Page 2: Table Of Contents
Inside the Printer Operation Panel Printing on Paper and Other Media Media Sizes You Can Use with the Printer Media Types You Can Use with the Printer Media Types You Cannot Use with the Printer Loading Paper and Other Media...
Page 3 Using the BJ Cartridges BJ Cartridges You Can Use with the Printer Notes on Handling BJ Cartridges Printing Photographs Tips on Printing Photographic Images Printing Photographic Images About Photo Optimizer Using the Scanner Scanner Driver Basics Before Using the Scanner...
Page 4: Troubleshooting
Cleaning the Printer Cleaning the Paper Feed Rollers Transporting the Printer Troubleshooting Printout is Unsatisfactory Printer Does Not Start or Stops in Mid-job Paper Jams or Does Not Feed The POWER Lamp Flashes Orange An Error Message Appears Scanner Problems Other Problems Speciﬁcations...
Page 5: Introduction
Introduction Thank you for purchasing the BJC-6200 Bubble Jet Printer. This Reference Guide provides complete descriptions of the features and functions of the printer. To maximise the life of your printer, familiarise yourself fully with its functions and how to use it.
Page 6: How To Use This Manual
How to Use This Manual To view this Reference Guide, we recommend that you use Acrobat Reader 3.0 or higher. The screens dis- played by Acrobat Reader 3.0 are slightly different. Use this button when you wish to enlarge the instruction screen of the Reference Guide.
Page 7 Displays a table of contents for the Reference Guide. Click the desired item to jump to the topic. Click the "+" symbol when you wish to see detailed head- ings for each chapter. Click the "–" symbol when you wish to return to the original display.
Page 8: Parts And Functions Of The Printer
Parts and Functions of the Printer Front View Rear View Inside the Printer Operation Panel Parts and Functions of the Printer...
Page 9: Front View
Paper Guide Ensures that the sheets from the stack in the auto sheet feeder feed straight into the printer. Always align this guide with the left edge of the paper. Paper Rest Raise to support the paper, especially a larger paper size.
Page 10: Rear View
Provides a connection point for connecting a parallel interface cable to the printer. Printer Cable Connector (USB Interface) Provides a connection point for connecting a USB interface cable to the printer. Power Connector Provides a connection point for connecting the power cord to the AC power outlet.
Page 11: Inside The Printer
• The left slot holds the Black BJ Cartridge, Photo BJ Cartridge or Scanner Cartridge. • The right slot holds the Color BJ Cartridge. Cartridge Lock Lever Locks the BJ Cartridges onto the cartridge holder. Parts and Functions of the Printer...
Page 12: Operation Panel
Off: On (green): Flashing (green): Flashing (orange): Flashing (orange and green): Service error. Contact a Canon service facility. Press and hold the RESUME button for the required number of ﬂashes and Note release to perform these special tasks: One ﬂash: Two ﬂashes:...
Page 13: Printing On Paper And Other Media
Media Sizes You Can Use with the Printer Media Types You Can Use with the Printer Media Types You Cannot Use with the Printer Loading Paper and Other Media Printing Area Using Plain Paper or High Resolu- tion Paper Using Envelopes...
Page 14: Media Sizes You Can Use With The Printer
Media Sizes You Can Use with the Printer The following table lists the standard paper sizes that can be used with the printer. Paper Letter Legal Envelope (European DL) Envelope (US Com. #10) Glossy Photo Cards You can also use custom paper sizes within the following ranges.
Page 15: Media Types You Can Use With The Printer
Media Types You Can Use with the Printer Plain paper and special Canon media are recommended for use with the printer. Specify the media name and size when you purchase Canon special media. Refer to the instructions provided with special media for details about handling and printing.
Page 16 Canon Special Media Canon offers a range of special paper and ﬁlms for the reproduction of superb images in vibrant colours. For best results when printing photographs, use the Photo BJ Cartridge. • High Resolution Paper HR-101/101N Provides more vivid colours than plain paper.
Page 17 These can be used to prepare materials for use with an overhead projec- tor. To avoid paper jams and other problems, never use transparencies intended for use with other Canon BJ printers (e.g., CF-101), laser beam printers or photocopiers. Using Transparencies or Back Print Film •...
Page 18 This is a media for creating iron-on prints for T-shirts. You can make an original T-shirt simply by printing your favourite photograph or illustration onto this media. The original image is reversed horizontally (mirrored) when printed. Using T-Shirt Transfers Media Types You Can Use with the Printer Printing on Paper and Other Media...
Page 19: Media Types You Cannot Use With The Printer
Media Types You Cannot Use with the Printer To avoid poor print quality and possible damage to the printer, never use the types of media listed below. • Folded paper • Curled paper • Creased or crumpled paper • Damp or wet paper •...
Page 20: Loading Paper And Other Media
Loading Paper and Other Media Landscape and Portrait There are two methods of orientation you can use to load the printer, depending on the type of media you intend to load. • When the short edge of the paper is fed into the auto sheet feeder, this is called Portrait orientation.
Page 21: Print Side
Print Side The following media must be printed on the correct side. • Envelope • High resolution paper • Back print ﬁlm • Glossy photo paper • High gloss photo ﬁlm • Glossy photo card • T-shirt transfers Must be printed on the address side. Must be printed on the whiter side.
Page 22: Number Of Sheets That Can Be Loaded
Number of sheets that can be loaded The type of paper feed and the number of sheets that can be loaded vary according to the type of media. Make sure that the paper stack is not higher than the load limit mark on the auto sheet feeder and set the paper thickness lever Up or Down as listed below.
Page 23: Printing Area
Printing Area To ensure the best print quality, the printer allows a margin along each edge of the media. (The printing area varies according to the media size.) Note that the term "printing area" represents both the recommended area for the optimum print quality and the entire area where the printer can technically print.
Page 24 A5 (vertical), A5 (horizontal), B5, A4 Printable Area (width 3.0mm 5.0mm Note *: Printing in this area can adversely affect the print quality or the paper feed precision. height) Size (mm) 141.2mm 175.2mm 203.2mm 32.0mm 23.0mm 3.4mm 3.4mm Recommended printing area Printable area where it is possible to print.* 202.0mm 249.0mm...
Page 25 Letter, Legal Printable Area (width Letter 203.2mm Legal 203.2mm 3.0mm 5.0mm Note * Printing in this area could adversely affect the print quality or the paper feed precision. height) Size (mm) 271.4mm 347.6mm 32.0mm 23.0mm 6.4mm 6.3mm Recommended printing area Printable area where it is possible to print.* Printing Area Printing on Paper and Other Media...
Page 26: Glossy Photo Cards
Glossy Photo Cards Printable Area (width Glossy Photo Cards 28.0mm 28.0mm 5.1mm Recommended printing area (Printable and recomended printing areas are identical.) height) Size (mm) 109.4mm 159.9mm 5.1mm Printing on Paper and Other Media Printing Area...
Page 27 Envelope Printable Area (width European DL US Com. #10 3.0mm 6.4mm Com #10 height) Size (mm) 203.2mm 102.0mm 203.2mm x 96.7mm 10.4mm 31.7mm Recommended printing area (Printable and recommended printing areas are identical.) Printing on Paper and Other Media Printing Area...
Page 28: Banner Paper
Banner Paper Printable Area (width Banner Paper 203.2mm 18.5mm 3.0mm 3.4mm 3.4mm Min. 2 sheets Recommended printing area Printable area where it is possible to print.* Note * Printing in this area could adversely affect the print quality or the paper feed precision.
Page 29: Using Plain Paper Or High Resolution Paper
Using Plain Paper or High Resolution Paper Make sure that the printer is switched on and the paper thickness lever set to the Up position. Raise the paper rest Printing on Paper and Other Media...
Page 30 Fan the stack to remove static cling and align the edges of the stack by tap- ping them on a ﬂat surface. Loading the paper without ﬁrst fanning and aligning the edges could cause paper jams. To avoid touching the print surface, always handle media by the edges. Important Unclean or scratched print surfaces can adversely affect print quality.
Page 31 Load the stack of paper. Align the stack with the right side of the auto sheet feeder and insert it into the auto sheet feeder. • Plain paper • High Resolution Paper Load the paper with the whiter side facing up. Slide the paper guide to the left side of the stack until it is snug.
Page 32 Windows Open the Printer Properties dialogue box and select the most appropriate icon in the Choose Print Mode box under the Main tab. Select Plain Paper or High Resolution Paper in the Media Type box. Make sure that the BJ Cartridge Type setting matches the BJ Cartridge you are using.
Page 33 Start the print job. Check the printed sheets as they are ejected from the printer. As soon as about 20 sheets have stacked on the paper output tray, remove them. If the printed sheets are excessively curled after they are ejected from the printer, remove each sheet immediately to prevent curled sheets from blocking other sheets ejected from the printer.
Page 34: Using Envelopes
Using Envelopes Make sure that the printer is switched on and the paper thickness lever is set to the Down position. • To avoid poor print results, do not attempt to print on envelopes with Important embossed or treated surfaces.
Page 35 Prepare the envelopes. Press down ﬁrmly on the corners and edges of the envelopes to ﬂatten the envelopes and expel all air. If the envelopes are still warped, hold the edges of the envelopes diag- onally and bend gently. Make sure that the ﬂaps are straight. To ensure that the envelopes feed correctly, use a pen or similar object to ﬂatten the ﬂaps.
