Sony Walkman NWZ-B142 Operation Manual page 61

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Troubleshooting
Connection with the computer
Symptom
"CONNECTED USB"
does not appear when the
player is connected to the
computer.
Audio files cannot be
transferred to the player
from your computer.
Only a small number of
songs can be transferred to
the player.
The player becomes
unstable while it is
connected to the
computer.
Cause/Remedy
 The player's USB connector is not connected to a USB
connector on your computer properly.
 Disconnect the player, and then reconnect it.
 A USB hub is being used.
 Connect the player directly to a USB connector, as
connection via a USB hub may not work. However, a USB
hub that supplies power can be used.
 Another application is running on the computer.
 Disconnect the player, wait a few minutes, and reconnect it.
If the problem persists, disconnect the player, restart the
computer, and then reconnect the player.
 The USB connector on your computer may have a problem.
Connect the player's USB connector to another USB connector
on your computer.
 Transferring may be stopped due to influences such as static
electricity, etc.
 This happens to protect data information. Disconnect the
player, then reconnect it.
 The player's USB connector is not connected to a USB
connector on your computer properly. Make sure that "DATA
ACCESS" or "CONNECTED USB" appears on the display.
 Disconnect the player, and then reconnect it.
 There is not enough free space in the built-in flash memory.
 Delete unnecessary songs to increase free space.
 Abnormal file(s) exists on the player.
 Transfer your necessary files back to your computer and
format the player (  page 51).
 An audio file is damaged.
 Delete the audio file then transfer it again. When
transferring the audio file, close any other applications to
avoid file damage.
 There is not enough free space in the built-in flash memory.
 Delete unnecessary songs to increase free space.
 Non-audio data is stored in the built-in flash memory.
 Move non-audio files to the computer to increase free space.
 A USB hub is being used.
 Connect the player directly to a USB connector, as
connection via a USB hub may not work. However, a USB
hub that supplies power can be used.
Continued 