Troubleshooting - Breville the Tea Maker BTM800 Manual

Troubleshooting

PROBLEM
Tea Maker will not
switch 'ON'
The Tea Maker will
not work
The LCD light has
gone out
I cannot select a
certain function
The LCD screen
displays 'RESET'
The LCD screen
displays 'ERROR'
I would like to
have the Tea
Maker's default
settings back
20
WHAT TO DO
• Check that the power plug is securely inserted into the outlet
• Insert the power plug into an independent outlet
• Insert the power plug into a different outlet
• Reset the circuit breaker if necessary
• For additional safety the Tea Maker is fitted with a thermal cut out.
In the event of severe overheating, the Tea Maker will automatically
shut down to prevent further damage. Should this occur, call Breville
Consumer Support.
• Check that the Glass Jug is securely positioned on the
Power Base.
• The Tea Maker goes into standby mode if not used for
3 minutes. When in standby mode, the LCD screen will
cease to illuminate.
• To re-activate the Tea Maker out of standby mode:
− Remove then replace the Glass Jug from the Power Base.
− Press any button on the Power Base except the HOT
WATER|Cancel or TEA|Cancel buttons. The LCD screen will
re-illuminate.
• Certain features cannot be selected or changed during the heating or
brewing cycle. The LCD screen may temporarily change, or a sound
alert may be heard, but no changes to the cycle will be made.
• The LCD screen will display a flashing 'RESET' when there is a
resettable electronic issue. Lift the Glass Jug off the Power Base then
put it back on. Alternatively, remove the plug from the wall outlet,
wait 5 seconds, then plug back in.
• Call Breville Consumer Support if the 'RESET' message continues.
• The LCD screen will display a flashing 'ERROR' when there is a non-
resettable issue with the appliance. Should this occur, call Breville
Consumer Support.
• Even when unplugged from the wall outlet, the Tea Maker will
remember the last setting used for each function.
• To restore the Tea Maker's default settings for each function,
simultaneously press and hold AUTO START and KEEP WARM
buttons for 2 seconds.