Page 36 Using Envelopes Load the envelopes as follows. Load top edges of the address sides (ﬂap sides down) into the auto sheet feeder and align the stack with the right side of the auto sheet feeder. Slide the paper guide to the left side of the stack until it is sung. Print side (address side) The maximum number of envelopes you can load is 10 pieces.
Page 37 Windows Open the Printer Properties dialogue box and select the most appropriate icon in the Choose Print Mode box under the Main tab. Select Envelope in the Media Type box. Make sure that the BJ Cartridge Type setting matches the BJ Cartridge you are using.
Page 38 Select "DL Env. 220.0 x 110mm" or "#10 Env. 9.50 x 4.12 in" for the enve- lope size. Normally you can set the envelope size with the application program. Start the print job. Remove each printed envelope as it is ejected from the printer. Using Envelopes Printing on Paper and Other Media...
Page 39: Using Transparencies Or Back Print Film
Using Transparencies or Back Print Film Make sure that the printer is switched on and the paper thickness lever set to the Up position. Raise the paper rest Printing on Paper and Other Media...
Page 40 Fan the transparencies to remove static cling and tap the edges against a ﬂat surface to align them neatly. Fanning and aligning the sheets prevents misfeeds and paper jams. • To avoid touching the print surface, always handle the sheets by the Important edges.
Page 41 Load the transparencies. With the print side (matte side for back print ﬁlm) facing up, place, one sheet of A4 or Letter size paper under the stack. Load the stack with the edges aligned against the right side of the auto sheet feeder. Slide the paper guide to the left side of the stack until it is snug.
Page 42 Windows Open the Printer Properties dialogue box, then select the most appropriate icon in the Choose Print Mode box under the Main tab. Select Transpar- ency or Back Print Film in the Media Type box. Make sure that the BJ Car- tridge Type setting matches the BJ Cartridge you are using.
Page 43: Using Glossy Photo Paper
Using Glossy Photo Paper Make sure that the printer is switched on and the paper thickness lever set to the Up position. Raise the paper rest Printing on Paper and Other Media...
Page 44 Using Glossy Photo Paper Fan the glossy photo paper to remove static cling and tap the edges against a ﬂat surface to align them neatly. Fanning and aligning the sheets prevents misfeeds and paper jams. If the ﬁlm is curled, bend it slightly in the opposite direction of the curl to straighten it.
Page 45 Load the glossy photo paper as follows. With the print side (glossy side) facing up, place the Loading Support Sheet A provided with the package under the stack. Load the stack with the edges aligned against the right side of the auto sheet feeder. (For details, refer to the instructions provided with the package.) Slide the paper guide to the left side of the stack until it is snug.
Page 46 Windows Open the Printer Properties dialogue box and select the most appropriate icon in the Choose Print Mode box under the Main tab. Select Glossy Photo Paper in the Media Type box. Make sure that the BJ Cartridge Type setting matches the BJ Cartridge you are using.
Page 47: Using High Gloss Photo Film
Using High Gloss Photo Film Make sure that the printer is switched on and the paper thickness lever set to the Up position. Raise the paper rest Printing on Paper and Other Media...
Page 48 Load one sheet of high gloss photo ﬁlm. Remove one sheet from the package and hold the glossy side up with the cut corner up and on the right. Align the right edge with the right side of the auto sheet feeder and insert the sheet into the auto sheet feeder.
Page 49 BJ Cartridge you are using. Macintosh Select the most appropriate icon that indicates the print mode in the Printer Properties dialogue box. Specify the media type (High Gloss Photo Film), and the BJ Cartridge you are using.
Page 50: Using Glossy Photo Cards
Using Glossy Photo Cards Make sure that the printer is switched on and the paper thickness lever set to the Up position. Raise the paper rest Printing on Paper and Other Media...
Page 51 Load the glossy photo cards. With the print side (glossy side) facing up, place the Loading Support Sheet A provided with the package under the stack. Load the stack with the edges aligned against the right side of the auto sheet feeder. (For details, refer to the instructions provided with the Glossy Photo Cards package.) Slide the paper guide to the left side of the stack until it is snug.
Page 52 Printer Properties dialogue box. Specify the media type (Glossy Photo Cards), and the BJ Cartridge you are using. In the Page Setup dialogue select "Canon 4 x 6 in (101.6 x152.4mm)" for the Paper Size. Normally you can set the paper size with the application program. How-...
Page 53 Start the print job. Remove each printed card as it is ejected from the printer. Do not touch the printed side until the ink is completely dry. About 2 min- utes is required for drying. Tear away the strips of the glossy photo card. For more details, see the instructions provided with the Glossy Photo Cards package.
Page 54: Using Banner Paper
Using Banner Paper Make sure that the printer is switched on and the paper thickness lever is set to the Down position. Raise the paper rest. Before you tear off the sheets, make sure that you take one more sheet than you need for printing.
Page 55 Note • You can print on either side of banner paper. • Neatly fold the unprinted paper behind the printer and do not allow it to hang over the edge of the table Print side up Printing on Paper and Other Media...
Page 56 Using Banner Paper Gently fold over the perforations between the ﬁrst and second sheet. Printing on Paper and Other Media...
Page 57 Using Banner Paper Provide ample space in front of the printer so each sheet is supported as it comes out of the printer and allowed to hang over the edge of the table as shown. Important A dense print will require more time to dry. Be careful that wet ink does not stain the desk or the ﬂoor.
Page 58 Windows Open the Printer Properties dialogue box, then click the Page Layout tab. Check the radio button for Banner Printing in the Printing Type. When a conﬁrmation message appears, click the OK button. If you need detailed information on banner printing, click the Help button.
Page 59 Cartridge Type setting matches the BJ Cartridge you are using. Macintosh Select the most appropriate icon that indicates the print mode in the Printer Properties dialogue box. Specify the media type (Plain Paper), and the BJ Cartridge you are using. Note When using a Macintosh computers with USB interface, select Banner Printing before creating a document using an application program.
Page 60: Using T-Shirt Transfers
Using T-Shirt Transfers Make sure that the printer is switched on and the paper thickness lever is set to the Up position. Raise the paper rest. Load the transfer sheet. Remove one transfer sheet from the package and hold it with the green lines down and the print side up.
Page 61 Windows Open the Printer Properties dialogue box and select the most appropriate icon in the Choose Print Mode box under the Main tab. Select T-Shirt Transfer in the Media Type box. Make sure that the BJ Cartridge Type set- ting matches the BJ Cartridge you are using.
Page 62 Using the BJ Cartridges BJ Cartridges You Can Use with the Printer Notes on Handling BJ Cartridges Using the BJ Cartridges...
Page 63 BJ Cartridges You Can Use with the Printer Two types of BJ Cartridges are installed and used for printing. • Standard colour combination Use this standard colour combination for business graphics or standard colour printing of charts and text. Left:...
Page 64 BJ Cartridges You Can Use with the Printer • Black BJ Cartridge BC-30 This BJ Cartridge contains pigment black ink which takes longer to dry than general dye ink, but produces extremely sharp, water-resistant text and graphics. The Black BJ Cartridge BC-30, used in combination with the Color BJ Cartridge BC-31, is ideal for business and technical reports which contain text with colour charts or graphs.
Page 65 When a colour runs out, only that colour’s ink tank needs to be replaced. Cyan: Ink Tank BCI-3C Magenta: Ink Tank BCI-3M Yellow: Ink Tank BCI-3Y Replacing Ink Tanks BJ Cartridges You Can Use with the Printer Using the BJ Cartridges...
Page 66 When a colour runs out, only the colour ink tank needs to be replaced. Photo Black: Ink Tank BCI-3PBk Photo Photo Cyan: Ink Tank BCI-3PC Photo Photo Magenta: Ink Tank BCI-3PM Photo Replacing Ink Tanks BJ Cartridges You Can Use with the Printer Using the BJ Cartridges...
Page 67 BJ Cartridges before purchase. In order to print correctly, you must have the correct ink tanks installed for each BJ Cartridge. • When you purchase a Canon Photo BJ Cartridge, make sure that you specify the Color BJ Cartridge BC-32 Photo. Other Photo BJ Cartridges cannot be used with this printer.
Page 68 Handling the BJ Cartridges... • To avoid personal injury or damage to the print heads, never touch the Caution print heads of a BJ Cartridge. The print heads become very hot during printing and can cause a minor burn. Touching a print head could damage it and make further printing impossible.
Page 69 Notes on Handling BJ Cartridges Storing the unused BJ Cartridges... After you replace the Black BJ Cartridge BC-30 with the Color BJ Cartridge BC-32 Photo, always store the Black BJ Cartridge BC-30 in a BJ Cartridge Container. If the BJ Cartridge is not properly stored in the container, the ink will dry out and the BJ Cartridge can no longer be used.
Page 70 Important • Do not attempt to reattach the protective cap and protective tape after removing them. Observe all local regulations regarding the location and method of disposing of these items. • Do not leave an empty ink tank in a BJ Cartridge. Remove it immediately after ink runs out.
