Troubleshooting; Common Problems & Solutions - BenQ PB2220/ PB2120 User Manual

BenQ PB2220/ PB2120 User's Guide

TROUBLESHOOTING

Common Problems & Solutions
PROBLEMS
NO POWER
NO PICTURE
TRAPEZOID
IMAGE ON
THE SCREEN
POOR COLOR
BLURRED
IMAGE
REMOTE
CONTROL
DOES NOT
WORK
24 Troubleshooting
• Plug the power cord into the AC inlet.
• Plug the power cord into the power inlet.
• Wait two minutes after the projector is turned off before turning
the projector back on.
• Check for the proper input source.
• Ensure all cables are connected properly.
• Adjust the brightness and contrast.
• Remove the lens cap.
• Reposition the unit to improve its angle on the screen.
• Use the Keystone correction key on the control panel of the
projector or the remote control unit.
• Select the correct video system.
• Adjust brightness, contrast, or saturation.
• Press Auto on the control panel of the projector or the remote
control unit to get better picture quality.
• Adjust the focus.
• Reposition the unit to improve its projection angle.
• Ensure the distance between the unit and screen is within the
adjustment range of the lens.
• Replace the batteries with new ones.
• Make sure there is no obstacle between the remote control and
the unit.
• Stand within 6 meters (19.5 feet) of the projector.
• Make sure nothing blocking the front and rear receivers.
TRY THESE SOLUTIONS