description ..4 CHAPTER 2 PRODUCT INSTALLATION ......8 2.1 Hardware Installation ..... 8 2.2 Network Application Topology .....
  • Page 4 11N Wireless Broadband Router User Guide 6.7 Connection Status ......39 CHAPTER 7 DHCP SERVER..........41 7.1 DHCP Settings ......41 7.2 DHCP List and Binding ....42 CHAPTER 8 VIRTUAL SERVER........44 8.1 Port Range Forwarding ....44 8.2 DMZ Settings ......46 8.3 UPNP Settings ......
  • Page 5 11N Wireless Broadband Router User Guide 12.6 Reboot the Router ....... 65 12.7 Password Change ......65 12.8 Syslog ........66 12.9 Logout ........67 APPENDIX 1 GLOSSARY..........68 APPENDIX 2 FAQ ............... 71 APPENDIX 3 REGULATORY INFORMATION....75...
  • Page 6: Chapter 1 Product Introduction

    11N Wireless Broadband Router User Guide Chapter 1 Product Introduction Thank purchasing Tenda W311R/W311R+11N Wireless Broadband Router! W311R/W311R+ utilizes latest IEEE802.11n standard with its wireless transmitting distance over 6 times and transmitting rate over 3 times that of ordinary 802.11g products. It is backwards compatible with 802.11b/g standards and includes...
  • Page 7: Product Features

    11N Wireless Broadband Router User Guide 1.1 Product Features Includes router, wireless access point, four-port switch and firewall all in one “Setup Wizard” in the configuration CD enables you to configure the router and let it access to the Internet without entering the router’s management interface Complies with the latest IEEE802.11n standard and is downwards compatible with IEEE802.11 b/g...
  • Page 8: Package Contents

    Supports Firefox1.0, IE5.5 or higher Supports LAN access control to the Internet Supports SNTP Supports virtual server, DMZ host Supports WDS to extend wireless network Supports bandwidth control function Supports IP-MAC address binding (up to 32 entries) Detachable antenna(only for W311R+) 1.2 Package Contents...
  • Page 9: Led Indicators And Port Description

    One Power Adapter One Software CD One External Antenna(only for W311R+) If any of the listed items are missing or damaged, please contact the Tenda reseller for immediate replacement. 1.3 LED Indicators and Port Description Panel and LED indicators show:...
  • Page 10 11N Wireless Broadband Router User Guide SYS LED Flashes green to indicate the router is operating correctly. WPS LED Flashes to indicate the device is communicating with the client in WPS mode. WLAN LED Wireless signal indicator, flashes green to indicate the wireless function is enabled.
  • Page 11 11N Wireless Broadband Router User Guide Back panel port show Back panel port description (from L to R) POWER The jack is for power adapter connection. Please use the included standard power adapter. One 100Mbps Ethernet port that can be connected to Ethernet devices such as MODEM, Switch, Router, etc..
  • Page 12 11N Wireless Broadband Router User Guide Press and hold the WPS button for 1 second and the WPS feature will be enabled. The WPS LED will flash when communicating in this mode.
  • Page 13: Chapter 2 Product Installation

    11N Wireless Broadband Router User Guide Chapter 2 Product Installation 2.1 Hardware Installation Before you configure the Router, please follow the steps below to connect other devices. For better wireless performance, please place the device in the middle of the wireless coverage area. 1.
  • Page 14 11N Wireless Broadband Router User Guide 3. Please connect your broadband line provided by your ISP to the router’s WAN port. 4. Insert the included software CD into the CD drive of your computer. After software automatically initiates, double click the “Setup” icon and follow the instructions to complete the installation.
  • Page 15: Network Application Topology

    11N Wireless Broadband Router User Guide 2.2 Network Application Topology Usually, a wireless LAN network is positioned in an area where each access point is set up in a dedicated location to ensure optimum wireless coverage and consistent communication service. Generally speaking, it is in the center of the area to reduce “dead spots”.
  • Page 16: Chapter 3 How To Log In To The Router