Page 71: Printing Photographs
Printing Photographs Tips on Printing Photographic Images Printing Photographic Images About Photo Optimizer Printing Photographs...
Page 72: Tips On Printing Photographic Images
Internet, observe the following three points: • Use the combination of Photo BJ Cartridge and the Color BJ Cartridge. • Use special media designed for reproducing photographs. • Use the correct print settings in the printer driver. Printing Photographs...
Page 73: Printing Photographic Images
Printing Photographic Images Make sure that the printer is switched on. Make sure that the Photo BJ Cartridge is installed on the left side and that the Color BJ Cartridge is installed on the right side of the cartridge holder.
Page 74 For the BJ Cartridge setting select Photo/Colour and click the Print button. Note For optimum reproduction of all the colour tones, make sure that the Media Type setting is correct for the media you have loaded in the printer. Printing Photographic Images Printing Photographs...
Page 75 Use the Photo Optimizer to compensate for unsatisfactory colour bal- ance and over- or under-exposure before printing. Windows Open the Printer Properties dialogue box and click the Main tab. Click the Advanced button. Select Photo Optimizer in the Quality tab.
Page 76 About Photo Optimizer Macintosh Select Photo Optimiser on the Quality panel. The Photo Optimiser feature works on the image that is edited using the edit menu such as "Cut" and "Rotate" in a graphics application program. Disabled Enabled Printing Photographs...
Page 77: Using The Scanner
Using the Scanner Scanner Driver Basics Before Using the Scanner Installing the IS Scan Software About the Scanning Area Launching IS Scan Performing White Level Calibration Scanning an Image Saving an Image Using the Scanner...
Page 78 Scanner Driver Basics Installing the Color Image Scanner Cartridge IS-32 in the printer makes it possible to scan and save images such as your favourite photographs and greeting cards. The Color Image Scanner Cartridge IS-32 operates in combination with the special IS Scan Software, the IS Scan scanner driver and IS Scan Plus utility program.
Page 79: Before Using The Scanner
Color Image Scanner Cartridge IS-32 Install this scanner cartridge to use the printer as a scanner. Optical components Electrical contacts Using the Scanner...
Page 80: White Calibration Sheet
White calibration sheet Used for maintaining the correct colour balance of scanned images. Important • Do not leave the white calibration sheet in locations that are exposed to direct sunlight or that are subject to high temperatures or humidity. • Do not bend or fold the white calibration sheet. •...
Page 81: Scanning Holder
Scanning holder Used for holding the original that you wish to scan or the white calibration sheet. If you wish to scan images larger than the A5, scanning holders for other paper sizes may be optionally available depending on the country of purchase.
Page 82 Used for storing the Color Image Scanner Cartridge IS-32 or another BJ Cartridge when not in use. The BJ Cartridge container comes with the printer. If you need additional containers, the BJ Cartridge container may be optionally available depending on the country of purchase.
Page 83: Installing The Is Scan Software
Installing the IS Scan Software Before using the printer as a scanner, you must install the IS Scan Software. • Before installing the IS Scan Software, quit any application programs that Note are running. • If another IS Scan Software is installed in the system, uninstall the old version of the IS Scan Software and then install the new version.
Page 84 Make sure that the IS Scan Software button is red. Click IS Scan Software (if the button is not red), click the Start button. Check that this button is lit red. If you want to know more about handling the scanner, click the Readme Note button.
Page 85 For the rest of the installation procedure, follow the instructions on the screen. Macintosh Load the Setup Software & Reference Guide CD-ROM into the CD-ROM drive. Double-click the CD-ROM icon. Double-click the IS Scan folder. Double-click the folder of your language. Installing the IS Scan Software Using the Scanner...
Page 86 Double-click Installer. Click Agree in the Software Licence Agreement screen. Specify the destination of installation, then click Install. To specify the destination of installation, follow the procedure below. Note (1) Click Select a folder to specify the destination and then click Select. (2) Click Install.
Page 87 About the Scanning Area The size of the scanning area may vary depending on the scanning and display resolution. Paper size A6 (105 x 148mm) A5 (148 x 210mm) A4 (210 x 297mm) B5 (182 x 257mm) Letter (215.9 x 279.4mm) •...
Page 88 Point to IS Scan Plus, then select IS Scan Plus. Select Capture Image from the Main menu screen. Using IS Scan directly as a stand-alone application program for Macintosh Double-click IS Scan BJC-6200 in the folder you speciﬁed during the instal- lation procedure. Using the Scanner...
Page 89 Using IS Scan from within a TWAIN-compatible graphics application pro- gram • Some TWAIN-compatible graphics application programs do not display Note the Main dialogue box of IS Scan but display a diffrenent screen. If you are using this type of application program, read the documentation of the application program carefully and perform prescanning or normal scan- ning.
Page 90 Launching IS Scan Windows Select Canon IS Scan2, then click the OK or Select button to enable the settings. Macintosh Select Canon IS Scan BJC-6200 DS, then click the OK or Select button to enable the settings. Using the Scanner...
Page 91 Place the white calibration sheet in the scanning holder, and load it in the auto sheet feeder of the printer. Important To prevent possible damage to the printer, white level calibration sheet or scanning holder, always insert the scanning holder into the auto sheet feeder with its top edge (seamed side) facing down.
Page 92 Select Settings from the Main menu screen, then select White Level in the Macintosh dialogue box. When the printer is connected with both the parallel interface and USB Note interface, the Select connecting cable dialog box is displayed. Select the Windows desired port and click the OK button.
Page 93 Performing White Level Calibration When a message appears and prompts you to load the white calibration sheet, click the OK button. The sheet is scanned and ejected from the paper output tray. When the system needs to update the white level calibration data, a mes- Note sage appears and prompts you to load the white calibration sheet.
Page 94: Scanning An Image
Remove the BJ Cartridge installed on the left side of the cartridge holder and then install the Color Image Scanner Cartridge IS-32. (1) Open the front cover of the printer. Remove the BJ Cartridge installed on the left side of the cartridge holder.
Page 95 Make sure that the paper thickness lever is set to the Up position. If you Note scan the image with the paper thickness lever set in the Down position, scanning results may be unsatisfactory. Launch the IS Scan Software. Launching IS Scan Perform white level calibration.
Page 96 Load the image you wish to scan in the auto sheet feeder of the printer. Place the image in the scanning holder. Insert the scanning holder in the auto sheet feeder of the printer. • The maximum thickness of the original must be within 0.45mm, including Important the scanning holder.
Page 97 Perform prescanning. (1) Select the most appropriate mode in the Scanning Mode box. Windows Then select the most appropriate size in Paper Size. Click the Prescan button. (1) Select the most appropriate mode in Scanning Mode. Macintosh Select the appropriate size in Paper Size. Check the Prescan checkbox and click the OK button.
Page 98 (2) After the scanning holder with the original is ejected from the paper out- put tray, the prescanned image is displayed. Make sure that the image is properly placed in the scanning area. To scan only a portion of the entire image, drag the mouse to specify the portion.
Page 99 Right-click the image. The rectangle disappears and you can specify the Windows portion of the image again. While pressing the Control key, click on the image. The rectangle disap- Macintosh pears and you can specify the portion of the image again. Load the original in the auto sheet feeder again.
Page 100: Saving An Image
Saving an Image After scanning is completed, save the image for using it in your graphics application program. When using IS Scan Plus Windows Click the Save button. When the Save As dialogue box is displayed, enter a ﬁle name, drive or folder name and ﬁle format type.
Page 101 Using IS Scan from within a TWAIN-compatible graphics application program Click the Transfer button. The scanned image is displayed in the TWAIN- compatible graphics application program. Select the command for saving, and save the image. For details, refer to the documentation of your application program. Saving an Image Using the Scanner...
Page 102: Routine Maintenance
Routine Maintenance Prolonging the Service Life of the Printer BJ Cartridge Maintenance When to Replace a BJ Cartridge Printing a Nozzle Check Pattern Cleaning the Print Heads Replacing Ink Tanks Replacing a BJ Cartridge Aligning the Print Heads Cleaning the Printer...
Page 103: Prolonging The Service Life Of The Printer
To ensure a long service life for your printer, clean it frequently and replace consumable items such as the BJ Cartridges when required. Before you move the printer to a new loca- tion, pack it in its original box and packing material to prevent damage during shipping.
Page 104: Bj Cartridge Maintenance
BJ Cartridge Maintenance Over time ink tanks run out and require replacement and eventually the BJ Cartridges also require replacement after the print heads wear out. The following topics regarding BJ Car- tridge maintenance describe how to check the status of the BJ Cartridges and correct prob- lems.
Page 105: When To Replace A Bj Cartridge
Replacing Ink Tanks Note If an ink tank runs out of ink, the printer may beep four times and the BJ Status Monitor for Windows starts up to display a message to warn you that an ink tank has run out of ink.
Page 106 Print a nozzle check pattern. Nozzle check pattern poor quality? Execute normal print head cleaning. Nozzle check pattern poor quality? Execute deep print head cleaning. Nozzle check pattern poor quality? Replace the BJ Cartridge. Execute print head alignment. Printing a Nozzle Check Pattern Cleaning the Print Heads (Normal print head cleaning) Cleaning the Print Heads (Deep print head cleaning) Replacing a BJ Cartridge...
