Epson Perfection V500 Photo Service Manual
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Epson Perfection V500 Photo Service Manual

Color image scanner
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Color Image Scanner
EPSON Perfection V500 Photo
SESC07002

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Summary of Contents for Epson Perfection V500 Photo

  • Page 1 Service Manual Color Image Scanner EPSON Perfection V500 Photo SESC07002...
  • Page 2 SEIKO EPSON CORPORATION. All effort have been made to ensure the accuracy of the contents of this manual. However, should any errors be detected, SEIKO EPSON would greatly appreciate being informed of them.
  • Page 3 REPAIRS ON EPSON PRODUCT SHOULD BE PERFORMED ONLY BY AN EPSON CERTIFIED REPAIR TECHNICIAN. MAKE CERTAIN THAT THE SOURCE VOLTAGES IS THE SAME AS THE RATED VOLTAGE, LISTED ON THE SERIAL NUMBER/RATING PLATE. IF THE EPSON PRODUCT HAS A PRIMARY AC RATING DIFFERENT FROM AVAILABLE POWER SOURCE, DO NOT CONNECT IT TO THE POWER SOURCE.
  • Page 4 Provides Epson-approved methods for adjustment. CHAPTER 6.MAINTENANCE Provides preventive maintenance procedures and the lists of Epson- May indicate an operating or maintenance procedure, practice or approved lubricants and adhesives required for servicing the product. C H E C K condition that is necessary to accomplish a task efficiently.
  • Page 5 Revision Status Revision Date of Issue Description August 3, 2007 First release...

  • Page 6: Table Of Contents

    EPSON Perfection V500 Photo Revision A Contents Chapter 1 PRODUCT DESCRIPTION Chapter 4 DISASSEMBLY / ASSEMBLY 1.1 Features........................9 4.1 Overview ......................29 4.1.1 Precautions....................29 1.2 Specifications ...................... 10 4.1.2 Recommended Tools .................. 29 1.3 Operating Specifications ..................12 4.1.3 Recommended Screws................
  • Page 7 EPSON Perfection V500 Photo Revision A Chapter 6 MAINTENANCE 6.1 Overview ......................55 6.1.1 Cleaning ...................... 55 6.1.2 Lubrication....................55 Chapter 7 APPENDIX 7.1 Connectors......................59 7.1.1 Connector Reference Table ................ 59 7.1.2 Connector Configuration ................59 7.2 Exploded Diagram / Parts List ................60...

  • Page 8: Chapter 1 Product Description

    C H A P T E R PRODUCT DESCRIPTION...

  • Page 9: Features

    Supports up to 21,000 x 30,000 pixels of scanning size (only for • reflective document) The main features of the EPSON Perfection V500 Photo are as follows. Lid-type TPU (equipped as standard) High Quality Built-in 2.7" x 9.3" transparency unit (TPU) enables to scan the following films...

  • Page 10: Specifications

    EPSON Perfection V500 Photo Revision A 1.2 Specifications Table 1-2. Electrical Specifications Main Unit Rated voltage 24 VDC BASIC SPECIFICATIONS Input voltage range 24 to 26.4 VDC Table 1-1. Basic Specifications Rated current 1.3 A Scanner type Flatbed, color Power consumption...
  • Page 11 EPSON Perfection V500 Photo Revision A EMC AND SAFETY STANDARDS COMPLIANCE ENVIRONMENTAL Table 1-3. Environmental Conditions Scanner 100 V • FCC Part 15 Subpart B Class B (USA) • CAN/CSA-CEI/IEC CISPR 22 (Canada) Scanner unit ADF (Option) • CNS13438 Class B, CNS14336 (Taiwan) 50 to 95 °F (10 to 35 °C)

  • Page 12: Operating Specifications

    EPSON Perfection V500 Photo Revision A 1.3 Operating Specifications 1.4 Interface Operating System Compatibility The interfaces of this scanner are shown below. Interface Operating System USB 1.1 I/F • Microsoft Windows Vista • Microsoft Windows XP Home/Professional/Professional x64 • Microsoft Windows 2000 Professional •...