    11N Wireless Broadband Router User Guide Chapter 3 How to Log in to the Router This chapter explains how to enter the router’s Web-based Utility. After you have finished wired connection to this router (refer to chapter 2 for connection method), the following steps will assist you in setting the network configurations for your computer.
  • Page 17 11N Wireless Broadband Router User Guide 3. Select “Internet Protocol (TCP/IP)” and click “Properties”. 4. Select “Obtain an IP address automatically” and “Obtain DNS server address automatically”. Click “OK” to save the configurations.
  • Page 18 11N Wireless Broadband Router User Guide Or select “Use the following IP address” and enter the IP address, Subnet mask, Default gateway as follows: IP Address: 192.168.0.XXX: (XXX is a number from 2~254) Subnet Mask: 255.255.255.0 Gateway: 192.168.0.1 DNS server: You should input the DNS server address provided by your ISP.
  • Page 19: Log In To The Router

    11N Wireless Broadband Router User Guide 3.2 Log in to the Router 1. To access the Router’s Web-based Utility, launch a web browser such as Internet Explorer or Firefox and enter http://192.168.0.1. Press “Enter”. Type “admin” both “User Name” “Password” fields. Click “OK”.
  • Page 20 11N Wireless Broadband Router User Guide 3. If you enter the correct user name and password, you will come to the router’s homepage interface as is shown below.
  • Page 21: Chapter 4 Quick Setup Guide

    11N Wireless Broadband Router User Guide Chapter 4 Quick Setup Guide This chapter mainly deals with how to access the Internet quickly. Click “Next” after you enter the router’s configuration interface and select the current access way provided by your ISP to finish the basic settings for Internet access. Please follow the steps below to complete the configuration.
  • Page 22 11N Wireless Broadband Router User Guide ADSL Virtual Dial-up (Via PPPoE) Enter the Account and Password provided by your ISP, and click “Next”. If you have forgotten or are not sure about them, please inquire your ISP. For example: Account: pppoe_user Password: 123456 Please input the parameters as the screen shows below.
  • Page 23 11N Wireless Broadband Router User Guide Dynamic IP (Via DHCP) If your connection mode is Dynamic IP, it means every time you access the Internet, you will get a different IP. You don’t need to enter the parameters information as the other two modes.
  • Page 24 11N Wireless Broadband Router User Guide Click “Next” to enter the next screen and click “Apply” to complete the setup wizard. The Router will record the settings you made. To activate the settings, it is recommended that you select “Reboot the Router” from “System Tool”...
  • Page 25 11N Wireless Broadband Router User Guide L2TP L2TP server: The IP address or domain name of the destination server and it is used to specify the destination address which needs L2TP connection. User name/Password: Used to validate identity when connecting to the L2TP server. Address Mode: Set the router’s IP address mode, you can select either “Dynamic”...
  • Page 26 11N Wireless Broadband Router User Guide All the above parameters are provided by ISP. PPTP For PPTP connection configuration, please refer to the L2TP connection method.
  • Page 27: Chapter 5 Advanced Settings

    11N Wireless Broadband Router User Guide Chapter 5 Advanced Settings 5.1 LAN Settings This section is to configure the basic TCP/IP parameters of LAN ports. MAC Address: The Router’s LAN MAC address, which is unchangeable. IP Address: The Router’s LAN IP address (not your PC’s address).The...
  • Page 28 11N Wireless Broadband Router User Guide Virtual Dial-up (PPPoE) Connection Mode: Show your current connection mode. Account: Enter the account provided by your ISP. Password: Enter the password provided by your ISP. MTU: Maximum Transmission Unit. It is the size of the largest data packet that can be sent over the network.
  • Page 29 11N Wireless Broadband Router User Guide Service Name: The connection name for current PPPOE, enter it if necessary,otherwise, leave it blank. AC Name: The service name, enter it if necessary, otherwise, leave it blank. Connect Automatically: Connect automatically to the Internet after rebooting the system or connection failure.
  • Page 30: Mac Address Clone