Page 107: Printing A Nozzle Check Pattern
You can print a nozzle check pattern with the print driver or with the Note RESUME button on the printer. To print the nozzle check pattern with the button, press and hold down the RESUME button until the POWER lamp starts ﬂashing and release it.
Page 108 When a conﬁrmation message appears, make sure that paper is loaded in the printer and the printer is switched on. Click the OK button. Printing a Nozzle Check Pattern Routine Maintenance...
Page 109 Look at the check patterns and perform the correction procedure. Separate patterns are printed to display the status of the Black BJ Car- tridge and Color BJ Cartridge. • Standard colour combination (Black BJ Cartridge BC-30 and Color BJ Cartridge BC-31) If patterns (1) or (2) are broken or missing, print head cleaning is required.
Page 110 Aligning the Print Heads Note Each pattern indicates the status of the nozzles of the BJ Cartridges installed in the printer. (1) Photo BJ Cartridge nozzle check pattern (2) Color BJ Cartridge nozzle check pattern (3) Print head alignment check pattern for both...
Page 111: Cleaning The Print Heads
Cleaning the Print Heads Cleaning the print heads clears the nozzles. There are two ways to clean the print heads: normal print head cleaning and deep print head cleaning. Always execute normal print head cleaning ﬁrst. If this does not correct the problem then execute deep print head clean- ing.
Page 112: Normal Print Head Cleaning
Note You can also start print head cleaning with the RESUME button on the printer. Press and hold down the RESUME button until the POWER lamp starts ﬂashing and release it. This cleans the print heads of all colours at one time.
Page 113 Click the Execute button. When the conﬁrmation message appears, make sure that the printer is switched on then click the OK button. Print head cleaning begins. (It takes about 30 seconds until print head cleaning is completed and the POWER lamp stops ﬂashing.)
Page 114 Note print head cleaning does not correct the problem, perform deep print head cleaning. Windows Open the Printer Properties dialogue box. Click the Maintenance tab. Click the print head deep cleaning icon in the Print Head Cleaning box. Macintosh Select Page Setup from the File menu.
Page 115 When the conﬁrmation message appears, make sure that the printer is switched on then click the OK button. Print head cleaning begins. (It takes about a few minutes until print head cleaning is completed and the POWER lamp stops ﬂashing.) Print a nozzle check pattern to conﬁrm the success of print head deep...
Page 116: Replacing Ink Tanks
Replacing Ink Tanks The following pages describe how to replace empty ink tanks. Note When you purchase extra ink tanks, make sure that you get the correct ink tanks for each BJ Cartridge. • For Black BJ Cartridge BC-30 Black BJ Cartridge BC-30 •...
Page 117 Make sure that the printer is switched on and open the front cover. The car- tridge holder moves to the centre. • If you need to replace two ink tanks or more, do not remove the ink Note tanks together. Remove and replace each ink tank one by one to ensure that each new ink tank is inserted in the correct slot.
Page 118 Do not remove the BJ Cartridge! Leave the BJ Cartridge installed in the printer and remove only the ink tank(s). Fix tab Discard empty ink tanks according to the local laws and regulations regard- Note ing disposal of consumables.
Page 119 Remove the new ink tank from its package. Pull the orange tape up and against the perforations to open the packing ﬁlm. • Remove the ﬁlm carefully so you do not remove the label from the ink Important tank. The label is needed to match the ink tank with the correct slot of the BJ Cartridge.
Page 120 Replacing Ink Tanks Grip the bottom of the ink tank and twist off the orange protective cap in the direction of the arrow. Protective cap To prevent spilling ink, never press this side of the ink tank. Never attempt to reattach a protective cap to an ink tank. Discard the pro- Note tective cap according to the local laws and regulations regarding disposal of consumables.
Page 121 Replacing Ink Tanks Hold the new ink tank at a slight angle, align it with the correct slot, then press down gently on top of the ink tank until it locks in place. Make sure that you insert the ink tank in the correct slot of the cartridge holder.
Page 122 Press down until the ink tank locks in place with a click. Close the front cover. The cartridge holder returns to the home position. Replacing Ink Tanks Routine Maintenance...
Page 123: Replacing A Bj Cartridge
If the print quality remains poor even after replacing the ink tanks and cleaning the print heads, the print heads are worn out and you must replace the BJ Cartridge. Note Canon recommends that you use the following BJ Cartridges with this printer. Black BJ Cartridge BC-30...
Page 124 Raise the cartridge lock lever to unlock the BJ Cartridge. • If you are replacing a Black BJ Cartridge or Photo BJ Cartridge, raise the left cartridge lock lever. • If you are replacing a Color BJ Cartridge, raise the right cartridge lock lever.
Page 125 Remove the entire BJ Cartridge with the ink tanks in place. Note • If you are removing a partially used BJ Cartridge, store it in the BJ Cartridge container. • Always hold the BJ Cartridge by the circles embossed on the left and right sides of the BJ Cartridge.
Page 126 Remove a new BJ Cartridge from its package. Remove the orange protec- tive cap then slowly remove the orange protective tape • Never attempt to reattach the tape or cap to the BJ Cartridge. Discard the Important protective cap and tape according to the local laws and regulations regarding disposal of consumables.
Page 127 Replacing a BJ Cartridge Insert the BJ Cartridge into the cartridge holder, then lower the cartridge lock lever until it locks in place. Routine Maintenance...
Page 128 Replacing a BJ Cartridge Press in the tab of the plastic insert and remove it. Fix tab Routine Maintenance...
Page 129 Insert the ink tank(s) in the new BJ Cartridge. You can use new ink tanks or the ink tanks in the worn BJ Cartridge, and install them in the new BJ Cartridge. Replacing Ink Tanks Install an ink tank immediately after removing it from the worn BJ Cartridge Note or its package.
Page 130: Aligning The Print Heads
Aligning the Print Heads Two BJ Cartridges are always mounted on this printer. Each time you replace a BJ Car- tridge or switch BJ Cartridges for a special print job, you must align the print heads to ensure optimum printing.
Page 131 When a conﬁrmation message appears, make sure that the printer is switched on and A4 or Letter size plain paper is loaded in the printer. Click the OK button. The printer starts to print the head alignment pattern. During print head alignment, do not open the front cover.
Page 132 Aligning the Print Heads After the following pattern prints, the print heads of the two BJ Cartridges have been aligned properly. Routine Maintenance...
Page 133 • To switch the printer off after automatic head alignment, always press the POWER button to switch the printer off. If you do not switch the printer off correctly with the POWER button, the print head alignment settings cannot be saved.
Page 134: Manual Print Head Alignment
If the automatic print head alignment does not work effectively for some reason, align the print heads manually. Windows Open the Printer Properties dialogue box. Click the Maintenance tab. Click Custom Setting on the bottom right of the screen. Macintosh Select Page Setup from the File menu.
Page 135 A4 or Letter size plain paper are loaded, and then click the OK button. The printer starts to print the stan- dard head alignment pattern. During print head alignment, do not open the front cover.
Page 136 Aligning the Print Heads When this pattern is printed, click the Yes button. Print head alignment pattern Routine Maintenance...
Page 137 Check all the patterns in lines of (Y), from (X1) to (X6), and from (B1) to (B2). For each line enter the appropriate number where you see the lines per- fectly aligned. Correct: Incorrect: (X1) (B1) Aligning the Print Heads Routine Maintenance...
Page 138 Aligning the Print Heads When you ﬁnish entering numbers... Windows Click the OK button to save the settings. Save the settings. Macintosh Routine Maintenance...
Page 139 Make sure that the printer is switched on and A4 or Letter size plain paper is loaded, and then click the OK button. The printer starts to print the high- resolution head alignment pattern. Check all the patterns in lines of (Y), from (X1) to (X6), and from (B1) to (B2).
Page 140 Note When you wish to switch the printer off after manual head alignment, always press the POWER button to switch the printer off. If you do not switch the printer off correctly with the POWER button, the print head align- ment settings cannot be saved.
Page 141: Cleaning The Printer
Press the POWER button lamp and make sure that it is not on or ﬂashing. To prevent failure of the printer to operate, never unplug the power cord Important when the POWER lamp is on or ﬂashing. Printing may no longer be possi- ble.
Page 142 Cleaning the Printer Use a soft, dry cloth to wipe the area around the paper output part and other parts of the printer. Routine Maintenance...
Page 143: Cleaning The Paper Feed Rollers
Cleaning the Paper Feed Rollers If paper jams occur, the paper feed rollers inside the printer may be soiled with ink. If this happens, feed the plain paper to clean the rollers. Make sure that the printer is switched on and the paper thickness lever set to the Up position.
Page 144 Set the paper guide to the A4 position. Slide the sheet of A4 plain paper into the auto sheet feeder until it stops. Cleaning the Paper Feed Rollers Routine Maintenance...
Page 145 Make sure that the POWER lamp is lit green. Press and hold down the RESUME button. The paper feed rollers of the printer start rotating. The sheet feeds into the auto sheet feeder, and soiled ink on the paper feed roller will be removed.
Page 146: Transporting The Printer
Use the original box and packing material to repack the printer for shipping or moving to another location. When you do not use the original box, make sure that the printer is pack- aged properly so that it does not get damaged during the transportation.