  • Page 13: Exterior Specifications

    EPSON Perfection V500 Photo Revision A 1.5 Exterior Specifications 1.5.1 Explanation of Switches Start Button Starts the EPSON Smart Panel. Copy Button Prints photos and makes prints from films. Scan to E-mail Button Power Switch Sends the scanned image by an e-mail.

  • Page 14: Dimensions

    Dimensions and Weight Dimensions 272 x 475 x 113mm (W x D x H) Weight Approx. 4.0 kg (without AC adaptor) 4.113 kg (with AC adaptor) Unit: mm Figure 1-3. External Dimensions of Perfection V500 Photo PRODUCT DESCRIPTION Exterior Specifications...

  • Page 15: Maximum Document Size And Placement

    EPSON Perfection V500 Photo Revision A 1.5.4 Maximum Document Size and Placement TRANSPARENT DOCUMENT REFLECTIVE DOCUMENT Size : 2.7 in (68.58 mm) W x 9.33 in (236.9 mm) H Size : 8.5 in (216 mm) W x 11.7 in (297 mm) H 67.56 mm...

  • Page 16: Control Codes

    EPSON Perfection V500 Photo Revision A 1.6 Control Codes Category Command Name Code Control Normal response The following table is the list of control codes by the scanner. Abnormal response NACK Scanning stop Category Command Name Code Header Execution command...

  • Page 17: Error-Time Processing

    EPSON Perfection V500 Photo Revision A 1.7 Error-Time Processing Table 1-4. Error Definition and Remedy List Category LED Indication Cause Scanner response Recovery Command error None An invalid command or invalid command • The scanner (interpreter) ignores the The error condition is cleared when the scanner parameter was detected.
  • Page 18 C H A P T E R OPERATING PRINCIPLES...

  • Page 19: Engine Operation Outline

    EPSON Perfection V500 Photo Revision A 2.1 Engine Operation Outline CCD Sensor Board Forms an alternative 12-lines color CCD (R, G, B independent) and its control and drive circuits. LED Board White LED is used as a light source. This section explains the functions and operating principles of the Perfection V500 Photo Engine.

  • Page 20: Carriage Moving Mechanism Operation

    EPSON Perfection V500 Photo Revision A 2.1.2 Carriage Moving Mechanism Operation The Carriage Unit slides along the guide rail in the sub scanning direction. To perform this sliding operation, the CR (Carriage) Motor transmits its drive power to the Timing The image data of a document are scanned in the combination of the main scanning Belt, which is fixed to the Carriage Unit, via the Drive Pulley and Deceleration Gear.

  • Page 21: Tpu Carriage Unit Outline

    EPSON Perfection V500 Photo Revision A 2.1.3 TPU Carriage Unit Outline 2.1.4 TPU Carriage Drive Mechanism Operation The TPU Carriage Unit consists of the LM-B Board and SUB-C Board. (Refer to The TPU Carriage Unit slides along the guide shaft in the secondary scanning direction Fugure 2-5.)

  • Page 22: Digital Ice Function Operation

    EPSON Perfection V500 Photo Revision A 2.2 Digital ICE Function Operation Digital ICE for Film Process Sequence Read the visible light position. Two holes in the upper housing are scanned with This scanner features Digital ICE for Film, an image correction process that uses a visible light in order to register the home position of image being scanned.

  • Page 23: Operation Principle Of Electric Circuit

    EPSON Perfection V500 Photo Revision A 2.3 Operation Principle of Electric Circuit Power supply The scanner is powered with 24 VDC voltage from the AC adapter. The following electric circuits are used in the scanner. AC adapter rated voltage Main Board Rated output DC24V 1.3A...
  • Page 24 C H A P T E R TROUBLESHOOTING...