    11N Wireless Broadband Router User Guide If Static IP connection mode is chosen, you can modify the following parameters. IP Address: Enter the WAN IP address provided by your ISP. If you are not clear, please inquire your local ISP. Subnet Mask: Enter the WAN Subnet Mask provided by your ISP.
  • Page 31: Dns Settings

    11N Wireless Broadband Router User Guide Some ISPs may bind the MAC addresses of the users’ computers to let them access their network. This feature copies the MAC address of the bound computer to the WAN MAC address field of the Router. MAC Address: To set the router’s WAN MAC address.
  • Page 32 11N Wireless Broadband Router User Guide DNS Settings: Select to enable the DNS server. The Router’s DHCP server will answer the client’s request and distribute the DNS server address. Primary DNS Address: Enter the necessary address provided by your ISP. Secondary DNS Address: Enter the second DNS address if your ISP provides, which is optional.
  • Page 33: Chapter 6 Wlan Settings

    11N Wireless Broadband Router User Guide Chapter 6 WLAN Settings 6.1 Basic Settings Enable Wireless: Select to enable the Router’s wireless features; deselect to disable it and all functions related with wireless are disabled. Network Mode: Select one mode from the drop-down menu.
  • Page 34 11N Wireless Broadband Router User Guide Wireless-B and Wireless-G clients in your network. 11b/g/n mixed mode: Select it if you have Wireless-B, Wireless-G and Wireless-N clients in your network. SSID: SSID (Service Set Identifier) is the unique name of the wireless network. It must be entered but you can modify it.
  • Page 35: Wireless Security Settings

    11N Wireless Broadband Router User Guide 6.2 Wireless Security Settings This section is for wireless security settings. The three commonest encryption methods are introduced: Mixed WEP, WPA-personal, and WPA2-personal. 6.2.1 Mixed WEP WEP (Wired Equivalent Privacy) is an encryption method which encrypts the data wirelessly transferred between two devices to prevent unauthorized users from intercepting or invading the wireless network.
  • Page 36 11N Wireless Broadband Router User Guide ASCII characters. Illegal characters such as “/” is not allowed). Or 10/26 hex characters. Default Key: Select one key from the four preset keys as the current effective one. 6.2.2 WPA- Personal WPA is a standard and interoperable WLAN enhanced security solution which greatly strengthens...
  • Page 37 11N Wireless Broadband Router User Guide Standard]. Pass Phrase: Enter the pass phrase that consists of 8-63 ASCII characters. Key Renewal Interval Set the key’s renewal period, which tells the device how often it should change the dynamic encryption keys. 6.2.3 WPA2- Personal WPA2 (Wi-Fi Protected Access version 2) provides higher security than WEP (Wireless Equivalent Privacy)
  • Page 38: Advanced Settings

    11N Wireless Broadband Router User Guide Key Renewal Interval: Set the key’s renewal period, which tells the device how often it should change the dynamic encryption keys. 6.3 Advanced Settings This section is to configure the advanced wireless settings of the Router, including the Radio Preamble, 802.11g/n Rate, Fragmentation...
  • Page 39: Wps Settings

    11N Wireless Broadband Router User Guide Beacon Interval: Set the beacon interval for AP. Generally, the smaller the interval is, the faster wireless clients connect; the bigger it is, the higher efficiency wireless network data transmission will achieve. Default value is 100. Modification to this value is not recommended.
  • Page 40 11N Wireless Broadband Router User Guide WPS (Wi-Fi Protected Setting) makes it quick and easy to establish a secure connection between the wireless network clients and the router. The users only need to enter a PIN code or press WPS button on the back panel to configure it without manually selecting an encryption method or secret keys.
  • Page 41 11N Wireless Broadband Router User Guide means the WPS is enabled. During this time (flashing WPS LED), you can enable another device to implement the WPS/PBC negotiation between them. Two minutes later, the WPS indicator will be off, which means the WPS connection is completed. To add more clients, repeat the above steps.
  • Page 42: Wds Settings