Page 147 Transporting the Printer Disconnect the printer cable from the computer and printer, and remove the power cord. When using a parallel printer cable Routine Maintenance...
Page 148 Transporting the Printer Reattach the tape and packing material to the printer and insert the printer into its plastic bag. Packing material Tape Routine Maintenance...
Page 149 Transporting the Printer Fit the packing material on either end of the printer and pack the printer into the original box. Note If you are shipping the printer through a shipping agent, mark the box with "FRAGILE" or "HANDLE WITH CARE".
Page 150 Troubleshooting If you experience a problem during operation of the printer, refer to the following topics. Printout is Unsatisfactory Printer Does Not Start or Stops in Mid-job Paper Jams or Does Not Feed The POWER Lamp Flashes Orange An Error Message Appears...
Page 151: Printout Is Unsatisfactory
Printout is Unsatisfactory Colours not clear Printed and on-screen colour do not match Meaningless characters, symbols printed Text cut off at bottom right corner, right edge or bottom edge Single ﬁle page prints over two or more pages Colours streaked or wrong Straight lines are broken Printed pages curled Backs of pages stained with ink...
Page 152: Colours Not Clear
The colours in printed photographs and illustrations are not as clear as you expected. Check 1 BJ Cartridge and media correct for the print job? Check 2 Printer driver settings correct for media and print job? Check 3 Re-ﬁlled ink tank installed in the BJ Cartridge? Troubleshooting - Printout is Unsatisfactory...
Page 153 Colours not clear Check 1 BJ Cartridge and media correct for the print job? For printing photographs, illustrations, use of High Resolution Paper, Glossy Photo Paper or High Gloss Photo Film is recommended. These media provide better colour reproduction and brighter colours than plain paper.
Page 154 Check 2 Printer driver settings correct for media and print job? Open the Printer Properties dialogue box and select the print mode best suited for the print job in the Choose Print Mode box under the Main tab. Make sure that the BJ Cartridge and Media Type settings match the BJ Cartridge and media currently set in the printer.
Page 155: Printed And On-Screen Colour Do Not Match
A colour display and printer do not reproduce colour in the same way. The printed colour tones may not perfectly match the colours you see on the screen because screen colour varies how the screen is viewed and calibrated.
Page 156 Check 2 Are the printer driver settings correct? Open the Printer Properties dialogue box and select the print mode best suited for the print job in the Choose Print Mode box under the Main tab. Make sure that the BJ Cartridge and Media Type settings match the BJ Cartridge and media currently set in the printer.
Page 157: Meaningless Characters, Symbols Printed
Meaningless characters, symbols printed The document is displayed correctly on the screen but meaningless text and symbols are printed. Check 1 Are you using the correct printer driver? Check 2 Are the printer and computer securely connected? Check 3 Is the problem in the original ﬁle?
Page 158 Print dialogue box. If another driver is selected, click the down-arrow and select "Canon BJC- 6200" from the pull-down list. To avoid this problem, you may ﬁnd it convenient to set the BJC-6200 as Note the default printer. Check 2 Are the printer and computer securely connected? Check the printer cable connections at the printer and computer.
Page 159: Text Cut Off At Bottom Right Corner, Right Edge Or Bottom Edge
Check Is Scaled Printing set for enlargement in the printer driver? If Scaled Printing is set for enlargement in the printer driver, the document is enlarged and printed in the bottom right corner, or cut off at the bottom or right edge of the paper.
Page 160 Check Does the Page Size setting in the application program and printer driver match? Set the same Page Size setting for the application program and the printer driver. Open the Printer Properties dialogue box, click the Page Layout tab, and select the Page Size that matches the Page Size setting in the application program.
Page 161: Colours Streaked Or Wrong
Colours streaked or wrong The text appears scratched, streaked, or the wrong colours are printed. Check 1 Is the ink of BJ Cartridge in good condition? Check 2 Have the protective tape or cap been reattached? Check 3 Did you print on the correct print side of the media? Troubleshooting - Printout is Unsatisfactory...
Page 162 If the protective tape or cap has been re-attached, remove it. Install the BJ Cartridge in the printer and clean the print heads immediately. After cleaning the print heads, if printing is patchy or streaked replace the BJ Cartridge.
Page 163: Straight Lines Are Broken
Straight lines are broken Check 1 Have the print heads been aligned? Check 2 Is Print Quality set to Fast in the printer driver? Check 3 Is the paper thickness lever set correctly? Troubleshooting - Printout is Unsatisfactory...
Page 164 Aligning the Print Heads Check 2 Is Print Quality set to Fast in the printer driver? Changing Print Quality to Fine in the printer driver may improve the quality of printed straight lines. Windows Open the Printer Properties dialogue box.
Page 165 Is the paper thickness lever set correctly? If straight lines are printed uneven or broken after changing the setting of the paper thickness lever on the front of the printer, re-align the print heads. Aligning the Print Heads Troubleshooting - Printout is Unsatisfactory...
Page 166: Printed Pages Curled
Printed pages curled As printed pages are ejected from the printer, they are curled or wavy. Check 1 Are you printing on thin paper? Check 2 Is the printer driver set for high density printing? Troubleshooting - Printout is Unsatisfactory...
Page 167 Printed pages curled Check 1 Are you printing on thin paper? The large amount of ink used to print colour photographs and illustrations can cause printed pages to curl or warp. For such print jobs you should use special media such as High Resolution Paper or Glossy Photo Paper. When you use High Resolution Paper, Glossy Photo Paper or other special Note media, always load the sheets with the print side (whiter side) facing up.
Page 168 To lower the intensity, follow the pro- cedure below. Windows Open the Printer Properties dialogue box and click the Advanced button in the Main tab. Click the Colour tab. Use the Intensity slide bar to change the Intensity setting.
Page 169: Backs Of Pages Stained With Ink
Backs of pages stained with ink The backs of pages are stained after they are printed and ejected from the printer. Check Is greyscale printing being performed? If you are using greyscale printing, the backs of the pages may be stained with ink.
Page 170: Ink Blurred
The ink is blurred, images are not sharp, and the ink has spread and run together. Check 1 Are you using plain paper? Check 2 Are the print heads dirty? Check 3 Is the printer driver set for high-density printing? Troubleshooting - Printout is Unsatisfactory...
Page 171 Check 3 Is the printer driver set for high-density printing? The Intensity setting in the printer driver can be used to adjust print density, the amount of ink used to print. Lowering the print density setting can reduce the tendency for ink to spread in colour photographs or illustrations.
Page 172 Windows Open the Printer Properties dialogue box and click the Advanced button in the Main tab. Click the Colour tab. Use the Intensity slide bar to change the intensity setting. Macintosh When using Manual for printing, click the Details button in the Print dia- logue box.
Page 173: Printed Surface Scratched
Printed surface scratched The print side of the paper is scratched and stained. Check 1 Are you printing on thick paper? Check 2 Is the paper thickness lever set correctly? Check 3 Are you printing on curled plain paper? Check 4 Are you executing a high-density print on plain paper? Check 5 Are you printing outside the recommended printing area?
Page 174 Check 1 Are you printing on thick paper? If you print on paper thicker than the allowed maximum weight of 105g/m the print head may scratch the printed surface of the page. If you experi- ence difﬁculty when printing on thick paper, clean the print heads. Cleaning the Print Heads Check 2 Is the paper thickness lever set correctly?
Page 175 If you execute a high-density print job on plain paper, the paper may absorb too much ink and curl, the print head may scratch the surface of the curled page. Lower the Intensity setting. Open the Printer Properties dialogue box, and click the Advanced button in the Main tab. Click the Colour tab.
Page 176: White Streaks Visible
White streaks visible Check Print a nozzle check pattern. • If colours are broken or missing, clean the print heads. • If lines are not aligned properly, align the print heads. • If any portion of the nozzle check pattern is streaked, the print heads could be clogged, may not be aligned properly, or the BJ Cartridge may be worn out.
Page 177 Colours streaked or uneven Patterns of uneven or streaked colouring appear on the printout. Check 1 Is Print Quality on the Quality tab set to Fast? Check 2 Is Halftoning set for optimum performance? Troubleshooting - Printout is Unsatisfactory...
Page 178 Windows Open the Printer Properties dialogue box. Click the Advanced button in the Main tab. In the Quality tab, drag the slide bar to the right toward Fine and click the OK button.
Page 179 Check 2 Is Halftoning set for optimum performance? Check the Halftoning setting in the Quality tab of the printer driver. The Dif- fusion setting smoothes uneven or streaked colours. Windows Open the Printer Properties dialogue box. Click the Advanced button in the Main tab.
Page 180: Last Part Of Print Job Not Printing
The last part of each page in the document is not printed. Check 1 Are you using the paper size speciﬁed in the Page Size setting? Check 2 Are the computer and printer securely connected? Check 3 Is a WPS printer driver installed? Troubleshooting - Printout is Unsatisfactory...
Page 181 Are you using the paper size speciﬁed in the Page Size setting? If the size of the paper loaded in the printer does not match the Page Size setting in the printer driver, part of each page may not print.
Page 182 Is a WPS printer driver installed? You may not be able to print correctly with a WPS (Windows Printing Sys- tem) printer driver installed in your system. Conﬁrm whether or not a WPS driver is installed in your system. Change the WPS driver port setting to FILE or delete the WPS driver.