  • Page 25: Overview

    EPSON Perfection V500 Photo Revision A 3.1 Overview 3.2 Troubleshooting This chapter explains the remedies for errors detected by the scanner’s self-diagnostic This section provides troubleshooting procedures based on observed faults. Refer to function, and provides a troubleshooting guide based on observed problems.
  • Page 26 EPSON Perfection V500 Photo Revision A Table 3-5. The Main Unit does not perform initialization operation. Table 3-8. The LED does not light. Step Possible Cause Corrective Action Step Possible Cause Corrective Action There are some connectors that are not Connect them correctly.
  • Page 27 EPSON Perfection V500 Photo Revision A Table 3-10. The TPU Carriage Unit does not operate. Step Possible Cause Corrective Action The TPU Unit Cable is not connected to the Connect the TPU Cable to the main unit. main unit. The TPU Carriage Lock has not been Release the TPU Carriage Lock.
  • Page 28 C H A P T E R DISASSEMBLY / ASSEMBLY...

  • Page 29: Overview

    W A R N I N G disconnect the Power Cable and Interface Cable. When you The following table indicates the screws used in the EPSON Perfection V500 Photo have to work with power on for voltage measurement, etc., use Scanner.

  • Page 30: Disassembly Procedure

    EPSON Perfection V500 Photo Revision A 4.2 Disassembly Procedure This section illustrates how to remove the main components of this product. Unless otherwise specified, the reassembly procedure is the reverse of the disassembly procedure. For additional assembly illustrations, refer to the exploded diagrams in the Appendix.

  • Page 31: Removing The Tpu Unit

    EPSON Perfection V500 Photo Revision A 4.2.1 Removing the TPU Unit Open the TPU Unit. Hold both ends of the TPU Unit and then lift and remove it. Disconnect the TPU Unit cable from the Main Unit. Main TPU Unit TPU Unit Cable Figure 4-2.

  • Page 32: Removing The Upper Housing

    EPSON Perfection V500 Photo Revision A 4.2.2 Removing the Upper Housing Remove the TPU Unit. See Section 4.2.1 on page 31. Remove the four C.B.P. M3 x 12 screws that secure the Upper Housing to remove Upper Housing C.B.P. 3 x 12 (7±1 kgf.cm)

  • Page 33: Removing The Carriage Unit

    EPSON Perfection V500 Photo Revision A 4.2.3 Removing the Carriage Unit Disconnect the Carriage FFC from the Main Board. See Section 4.2.5 Step 5 - Step 9 Remove the two-sided tape that secure the Carriage FFC to the Upper Housing.
  • Page 34 EPSON Perfection V500 Photo Revision A Move the A part on the Driven Pulley Holder Assy. in the direction of the arrow 10. Push up the B part of the Lock Plate attached on the rear of the Carriage Unit to and remove the CR Timing Belt from the Driven Pulley.

  • Page 35: Removing The Panel Board

    EPSON Perfection V500 Photo Revision A 4.2.4 Removing the Panel Board When reinstalling the Panel Board, pay attention to the followings. Put the shaft spring into the Carriage shaft hole with the convex Remove the Carriage Unit. See Section 4.2.3 on page 33.

  • Page 36: Removing The Main Board

    EPSON Perfection V500 Photo Revision A 4.2.5 Removing the Main Board Disengage the tab of the Main Board Cover with a flat-blade screwdriver or a similar tool, and lift the front side of the Main Board Cover. Release the Carriage Lock.
  • Page 37 EPSON Perfection V500 Photo Revision A Remove the four C.B.P. M3 x 8 screws that secure the Main Board. When reinstalling the Main Board Cover, match the two tabs and two interfaces with the holes of the Main Board Cover as Disconnect the all connectors on the Main Board and remove the Main Board.

  • Page 38: Removing The Power Switch

    EPSON Perfection V500 Photo Revision A 4.2.6 Removing the Power Switch Push the Power Switch toward the outside while releasing the two tabs, and remove the Power Switch by pushing it out through the hole on the Lower Move the Carriage Unit to the front of the main unit.