    11N Wireless Broadband Router User Guide AP PIN (KEY): The PIN code used by default. Reset OOB: Press this button, the WPS client will be in an idle state, and the WPS indicator will turn off. AP will not respond to the WPS client’s connection request and will set the security mode as Open-None mode.
  • Page 43: Wireless Access Control

    11N Wireless Broadband Router User Guide wired networks are wirelessly connected. Repeater Mode: In this mode, you must add the MAC address of the connected device into the AP MAC address table either manually or by scanning to enlarge and extend the wireless radio coverage. Encrypt Type: Select one from WEP, TKIP, AES for security here.
  • Page 44: Connection Status

    11N Wireless Broadband Router User Guide MAC Address Filter: “Allow” indicates to permit the clients in the list to access the wireless network, “Block” indicates forbid the clients in the list to access the wireless network MAC Address Management: Input the MAC addresses of the wireless clients to implement the filter policy.
  • Page 45 11N Wireless Broadband Router User Guide MAC Address: Shows the MAC addresses of the hosts connected to the Router. Bandwidth: Shows current bandwidth of the connected hosts (wireless clients).
  • Page 46: Chapter 7 Dhcp Server

    11N Wireless Broadband Router User Guide Chapter 7 DHCP Server 7.1 DHCP Settings DHCP (Dynamic Host Control Protocol) is used to assign an IP address to the computers on the LAN/private network. When you enable the DHCP Server, the DHCP Server will allocate automatically an unused IP address from the IP address pool to the requesting computer in premise...
  • Page 47: Dhcp List And Binding

    11N Wireless Broadband Router User Guide For example: If the lease time is an hour, then DHCP server will reclaim the invalid IP address each hour. 7.2 DHCP List and Binding DHCP client list displays user computer’ IP address, MAC address, host name and other information which are assigned by the DHCP server.
  • Page 48 11N Wireless Broadband Router User Guide IP Address: Enter the IP address which needs static binding. MAC Address: Enter the MAC address of the computer you want to bind. Click “Add” to add the entry in the list. Host Name: It displays the name of the bound computer.
  • Page 49: Chapter 8 Virtual Server

    11N Wireless Broadband Router User Guide Chapter 8 Virtual Server 8.1 Port Range Forwarding Port range forwarding sets up public services on your network, such as web servers, ftp servers, e-mail servers, and other specialized Internet applications. When users send these types of access requests to your network via the Internet, the router will forward those requests to the LAN servers which are specified by IP addresses.
  • Page 50 11N Wireless Broadband Router User Guide which ranges the External ports used to set the server or Internet applications. IP Address: Enter the IP address of the PC which you want to set as the server. Protocol: Select the protocol (TCP/UDP/Both) for the application.
  • Page 51: Dmz Settings

    11N Wireless Broadband Router User Guide you must set the Web management port on Remote Web Management screen to be any value except 80 such as 8080. Otherwise, there will be a conflict to disable the virtual server. 8.2 DMZ Settings The DMZ Settings screen allows one local computer to be exposed to the Internet for use of a special-purpose service such as Internet gaming or videoconferencing.
  • Page 52: Upnp Settings

    11N Wireless Broadband Router User Guide intercommunication. NOTE: When the DMZ host is enabled, the firewall settings of the DMZ host will not function. 8.3 UPNP Settings It supports the latest Universal Plug and Play device drivers. This function goes into effect under Windows XP or Windows ME (NOTE: the system should integrate or have installed the Directx 9.0) or this function would go into effect if you have installed software that supports...
  • Page 53: Chapter 9 Traffic Control

    11N Wireless Broadband Router User Guide Chapter 9 Traffic Control 9.1 Traffic Control Traffic control is used to limit the communication traffic of LAN computers’ accessing the Internet. It can support limitation rules entries simultaneously control maximum of 254 PCs' traffic. In addition, IP address range configuration is supported.
  • Page 54 11N Wireless Broadband Router User Guide Uploading/Downloading: To specify the traffic heading way for the selected IP addresses: uploading or downloading. Bandwidth Range: The maximum and minimum uploading/downloading data traffic of the hosts in specified IP range. The unit is KByte/s. The uplink of uploading and downloading can not exceed the WAN port bandwidth limitation range.
  • Page 55: Chapter 10 Security Settings