Page 183 Check Are you using the application program that only supports PostScript? The BJC-6200 is a QuickDraw printer and is not a PostScript printer. Therefore, if you use the application program that only supports PostScript, lines of characters and ﬁgures may print with unnatural notches. Always use the application program that supports QuickDraw.
Page 184: Printer Does Not Start Or Stops In Mid-Job
Printer Does Not Start or Stops in Mid-job Printer does not switch on Print job does not start Printing halts Printing starts but nothing printing Cartridge holder does not move to centre Troubleshooting - Printer Does Not Start or Stops in Mid-job...
Page 185: Printer Does Not Switch On
Printer does not switch on The printer does not switch on after the POWER button is pressed. Check 1 Did you press the POWER button? Check 2 Is the power cord plugged in correctly? Troubleshooting - Printer Does Not Start or Stops in Mid-job...
Page 186 Check 1 Did you press the POWER button? Do not release the POWER button of the printer until the POWER lamp is Check 2 Is the power cord plugged in correctly? Make sure that the power cord is plugged into a power outlet.
Page 187: Print Job Does Not Start
Print job does not start Printer does not operate after print job executed from the computer. Check 1 Is the printer switched on? Check 2 Are you printing a very large ﬁle? Check 3 Are the printer and computer securely connected?
Page 188 Is the printer switched on? Check the POWER lamp to see if it is lit green. If the POWER lamp is ﬂashing green, the printer is still warming up. After the POWER lamp is lit, the printer is ready to use.
Page 189 A print job may not start if you have selected the wrong printer driver for the print job. Make sure "Canon BJC-6200" is displayed in the Name entry box of the Windows Print dialogue box. If another driver is selected, click the down-arrow and select "Canon BJC-6200"...
Page 190 Check 5 Is the correct printer port selected? If the printer and computer are connected directly with a printer cable, specify LPT1 or USBPRN01 as the printer port. Follow the procedure below. Open the Printer Properties dialogue box directly from the Start menu.
Page 191: Printing Halts
Printing halts The printer stops printing before the print job is completed. Check 1 Is the print job a ﬁnely detailed photograph or illustration? Check 2 Has the printer been operating for a long time? Troubleshooting - Printer Does Not Start or Stops in Mid-job...
Page 192 The printer requires more time to process a ﬁnely detailed illustration or photograph. Check the POWER lamp. If the POWER lamp is ﬂashing green, the computer is sending print data to the printer and the job is exe- cuting normally.
Page 193: Printing Starts But Nothing Printing
Printing starts but nothing printing The printer operates but nothing is printed on the page. Check 1 Is the ink of BJ Cartridge in good condition? Check 2 Did you remove the orange protective tape from the print head? Troubleshooting - Printer Does Not Start or Stops in Mid-job...
Page 194 If the problem is not solved, replace ink tanks or BJ Cartridge. Replacing Ink Tanks Replacing a BJ Cartridge If you can print a nozzle check pattern normally, check that the printer is connected to the computer securely. If the connection is loose, printing starts but nothing may be printed.
Page 195 If the tape has not been removed, remove it. Align the print heads before you resume printing. Replacing a BJ Cartridge Aligning the Print Heads Troubleshooting - Printer Does Not Start or Stops in Mid-job Printing starts but nothing printing...
Page 196: Cartridge Holder Does Not Move To Centre
Check 1 Is the printer switched on? Check 2 Has the front cover been open longer than 10 minutes? Troubleshooting - Printer Does Not Start or Stops in Mid-job...
Page 197 Check the POWER lamp and make sure that it is green. If the POWER lamp is off, switch on the printer. If you have just turned on the printer and the POWER lamp is ﬂashing green, the printer is warming up. Wait until the POWER lamp stops ﬂashing.
Page 198: Paper Jams Or Does Not Feed
Paper Jams or Does Not Feed Paper does not feed from auto sheet feeder Paper skewing during feeding Multiple sheets feed together Paper jam Troubleshooting - Paper Jams or Does Not Feed...
Page 199: Paper Does Not Feed From Auto Sheet Feeder
Paper does not feed from auto sheet feeder After the print job is started, the paper loaded in the auto sheet feeder does not feed. Check 1 Is the paper too thick? Check 2 Is the sheet feeder overloaded? Check 3 Did you raise the paper rest? Check 4 Is the paper folded or curled?
Page 200 Check 1 Is the paper too thick? Thick paper does not feed. You cannot attempt to print on paper or other media thicker than 105g/m Check 2 Is the sheet feeder overloaded? The number of sheets you can load in the auto sheet feeder depends on the media you are using.
Page 201 To avoid misfeeds and paper jams, never load paper in the auto sheet feeder that is folded, curled or wrinkled. Media Types You Can Use with the Printer Media Types You Cannot Use with the Printer Paper does not feed from auto sheet feeder...
Page 202: Paper Skewing During Feeding
Paper skewing during feeding The paper or other media does not feed straight into the paper feed slot. Check 1 Is the auto sheet feeder overloaded? Check 2 Is the paper folded or curled? Check 3 Is the paper guide set correctly? Troubleshooting - Paper Jams or Does Not Feed...
Page 203 If the paper guide on the auto sheet feeder is not set correctly, the paper does not feed straight or may jam in the printer. The paper guide must be snug against the side of the stack and not too tight.
Page 204: Multiple Sheets Feed Together
Multiple sheets feed together During a multiple feed, more than one sheet feed from the stack at the same time. Check 1 Did you fan the stack before loading? Check 2 Is the auto sheet feeder overloaded? Check 3 Is the paper folded or curled? Check 4 Are you printing on transparencies? Troubleshooting - Paper Jams or Does Not Feed...
Page 205 Is the paper folded or curled? To avoid misfeeds and paper jams, never load paper in the auto sheet feeder that is folded, curled or wrinkled. Media Types You Cannot Use with the Printer Check 4 Are you printing on transparencies? When more than one transparency feeds from a stack at the same time, lower the paper rest, set the stack, and try again.
Page 206: Paper Jam
Paper jam If paper jams in the printer, remove it. Slowly pull the paper out of the printer from the auto sheet feeder or the paper output slot, whichever is easier. If the paper tears or shreds, open the front cover and remove all the fragments of paper.
Page 207 • Paper within the range of 64 to 105g/m feeder. Media Sizes You Can Use with the Printer • To avoid misfeeds and paper jams, do not load wrinkled, folded, or curled paper in the auto sheet feeder.
Page 208: The Power Lamp Flashes Orange
The POWER Lamp Flashes Orange When an error occurs, the POWER lamp ﬂashes orange. The number of ﬂashes indicates the cause of the problem. Two ﬂashes : Out of paper, paper jam, paper feed error Three ﬂashes : Paper jam Four ﬂashes : BJ Cartridge out of ink Five ﬂashes...
Page 209 If no paper is loaded in the auto sheet feeder, or if the paper is not loaded correctly, set the paper correctly and press the RESUME button. If paper has jammed in the printer, remove the jam and press the RESUME button.
Page 210 Five ﬂashes: Cartridge not installed correctly The correct cartridge is not installed. When printing is to be performed, install the BJ Cartridge for the BJC-6200. When scanning is to be per- formed, install the scanner cartridge. BJ Cartridges You Can Use with the Printer Scanning an Image Six ﬂashes: BJ Cartridge not installed...
Page 211 Replacing a BJ Cartridge Eight ﬂashes: Waste ink tank almost full The printer has a built-in waste ink tank to hold the ink that was consumed during print head cleaning. Eight ﬂashes indicate the waste ink tank is nearly full. Press the RESUME button to skip the error so you can continue printing.
Page 212 The POWER lamp ﬂashes orange and green alternately: Service error A service error means the printer requires the attention of a qualiﬁed tech- nician. Contact a Canon service facility. Count the number of ﬂashes. (You may be asked for this information.)
Page 213: An Error Message Appears
An Error Message Appears Error writing to LPT1 or USBPRN Application error, General protection fault Other error messages Troubleshooting - An Error Message Appears Windows Windows...
Page 214: Error Writing To Lpt1 Or Usbprn
Is the printer port operating correctly? Check 5 Is the printer driver installed correctly? Check 6 Is the printer port setting identical to the interface you are using? Check 7 Is a WPS driver installed? Windows Troubleshooting - An Error Message Appears...
Page 215 After the POWER lamp is lit, the printer is ready to use. Check 2 Are the printer and computer connected properly? Check the connections of the printer cable at the computer and the printer. Check 3 Is print spooling operating correctly? Cancel spooling and send the print job directly to the printer.
Page 216 Right-click the My Computer icon and select Properties from the pop-up menu. Click the Device Manager tab. Select Ports (COM & LPT), then double-click Canon BJ LPT Printer Port (LPT1). In the General tab, make sure Original Conﬁguration (Current) is enabled.
Page 217 To check the printer port setting, open the Printer Properties dialogue box and click the Details tab. - If "LPT1" is displayed in the "Print to the following port" box, the printer port is set to the parallel port.
Page 218 Click the Details tab and check the "Print to the following port" setting. If the selected port is the port also used by the BJC-6200, change the WPS driver port setting to FILE or delete the WPS driver.
