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Care & cleaning
Warning: Do not use harsh abrasives, chemical cleaners or solvents to clean
the exterior of your handheld garment steamer. Do not immerse the appliance or
power cord and plug in water or any other liquid.
Allow your handheld garment steamer to completely cool down and wipe the
press plate and exterior with a soft damp cloth. Wipe dry before storing.
After sales service and replacement parts
In the case the appliance does not operate but is under
warranty, return the product to the place it was purchased for
a replacement. Please be aware that a valid form of proof of
purchase will be required. For additional support, please contact
our Consumer Service Department at 0800 028 7154 or email:
BrevilleEurope@newellco.com.
Troubleshooting
For troubleshooting and FAQs visit www.breville.co.uk/faqs.
Problems
Possible Causes
There is no steam.
The appliance is not
plugged in, or not
switched on.
The appliance is pre-
heating.
The water level is too
low.
The steam pump has not
been primed.
You are using the
appliance for the first
time.
The water tank is not fully
in place.
Steam trigger cannot be
pressed.
There is noise emitting
The water level is too
from the appliance.
low and the pump is
pulling air.
The appliance is heating
up.
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VIN430_21EM2 (UK).indd 6-7
VIN430_21EM2 (UK).indd 6-7
Solutions
Check that your appliance
is correctly plugged in and
switched on.
Once the appliance is
plugged in and switched
on, wait approximatively 40
seconds for steam to be
available.
Unplug your appliance and
refill it.
Refer to the 'Priming
your handheld garment
steamer before use'
Electrical safety
section.
Refer to the 'Priming
If the plug is not suitable for the socket outlets in your home, it can be removed and
your handheld garment
replaced by a plug of the correct type.
steamer before use'
section.
If the fuse in a moulded plug needs to be
changed, the fuse cover must be refitted.
Ensure that the fill inlet
The appliance must not be used without
cover is closed and that the
the fuse cover fitted.
water tank snaps when put
If the plug fuse requires replacement, a
into place.
fuse of the same rating as that fitted by
Completely unfold the
the manufacturer must be used. In order
steam head until locked to
to prevent a hazard do not fit a fuse of a
allow the steam trigger to
lower or higher rating.
be pressed.
If the terminals in the plug are not marked
Unplug your appliance and
or if you are unsure about the installation
refill it.
of the plug please contact a qualified
electrician.
This is normal when the
Waste disposal
appliance is heating up.
Waste electrical products should not be disposed of with household waste. Please
recycle where facilities exist. E-mail us at BrevilleEurope@newellco.com for further
recycling and WEEE information.
Problems
Possible Causes
The appliance does not
The appliance is not
heat.
plugged in, or not
switched on.
Water tank leaks.
The water tank is not
fully in place or the fill
inlet cover is not closed
properly.
Water leaks from the
The appliance is in a
steam head.
tilted position.
The appliance is not
completely unfolded and
locked.
The steam button has
been pressed before
appliance has finished
pre-heating.
Steam rate decreases.
Calc build up.
The steam leaves stains
You are using water with
on the fabric or the
additives.
appliance spits.
The appliance has not
been cleaned enough
after the descaling
operation.
You are using other
liquids than white vinegar
to descale the product.
This appliance must be earthed.
Solutions
Check that your appliance
is correctly plugged in and
switched on.
Ensure that the fill inlet
cover is closed and that the
water tank snaps when put
into place.
Gently return to an upright
position.
Ensure the appliance is
completely unfolded and
locked.
Wait approximately 40
seconds for the appliance
to heat up. When the power
indicator switches on, the
appliance is ready to use.
Refer to the 'Descaling
instructions' section.
Never add any additive in
the water tank.
Refer to the 'Descaling
instructions' section.
Use only white vinegar
during descaling operation.
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10/7/2021 3:38:33 PM
10/7/2021 3:38:33 PM
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