Cannot Connect To Pc Properly - Canon PIXMA Pro9000 Series Quick Start Manual

Troubleshooting

Cannot Connect to PC Properly

Problem Possible Cause
Printing Speed Is Your environment is
Slow / USB 2.0 not fully compatible
Hi-Speed with USB 2.0.
Connection Does
Not Work
Your environment is
not fully compatible
When you with USB 2.0.
connect to a
computer
running Windows
XP, the screen
shows the
warning message
"Hi-speed USB
device plugged
into non-hi-speed
USB hub" or
"This device can
perform faster"
64
If your environment is not fully compatible with USB 2.0, the printer will operate at
a lower speed provided under USB 1.1.
Check the following to ensure that your PC environment supports USB 2.0 Hi-
Speed connection.
The USB port on your PC supports USB 2.0 Hi-Speed connection.
Both the USB cable and USB hub support USB 2.0 Hi-Speed connection.
Be sure to use a certified USB 2.0 Hi-Speed cable. You are recommended to use
the cable no longer than 3 meters.
Your PC supports the USB 2.0 Hi-Speed connection.
Obtain the latest version of the OS update program and install it on your PC.
The USB 2.0 Hi-Speed driver operates properly.
Obtain the latest version of the USB 2.0 Hi-Speed driver and install it on your
PC.
For details on checking the above, contact the maker of your
computer, USB cable, or USB hub.
See "Printing Speed Is Slow / USB 2.0 Hi-Speed Connection Does Not Work"
page 64.
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