    11N Wireless Broadband Router User Guide Chapter 10 Security Settings 10.1 Client Filter Settings To manage the online access of all computers in the network, you can enable client filter to control LAN computers’ access to some ports of the Internet。 Client Filter: Check to enable client filter.
  • Page 56: Url Filter Settings

    11N Wireless Broadband Router User Guide IP Start/End: Enter the starting/ending IP address. Port: Enter the controlled TCP/UDP protocol port. You can specify a port or port range. Protocol: Select one protocol (TCP/UDP/Both) from the drop-down menu. Times: Select the time range of client filter. Date: Select the day(s) to run the access policy.
  • Page 57 11N Wireless Broadband Router User Guide URL Filter: Check to enable URL filter. Access Policy: Select one number from the drop-down menu. Enable: To enable/disable the access policy (forbid the packets matched with the access policy to pass through the router). Policy Name: Enter a name for the access policy selected.
  • Page 58: Mac Address Filter

    11N Wireless Broadband Router User Guide For example: If you don’t want the computer at the IP address of 192.168.0.11 to visit the website containing the character strings of “sex” and “game”, you need to set the packet filtering list as the above diagram(Notice: different strings need to be separated by a comma.).
  • Page 59: Prevent Network Attack

    11N Wireless Broadband Router User Guide Enable: To enable/disable the access policy (forbid the packets matched with the access policy to pass through the router). Policy Name: Enter a name for the access policy selected. MAC Address: Enter the MAC address you want to run the access policy.
  • Page 60: Remote Web Management

    11N Wireless Broadband Router User Guide Prevent Network Attack: Check to enable. 10.5 Remote Web Management This section instructs how to allow the network administrator to manage the Router remotely. If you want to access the Router from outside of the local network, please select the “Enable”.
  • Page 61: Wan Ping

    11N Wireless Broadband Router User Guide WAN IP address: port (for example http : //220.135.211.56:8080) to implement remote login. 2. If your WAN IP address starts and ends with 0.0.0.0, it means all hosts in WAN can implement remote Web management. If you change the WAN IP address as 218.88.93.33-218.88.93.35, then only the computers at the IP addresses of 218.88.93.33, 218.88.93.34 and 218.88.93.35...
  • Page 62 11N Wireless Broadband Router User Guide Ignore Ping from WAN: Check to ignore the ping request and give no reply.
  • Page 63: Chapter 11 Routing Settings

    11N Wireless Broadband Router User Guide Chapter 11 Routing Settings 11.1 Routing Table The main duty for a router is to look for a best path for every data packet, and transfer this data packet to a destination station. So, it’s essential for the router to choose the best path, i.e.
  • Page 64: Chapter 12 System Tools

    11N Wireless Broadband Router User Guide Chapter 12 System Tools 12.1 Time Settings This section is to configure the router’s system time. You can set it manually or obtain the GMT time from the Internet. Time Zone: Select the time zone where you are operating the Router from the drop-down menu.
  • Page 65: Ddns

    11N Wireless Broadband Router User Guide (e.g. security settings) take effect. 12.2 DDNS DDNS (Dynamic Domain Name System) supported in this Router. It is used to assign a fixed host and domain name to a dynamic Internet IP address. Every time you access the Internet, the dynamic domain name software installed on your host will tell the ISP’S host server its dynamic IP address by sending messages.
  • Page 66: Backup/Restore Settings

    After mapping the port in the virtual server, and setting account information in DDNS server, you can then access the web page by entering http://tenda.3322.org in the address field. 12.3 Backup/Restore Settings On this screen, you can back up the router’s current...
  • Page 67 11N Wireless Broadband Router User Guide Backup Setting: Click the Backup button to back up the Router’s settings and select a path to save them. Click the “Save” button to save the configuration files. Restore Setting: Click the “Browse” button to select the backup files.
  • Page 68: Restore To Factory Default Settings

