Before You Call For Service - GE JES1451DN Owner's Manual

Before you call for service...

Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
Problem
Oven will not start
Control panel lighted, yet
oven will not start
"SENSOR ERROR"
appears on display
Possible Causes
A fuse in your home
may be blown or the
circuit breaker tripped.
Power surge.
Plug not fully inserted
into wall outlet.
Door not securely closed.
Door not securely closed.
START pad not pressed
after entering cooking
selection.
Another selection entered
already in oven and
CLEAR/OFF pad not
pressed to cancel it.
Cooking time not entered
after pressing TIME COOK.
CLEAR/OFF was pressed
accidentally.
Food weight not entered
after selecting Auto Defrost.
During Popcorn, Reheat,
Beverage, Potato or
Vegetable program,
the door was opened before
steam could be detected.
Steam was not detected
in maximum amount
of time.
What To Do
Replace fuse or reset
•
circuit breaker.
Unplug the microwave
•
oven, then plug it back in.
Make sure the 3-prong
•
plug on the oven is fully
inserted into wall outlet.
Open the door and close
•
securely.
• Open the door and close
securely.
• Press START.
Press CLEAR/OFF.
•
Make sure you have
•
entered cooking time
after pressing TIME COOK.
Reset cooking program
•
and press START.
Make sure you have
•
entered food weight
after selecting Auto Defrost.
Close the door, press
•
CLEAR/OFF and begin again.
Use Time Cook to heat
•
for more time.
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