Page 219: Application Error, General Protection Fault
Check 4 Is there sufﬁcient free space on the hard disk? Check 5 Is there a problem in the ﬁle you are trying to print? Check 6 Is the printer driver installed correctly? Windows Troubleshooting - An Error Message Appears...
Page 220 Check 1 Are you using a Windows 3.1 application program? Attempting to print from a Windows 3.1 application program installed on the Windows 98 or Windows 95 platform may cause an error. Use a Windows 98 or Windows 95 compatible application program. Check 2 Are several application programs running in the background? If you are running several application programs at the same time, there may...
Page 221 Check 4 Is there sufﬁcient free space on the hard disk? An error may occur if there is not enough free space available on the hard disk. Check the amount of free space on the hard disk. If there is little free space available on the disk, delete any unneeded ﬁles.
Page 222 Check 6 Is the printer driver installed correctly? There may be a problem with the printer driver. Uninstall the printer driver and install it again. Refer to the Quick Start Guide provided with the printer. Troubleshooting - An Error Message Appears...
Page 223: Other Error Messages
Other error messages Check 1 An error displayed in the BJ Status Monitor? Check 2 An error displayed in any screen other than the BJ Status Monitor? Check 3 Error number (xxxx:) displayed? Troubleshooting - An Error Message Appears Windows Windows Macintosh...
Page 224 Other error messages Check 1 An error displayed in the BJ Status Monitor? Windows When an error occurs, the BJ Status Monitor screen opens. The Print Status tab displays a short description of the error and other infor- mation about the print job. Click the Guide tab to display instructions on how to solve the problem.
Page 225 Insfficient memory. Cannot spool normally..Quit any other application programs you are running in the background. Cannot read printer driver..Uninstall the printer driver and reinstall it. Refer to Driver and Utility Guide for Windows Users. Background printing failed.
Page 226 Error number (*203) Installed printer driver not operating correctly. Remove the installed BJ printer driver and then install the printer driver again. For details, refer to the Getting Started and Driver and Utility Guide for Macintosh Users.. Troubleshooting - An Error Message Appears...
Page 227 If the problem cannot be solved, check the settings in Chooser. Select Chooser from the Apple menu. Click the BJC-6200 icon. Make sure that BJC-6200 is speciﬁed in the "Connect to box". If the problem still cannot be solved, remove unneeded documents from Control Panels folder, and try again.
Page 228: Scanner Problems
Scanner Problems Scanning result is unsatisfactory Cannot be used with TWAIN-compatible application program Other scanner problems Troubleshooting - Scanner Problems...
Page 229: Scanning Result Is Unsatisfactory
Scanning result is unsatisfactory Scanned image blurred or distorted Scanned image is of uneven quality White portion becomes greyish Parts of an image are missing or not aligned properly Image contains unexpected colors, or is too light or too dark Troubleshooting - Scanning result is unsatisfactory...
Page 230: Scanned Image Blurred Or Distorted
Scanned image blurred or distorted Check 1 Are you using a clear image for scanning? Check 2 Is the scanning holder unstained and undamaged? Check 3 Are you scanning thick paper? Troubleshooting - Scanning result is unsatisfactory...
Page 231 Check 1 Are you using a clear image for scanning? Blurry images are not suited for scanning. For best scanning results, always use a clear, sharp images. A scanned image cannot be better than the original image. Check 2 Is the scanning holder unstained and undamaged? As you use the scanning holder with originals, it is bound to get dirty.
Page 232: Scanned Image Is Of Uneven Quality
Scanned image is of uneven quality The scanned image is coarse and blurry. Check Is the resolution setting high enough? Resolution determines the precision of the scanned image. The greater the number of dots used to draw an image, the greater the pre- cision and the higher the quality of the scanned image.
Page 233: White Portion Becomes Greyish
White portion becomes greyish Check 1 Did you perform white level calibration? Check 2 Did you adjust the brightness and contrast? Check 3 Did you scan a monochrome image using the Colour or Grayscale setting? Troubleshooting - Scanning result is unsatisfactory...
Page 234 Check 1 Did you perform white level calibration? White level calibration is used for maintaining the correct colour balance of scanned images. This white level calibration is needed when using the scanner cartridge is used for the ﬁrst time after purchase or when the sys- tem needs to update the white level calibration data.
Page 235 White portion becomes greyish Check 3 Did you scan a monochrome image using the Colour or Greyscale setting? If the scanning mode is set to Colour or Grayscale, the scanner detects and scans gradations evenly, and white may not be recognised as white. When you scan a monochrome image, always set Black &...
Page 236: Parts Of An Image Are Missing Or Not Aligned Properly
Parts of an image are missing or not aligned properly Check 1 Did you position the original within the proper scanning area? Check 2 Did you specify the scanning area correctly? Troubleshooting - Scanning result is unsatisfactory...
Page 237 Check 1 Did you position the original within the proper scanning area? Make sure the original is positioned in the proper scanning area. Check 2 Did you specify the scanning area correctly? If the Paper Size setting is smaller than the paper size of original, parts of the image will be missing.
Page 238: Image Contains Unexpected Colors, Or Is Too Light Or Too Dark
Image contains unexpected colors, or is too light or too dark The appearance of the scanned image is not what you expected, or the image is too light or too dark. Check 1 Is the number of display colours set to High Color or True Color? Check 2 Is Colour Matching turned on? Troubleshooting - Scanning result is unsatisfactory...
Page 239 Check 1 Is the number of display colours set to High Color or True Color? Check the number of display colours. Windows From the Start menu, select Settings and then select Control Panel. Double-click the Display icon, then click the Settings tab. Make sure Colors is set to High Color or True Color in the Colors box.
Page 240 Check 2 Is Colour Matching turned on? The colours displayed on your display may not match the actual scanned colours. Colour Matching attains the best match between the colours dis- played on your display and the actual colours in the scanned image. Color Matching can be used when the Scanning Mode is set for Color.
Page 241: Cannot Be Used With Twain-Compatible Application Program
Cannot be used with TWAIN-compatible application program Cannot launch IS Scan from within the TWAIN-compatible graphics applica- tion program Cannot transfer to TWAIN-compatible graphics application program Troubleshooting - Cannot be used with TWAIN-compatible application program...
Page 242 Cannot launch IS Scan from within the TWAIN-compatible graphics application program Check Does the TWAIN-compatible graphics application program you are using support the latest 32-bit TWAIN speciﬁcations or TWAIN Source Manager (Version 1.5 or later)? When IS Scan is used as a TWAIN interface, you must use the latest 32-bit Windows TWAIN-compatible graphics application program.
Page 243: Cannot Transfer To Twain-Compatible Graphics Application Program
Cannot transfer to TWAIN-compatible graphics application program Check Does the TWAIN-compatible graphics application program you are using support the ﬁle format type and resolution of the image data? Some TWAIN-compatible graphics application programs support speciﬁc ﬁle format types and resolution settings only. For example, the resolution settings of some OCR (optical character reader) application programs are limited to 300 to 400dpi.
Page 244: Other Scanner Problems
Other scanner problems Cannot install the scanner driver Does not launch with default settings Windows Improper colours are displayed in the dialogue box Scanning is too slow Communication error occurs An error message appears Troubleshooting - Other scanner problems...
Page 245: Cannot Install The Scanner Driver
Cannot install the scanner driver Check 1 Did you follow the scanner driver installation instructions? Check 2 Are any other application programs running? Check 3 Did you specify the correct CD-ROM drive for installation? Check 4 Is there a problem with the Setup Software & Reference Guide CD-ROM? Windows Troubleshooting - Other scanner problems...
Page 246 Check 1 Did you follow the scanner driver installation instructions? This Reference Guide provides step-by-step instructions for installing the scanner driver. Installing the IS Scan Software If an error occurred during installation and you had to forcibly shut down the Note installation procedure, you may not be able to install the scanner driver because Windows is no longer stable.
Page 247 • The drive name (E: for example) varies according to how your system is Note set up. • When you install the printer driver from Run in the Start menu, specify the CD-ROM drive and ﬁle name (Setup.exe) correctly. Check 4 Is there a problem with the Setup Software &...
Page 248: Does Not Launch With Default Settings
Does not launch with default settings Check Did you launch IS Scan from a TWAIN-compatible graphics application program? This problem occurs when IS Scan is launched from a TWAIN-compatible graphics application program. Depending on the TWAIN-compatible graphics application program, Previ- ous Settings selected in the Standard Value box under the Custom Settings dialogue box may be cleared, and standard settings characteristic of the TWAIN-compatible program you are using may be used when launching IS...
Page 249: Improper Colours Are Displayed In The Dialogue Box
Improper colours are displayed in the dialogue box Check Is the number of display colours set to High Color or True Color? This problem occurs when IS Scan is launched from a TWAIN-compatible Windows application program. If the problem is not solved, change the number of display colours of your computer.
Page 250 Check the Colour Depth setting as follows. Macintosh From the Apple menu, select Control Panels. Select Monitors & Sound. Check that Thousands or Millions are set for Colour Depth. Improper colours are displayed in the dialogue box Troubleshooting - Other scanner problems...