    11N Wireless Broadband Router User Guide Click the “Restore” button to restore previous settings. 12.4 Restore to Factory Default Settings This screen allows you to restore all settings to the factory default values.
  • Page 69: Upgrade Firmware

    12.5 Upgrade Firmware By upgrading the router’s firmware, you’ll get better firmware version and appreciated routing function. Before upgrading, download the Router’s firmware upgrade file from our website, www.tenda.cn. Browse: Click this button to select the upgrade file.
  • Page 70: Reboot The Router

    11N Wireless Broadband Router User Guide Upgrade: Click this button to start the upgrading process. After the upgrade is completed, the router will reboot automatically. 12.6 Reboot the Router Reboot the router to make the configuration effective. The router will cut its WAN connection automatically after rebooting.
  • Page 71: Syslog

    11N Wireless Broadband Router User Guide Old Password: Enter the old password. New Password: Enter a new password. Re-enter to Confirm: Re-enter to confirm the new password. NOTE: It is highly recommended that you change the initial user name and password to secure the router and your network.
  • Page 72: Logout

    11N Wireless Broadband Router User Guide Refresh: Click this button to update the log. Clear: Click this button to clear the current shown log. 12.9 Logout After you have finished configuring the settings, go to the logout screen and click “Yes” to logout from the Web-based Utility.
  • Page 73: Appendix 1 Glossary

    11N Wireless Broadband Router User Guide Appendix 1 Glossary Channel: An instance of medium use for the purpose of passing protocol data units (PDUs) that used simultaneously, in the same volume of space, with other instances of medium use(on other channels) by other instances of the same physical layer (PHY),with an acceptably low frame error ratio(FER) due to mutual interference.
  • Page 74 11N Wireless Broadband Router User Guide same. WEP uses a common KEY to encode the data. Therefore, all devices on a wireless network must use the same key and same type of encryption. There are 2 methods for entering the KEY; one is to enter a 16-bit HEX digit.
  • Page 75 11N Wireless Broadband Router User Guide the key is disclosed in one of the places, the key can no longer provide security. Besides, there’s severe security loophole about static WEP encryption. The WEP key can be decrypted after one person receives a specific amount of data via wireless intercepting.
  • Page 76: Appendix 2 Faq

    The instructions below may help you deal with the problems. If your problem is not in the list, please log into our website www.tenda.cn or send an E-mail to support@tenda.cn, and we will reply to you at the earliest time.
  • Page 77 11N Wireless Broadband Router User Guide restore to default settings. And then repeat the ping operation. If it still does not work, please contact us. 2. Forgot the login password and cannot enter the Web-based Utility. What can I do? Press the “RESET”...
  • Page 78 11N Wireless Broadband Router User Guide “Dynamic IP” connection type and click “Save” to activate it. 6.How to share my computer’s resource with other users in Internet? If you want Internet users to access the internal server via the router such as: e-mail server, Web, FTP. You can configure the “Virtual Server”.
  • Page 79 11N Wireless Broadband Router User Guide Server Protocol Service Port WEB Server FTP Server Telnet NetMeeting 1503、1720 File Send:6891-6900(TCP) TCP/UDP Messenger Voice:1863、6901(TCP) Voice:1863、5190(UDP) PPTP VPN 1723 Iphone5.0 22555 SMTP POP3...
  • Page 80: Appendix 3 Regulatory Information

    11N Wireless Broadband Router User Guide Appendix 3 Regulatory Information EU Declaration or Declaration of Conformity Hereby, SHENZHEN TENDA TECHNOLOGY CO.,LTD, declares that this Wireless Broadband Router is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.
  • Page 81 11N Wireless Broadband Router User Guide receiver. -Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. -Consult the dealer or an experienced radio/TV technician for help. To assure continued compliance, any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment.
  • Page 82 11N Wireless Broadband Router User Guide Caution! The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. Such modifications could void the user authority to operate the equipment.

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W311r+

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