Troubleshooting Printer Hardware - Canon PIXMA Pro9000 Series Quick Start Manual

Troubleshooting
Problem Possible Cause
Printed Surface is Media is curled
Scratched/Back of
Paper is Smudged

Troubleshooting Printer Hardware

Problem Possible Cause
Printer Does Not Ink tank is empty
Start or Printer
Stops During
Print Jobs
Ink tank is not
installed in the
correct position
68
If the paper is curled, it may become marked or not feed properly. Use paper
after correcting paper curl as follows.
1. Place the paper on a flat surface with the print side
with plain regular paper to avoid damaging the surface.
2. Roll up the paper in the opposite direction as shown in the figure below.
(1)
3. Check the printing paper if paper curl is corrected within approximately 2
to 5 mm / 0.08 to 0.2 inches
It is recommended to print the curl-corrected paper one sheet at a time.
If the ink lamp is flashing fast, ink is empty. Replace the ink tank and close the Top
Cover. If printing is not finished yet, just press the RESUME/CANCEL button on the
printer to continue printing in the "no ink" state. Replace the ink tank as soon as
possible after printing finishes.
Continuing to print in the "no ink" state may cause damage to the printer. See
"Replacing an Ink Tank" on page 36.
If multiple ink lamps are flashing, check how fast they flash. Fast
flashing (at about one second interval) indicates the ink is empty.
Slow flashing (at about three second interval) indicates ink is low. For
details on different flashing speeds, see
Information" on page 37.
If an ink lamp is flashing even though ink remains in that ink tank, it is inserted in
the wrong position. Make sure that the correct ink tank color is inserted in each
position.
See "Replacing an Ink Tank"
Try This
*1
*2
.
Try This
"Getting the Ink Level
on page 36.
*1
face up, then cover it
(2)
*1
*2