  • Page 39: Removing The Panel Ffc

    EPSON Perfection V500 Photo Revision A 4.2.7 Removing the Panel FFC When installing the Panel FFC, attach the Ferrite Core as shown in the figure below. Move the Carriage Unit to the front of the main unit. See Section 4.2.3 Step 1 - Step 3 Disconnect the Panel FFC from the Main Board.

  • Page 40: Removing The Driven Pulley, Driven Pulley Spring, And The Driven Pulley

    EPSON Perfection V500 Photo Revision A 4.2.8 Removing the Driven Pulley, Driven Pulley Spring, Remove the Driven Pulley Spring from the Driven Pulley Holder Assy. and the Driven Pulley Holder Assy. Remove the washer and remove the Driven Pulley from the shaft of the Driven Pulley Holder Assy.

  • Page 41: Removing The Cr Motor Unit, Motor Timing Belt, And The Cr Timing Belt

    EPSON Perfection V500 Photo Revision A 4.2.9 Removing the CR Motor Unit, Motor Timing Belt, When install the ground plate, put the guide pin of the Lower and the CR Timing Belt Housing into the hole of the ground plate.
  • Page 42 EPSON Perfection V500 Photo Revision A Remove the torsion spring and the C.B. M3 x 3 screw that secure the Tensioner, and remove the Pulley. When installing the Tensioner, make sure to perform the Tensioner A D J U S T M E N T R E Q U I R E D Adjustment.

  • Page 43: Removing Tpu Lower Housing

    EPSON Perfection V500 Photo Revision A 4.2.10 Removing TPU Lower Housing Remove the six C.B.P. M3 x 12 screws and the two C.B.P. M3 x 8 screws that secure the TPU Lower Housing. Remove the TPU Unit. See Section 4.2.1 on page 31.

  • Page 44: Removing The Sensor Board

    EPSON Perfection V500 Photo Revision A 4.2.11 Removing the Sensor Board 4.2.12 Removing the Hinge Assy. Remove the TPU Lower Housing. See Section 4.2.10 on page 43. Remove the TPU Lower Housing. See Section 4.2.10 on page 43. Remove the C.B.P. M3 x 8 screw that secures the Sensor Board.

  • Page 45: Removing The Tpu Unit Cable

    EPSON Perfection V500 Photo Revision A 4.2.13 Removing the TPU Unit Cable When installing the TPU Unit Cable, put the cable and the Remove the TPU Lower Housing. See Section 4.2.10 on page 43. cable tie into the notches as shown in Figure 4-33.

  • Page 46: Removing The Drv Board

    EPSON Perfection V500 Photo Revision A 4.2.14 Removing the DRV Board 4.2.15 Removing the TPU Carriage Unit Remove the TPU Lower Housing. See Section 4.2.10 on page 43. Remove the TPU Lower Housing. See Section 4.2.13 on page 45. Remove the two C.B.P. M3 x 8 screws that secure the DRV Board Cover and...
  • Page 47 EPSON Perfection V500 Photo Revision A Disconnect CN3 connector from the DRV Board When performing the next step, be careful not to lose the flat C A U T I O N washer that secures the Driven Pulley. Remove the FFC peeling off the two-sided tape, and remove the TPU Carriage Unit.

  • Page 48: Removing The Sub-C Board, Lm-B Board

    EPSON Perfection V500 Photo Revision A 4.2.16 Removing the SUB-C Board, LM-B Board Remove the two C.B.P. M3 x 6 screws that secure the TPU Carriage Cover. Remove the TPU Carriage Unit. See Section 4.2.15 on page 46. C.B.P. 3 x 6 (7±1kgf.cm)
  • Page 49 EPSON Perfection V500 Photo Revision A When installing the LM-B Board and the SUB-C Board, align Route the SUB-C Board Cable/FFC through the ribs on the the ribs shown in the figure below with the edges of the boards, TPU Carriage Unit as shown in Figure 4-40.

