Troubleshooting
Operation (continued)
Symptom
The transferred songs
cannot be found.
There is no sound from
the right channel of the
headphones. Or the right
channel sound is heard
from both sides of the
headphones.
Playback has stopped
suddenly.
The player cannot format. The remaining battery power is low or insufficient.
The player does not work. There is not enough free space in the built-in flash memory.
Display
Symptom
The title of a song is not
displayed correctly.
Garbled characters are
displayed.
Cause/Remedy
The built-in flash memory of the player was formatted using
Windows Explorer.
Format the built-in flash memory using the "Format" menu
of the player ( page 51).
The player was disconnected from the computer while files
were being transferred.
Transfer usable files back to your computer and format the
built-in flash memory using the "Format" menu of the
player ( page 51).
The headphone jack is not fully inserted.
If the headphones are not connected correctly, sound will
not be output properly. Connect the headphones into the
jack until it clicks ( page 6).
The remaining battery power is insufficient.
Charge the battery power by connecting to the computer
( page 14).
Charge the battery power by connecting to the computer
( page 14).
Connect the player to the computer and delete any
unnecessary songs or files to increase free space on the
player.
Cause/Remedy
If unsupported characters are included in the title, the title will
be displayed without the unsupported characters.
Rename the title with appropriate characters on the
computer.
The wrong language is selected.
Select the correct language from "Language" ( page 16,
49), and then transfer data to the player again.
Continued