Page 251: Scanning Is Too Slow
Scanning is too slow Scanning is requiring an unusually long time. Check Are you using a higher resolution than required? In order to scan an image, your computer must be able to receive a large amount of data. Therefore, the scanning speed varies according to the per- formance of the computer.
Page 252: Communication Error Occurs
Check 1 Did you launch IS Scan or IS Scan Plus immediately after it was closed? Check 2 Is the printer switched on and on-line? Check 3 Are you using the USB interface running under Windows 98? Troubleshooting - Other scanner problems...
Page 253 Wait for a few seconds and then launch again. Check 2 Is the printer switched on and on-line? Make sure the printer is switched on and on-line. For details on the off-line status, refer to the on-line Help of your operating system.
Page 254 Help for IS Scan(Bjscan2.hlp) exists in the IS Scan folder. Follow the procedure below. Open the Program Files folder in Drive C. Open the Canon folder in the Program Files folder. Open the IS Scan folder in the Canon folder. Open the "Bjscan2.hlp" ﬁle.
Page 255: Other Problems
Other Problems Cannot install the printer driver BJ Status Monitor does not open Windows Cannot execute background printing Troubleshooting - Other Problems...
Page 256: Cannot Install The Printer Driver
Cannot install the printer driver Check 1 Did you follow the printer driver installation instructions in the Quick Start Guide? Check 2 Are any other application programs running? Check 3 Did you specify the correct CD-ROM drive for installation? Check 4 Is there a problem with the Setup Software &...
Page 257 For details on how to uninstall the printer driver, refer to the Driver and Utility Guide for Windows Users or Driver and Utility Guide for Macintosh Users.
Page 258 • The drive name (E: for example) varies according to how your system is Note set up. • When you install the printer driver from Run in the Start menu, specify the CD-ROM drive and ﬁle name (Install.exe) correctly. Check 4 Is there a problem with the Setup Software &...
Page 259: Bj Status Monitor Does Not Open
BJ Status Monitor does not open The BJ Status Monitor does not open and displays messages and guidance. Check 1 Do your computer and printer cable support bi-directional communication? Check 2 Is the bi-directional option selected in the printer driver?
Page 260 The computer and printer cable must both be capable of effecting bi-directional data transfer. Note If you are unsure as to whether your computer or printer cable supports bi- directional communication, contact your hardware manufacturer. Check 2 Is the bi-directional option selected in the printer driver? To set the bi-directional option, follow the procedure below.
Page 261: Cannot Execute Background Printing
Cannot execute background printing The BJ Status Monitor does not open and displays messages and guidance. Check 1 Is there enough free space available on the hard disk? Check 2 Is background printing enabled in the printer driver? Troubleshooting - Other Problems...
Page 262 ﬁles, switch background printing off. Check 2 Is background printing enabled in the printer driver? Windows Open the Printer Properties dialogue box, then click the Page Layout tab. Check Background Printing in the Background checkbox. Macintosh Select Chooser from the Apple menu.
Page 263 Speciﬁcations Printing method: Bubble Jet on-demand Printing resolution: 1440 (horizontal) x 720 (vertical) dpi. Print speed (printing with Canon standard pattern): Black printing using Black BJ Cartridge BC-30 Fast: Normal: Colour printing using Color BJ Cartridge BC-31 Fast Normal: Photo colour printing using Color BJ Cartridge BC-32 Photo...
Page 264 Interface (parallel): IEEE 1284-compatible Interface (USB): USB 1.0-compatible Interface connector (parallel): Amphenol 57-40360 or equivalent Interface connector (USB): USB standard Series B receptacle Recommended printer cable (parallel): Material: AWG28 or larger Type: Twisted-pair shielded cable Length: Up to 2.0m (6.5 ft)
Page 265 * To shut down power completely, remove the power cord from the wall outlet. ** This printer is provided with an automatic power off feature. If the printer does not receive any data for a speciﬁed length of time, the printer automatically powers down to the standby mode.
Page 266 Dimensions (with paper rest and paper output tray retracted): 455 mm(W) x 312 mm(D) x 173 mm (H) 17.9"(W) x 12.3"(D) x 6.8"(H) Weight: Approx. 4.1 kg (9.04 lb.) Feed method: Continuous feed through auto sheet feeder For High resolution paper, plain paper, envelopes, Transparencies, Glossy photo paper, gloss photo ﬁlm, Back print ﬁlm,Glossy photo cards, T-shirt transfers Sheet feeder capacity:...
Page 267 Custom size: width: 100.0mm to 241.3mm (3.94" to 9.50") height: 100.0mm to 584.2mm (3.94" to 23.0") Weight: 64 to 105 g/m Special Canon media: High Resolution Paper Glossy Photo Paper High Gloss Photo Film Glossy Photo Cards Transparencies Back Print Film...
Page 268 Compatible BJ Cartridges: Black BJ Cartridge BC-30: Nozzles: Ink colours: Black only Capacity: Approx. 1080 sheets (1500 characters per page, normal text) Color BJ Cartridge BC-31: Nozzles: 48 per colour Ink colours: Cyan, Yellow, Magenta Capacity*: Cyan Yellow Magenta approx. 470 sheets * Based on printing the ISO JIS-SCID No.
Page 269 Hard disk space: Approx. 38MB to install on Windows 98, Windows 95, Windows NT 4.0, or approx. 21MB to install on Mac OS (including temporary ﬁles) • The BJ Status Monitor cannot be used when printer is used in network Note environment.
Page 270 BCI-3PC Photo (ink tank for Color BJ Cartridge BC-32 Photo) BCI-3PM Photo (ink tank for Color BJ Cartridge BC-32 Photo) BCI-3Y (ink tank for Color BJ Cartridge BC-31) Bi-directional communication BJ Cartridge BJ Cartridges You Can Use with the Printer Black BJ Cartridge BC-30 18, 28, Index...
Page 271 Color BJ Cartridge BC-31 Color BJ Cartridge BC-32 Photo Color Image Scanner Cartridge IS-32 Connecting the Power Cord the Printer Deep print head cleaning Default printer Setting the BJC-6200 as the 158, Index...
Page 272 Document file (NT_Guide400.doc) Driver scanner driver basics Envelopes Using Error message European DL Envelope Front cover Glossy Photo Cards FM-101 Using Glossy Photo Paper GP-301 Using Halftoning High Color High Gloss Photo Film HG-201 Using High Resolution Paper HR-101/101N Ink Tank Ink Tank BCI-3Bk (For Black BJ Cartridge BC-30) Ink Tank BCI-3C (For Color BJ Cartridge BC-31) 213,...
Page 273 Load limit mark Loading Paper and Other Media LPT1 Macintosh Maintenance Aligning the Print Head BJ Cartridge Maintenance Printing a Nozzle Check Pattern Prolonging the Service Life of the Printer Replacing a BJ Cartridge Replacing Ink Tanks 168, 172, Index...
Page 274 High Resolution Paper HR-101/101N Transparencies Transparencies CF-102 T-Shirt Transfer TR-201 T-Shirt Transfers Media Sizes You Can Use with the Printer Sizes Weight Media Types You Can Use with the Printer Media Types You Cannot Use with the Printer Normal print head cleaning Nozzle check pattern NT_Guide400.doc...
Page 275 Paper guide Paper output tray Paper rest Paper thickness lever Setting the Parallel interface Parts and Functions Front view Inside the printer Operation panel Rear view Photo Optimizer Photographs Printing Photographic Images Tips on Printing Photographic Images Plain paper Using...
Page 276 Cleaning the Print heads Print side Printable area Banner Paper Envelope Glossy Photo Cards Legal Letter Printer (Parts and Functions) Front view Inside the printer Operation panel Rear view Printer cable connector Parallel interface USB interface Printer port (LPT1) Printing area...
Page 277 Legal Letter Printing on Paper and Other Media Loading Paper and Other Media Protective cap Protective tape QuickDraw printer Replacing a BJ Cartridges the Ink Tanks Resolution scanning RESUME button Scan About the Scanning Area Launching IS Scan Performing White Level Calibration...
Page 278 Multiple sheets feed together Paper does not feed from auto sheet feeder Paper jam Paper skewing during feeding Printer Does Not Start or Stops in Mid-job Cartridge holder does not move to centre Print job does not start Printer does not switch on...
Page 279 Printing halts Printing starts but nothing printing Printout is Unsatisfactory Backs of pages stained with ink Characters and figures notched / gradation streaked or unnatural Colours not clear Colours streaked or uneven Colours streaked or wrong Ink blurred Last part of print job not printing Meaningless characters, symbols printed Printed and on-screen colour do not match Printed pages curled...
Page 280 Does not launch with default settings Improper colours are displayed in the dialogue box Scanning is too slow Scanning result is unsatisfactory Image contains unexpected colors, or is too light or too dark Parts of an image are missing or not aligned properly Scanned image blurred or distorted Scanned image is of uneven quality White portion becomes greyish...
Page 281 Waste ink tank almost full White calibration sheet White level calibration WPS driver 182, Index...

Canon BJC-6200 Reference Manual

Introduction

How to Use this Manual

Parts and Functions of the Printer

Printing on Paper and Other Media

Quick Links

Related Manuals for Canon BJC-6200

Summary of Contents for Canon BJC-6200

Table of Contents