  • Page 50: Removing The Tpu Cr Motor

    EPSON Perfection V500 Photo Revision A 4.2.17 Removing the TPU CR Motor Remove the three C.P.F.P. M3 x 8 screws that secure the TPU CR Motor Unit and remove it. When performing the procedure given below, be careful not to lose...
  • Page 51 EPSON Perfection V500 Photo Revision A When performing the next step, be careful not to lose the flat Route the TPU CR Motor Cables over the Sensor Board Cables C A U T I O N washer that secures the Driven Pulley and Idle Pulley.

  • Page 52: Chapter 5 Adjustment

    C H A P T E R ADJUSTMENT...

  • Page 53: Overview

    EPSON Perfection V500 Photo Revision A 5.1 Overview 5.1.2 Adjustment method 5.1.2.1 Motor Timing Belt tension adjustment This section explains the adjustment required when this product is disassembled. When installing the tensioner, match it with the three guide C A U T I O N 5.1.1 Adjustment item...

  • Page 54: Chapter 6 Maintenance

    C H A P T E R MAINTENANCE...

  • Page 55: Overview

    EPSON Perfection V500 Photo Revision A 6.1 Overview 6.1.2 Lubrication Lubrication is required when any part of the Carriage Unit of the scanner has been This chapter explains the maintenance work necessary to keep this product in the best replaced or the Carriage moves with noticeably large operation noise. The specified condition and to prevent problems.
  • Page 56 EPSON Perfection V500 Photo Revision A [Lubrication Point] [Lubrication Point] Applying Point Pulley shaft of the CR Motor Concave portion of the Carriage Unit Lock Applying Point [Lubrication Type] G-26 [Lubrication Type] G-26 [Lubrication Amount] Adequate dose [Lubrication Amount] Adequate dose...
  • Page 57 EPSON Perfection V500 Photo Revision A [Lubrication Point] [Lubrication Point] Carriage guide rail on the TPU Shaft of the TPU Driven Pulley Applying Point Lower Housing Applying Point [Lubrication Type] [Lubrication Type] G-26 G-26 [Lubrication Amount] Adequate dose [Lubrication Amount]...

  • Page 58: Chapter 7 Appendix

    C H A P T E R APPENDIX...

  • Page 59: Connectors

    EPSON Perfection V500 Photo Revision A 7.1 Connectors 7.1.2 Connector Configuration The following table indicates the connector signal wiring on the electrical circuit boards of this product. SUB-C Board 7.1.1 Connector Reference Table SUB Board LM-B Board Board Connector Description...

  • Page 60: Exploded Diagram / Parts List

    EPSON Perfection V500 Photo Revision A 7.2 Exploded Diagram / Parts List This manual does not provide exploded diagrams or parts list. For the information, see SPI (Service Parts Information). APPENDIX Exploded Diagram / Parts List...

  • Page 61: Circuit Diagrams

    EPSON Perfection V500 Photo Revision A 7.3 Circuit Diagrams The control electrical circuit diagrams of this product are shown on the following pages. Main Board Panel Board DRV Board Image Sensor Board SUB Board SUB-C Board LM Board LM-B Board...
  • Page 62 Model : GT-X770,Perfection V500 Photo Board : Main Board Rev. : E Sheet : 1/1...
  • Page 63 Model : GT-X770,Perfection V500 Photo Board : Panel Board Rev. : A Sheet : 1/1...
  • Page 64 Model : GT-X770,Perfection V500 Photo Board : DRV Board Rev. : B Sheet : 1/1...
  • Page 65 Model : GT-X770,Perfection V500 Photo Board : ISN Board Rev. : E Sheet : 1/1...
  • Page 66 Model : GT-X770, Perfection V500 Photo Board : SUB Board Rev. Sheet : 1/1...
  • Page 67 Model : GT-X770, Perfection V500 Photo Board : SUB-C Board Rev. Sheet : 1/1...
  • Page 68 Model : GT-X770,Perfection V500 Photo Board : LM Board Rev. : B Sheet : 1/1...
  • Page 69 Model : GT-X770,Perfection V500 Photo Board : LM-B Board Rev. : B Sheet : 1/1...

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