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Canon BJC-620 User Manual

Canon color bubble jet printer user's manual bjc-620
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BJC-620
USER'S
MANUAL
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Summary of Contents for Canon BJC-620

  • Page 1 BJC-620 USER’S MANUAL Canon...
  • Page 2 BJC-620 Table of Contents Introduction Supplies and Accessories Ink Tanks Canon Specialty Papers Getting Help From Canon Servicing the Printer Using the Microsoft Windows Printing System Understanding the Microsoft Windows Printing System Checking the Computer Requirements Printing With the Microsoft Printing System...
  • Page 3 Ink Tank Incorrectly Installed Troubleshooting the Microsoft Windows Printing System Technical Notes Bios Setups for Various Systems Appendix Specifications Appendix Using the BJC-620 in a Network Environment Glossary Index FCC Regulations Warranty 3 – 22 3 – 24 4 – 1 4 –...

  • Page 4: Supplies And Accessories 1

    You receive instant notification of printer information and you can see the printer's status on your computer screen. The BJC-620 offers exceptionally high print quality and fast print speed using both color and black inks. We are certain you will be satisfied with its advanced Bubble Jet technology.

  • Page 5: Ink Tank:

    Canon has an extensive dealer network equipped to offer you supplies as you need them. To find a dealer near you, call the Canon Referral Service at 1-800-848-4123. If supplies are not available from your local dealer, you can order directly from Canon by calling 1-800-671-1090.
  • Page 6 Canon, or download printer drivers. Just type GO CANON at any CompuServe prompt. If you have a modem, you can connect to Canon through the Web, its BBS, or Compuserve. Through these on-line services, you can retrieve general information about specific products.
  • Page 7 Customer Care Center. 6HUYLFLQJ WKH 3ULQWHU The Canon BJC-620 Color Bubble Jet Printer is designed with the latest technology to provide trouble-free operation. The warranty information at the back of the manual describes Canon's limited one-year warranty for its Bubble Jet printers. Be sure to read the warranty information to find out about the different service options available to you.
  • Page 8 This chapter introduces you to the Microsoft Windows Printing System for the BJC-620. It includes:  ,QWURGXFWLRQ Understanding the Microsoft Windows Printing System Printing with the Microsoft Windows Printing System Using the Microsoft Windows Printing System program group The Microsoft Windows Printing System dialog boxes...
  • Page 9 Microsoft Windows 95, Microsoft Windows 3.1, or Microsoft Windows for Workgroups 3.1 Parallel printer port with bi-directional communication capability The printer may not print some pages at high resolution with the system above. In this case, the following are suggested. 486SX 25MHz personal computer...
  • Page 10 You must use a bi-directional cable for proper operation. Also, your computer's interface must have bi-directional capability. If your computer tells you that it cannot find the BJC-620 printer, but the printer is plugged in, turned on, and connected to the computer, see the Technical Notes starting on page 5-11.
  • Page 11 Click the ? button (on the upper right corner of the screen) and then click an item. Press F1. Select Programs from the Start menu, then click on Canon BJC-620 Help in the Microsoft Windows Printing System folder. Choose the Help button or press F1 while in the Setup dialog box.
  • Page 12 Provides you with the latest information about using the Microsoft Windows Printing System with your printer. Opens the BJC-620 Properties dialog boxes, which you can use to set the printing options for Microsoft Windows 95. Displays the Status Window so you can check the status of a print job.
  • Page 13 Control Panel or Print Manager icons in the Main group of the Program Manager. 2. In the Printers dialog boxes, make sure BJC-620 on LPTl is highlighted and then choose the Setup... button to open the Setup dialog box. You can open the Printer Setup dialog box, Print Manager, or Printers folder from the Microsoft Windows Printing System group.
  • Page 14 Many applications do not follow the above Microsoft Windows guidelines. Until you are familiar with how your Microsoft Windows application uses the Microsoft Windows Printing System settings, it's a good idea to verify the settings each time you print. The Microsoft Windows Printing System dialog boxes, where you select printing options, differ depending on whether you are using Microsoft Windows 95 or Microsoft Windows 3.1 or Microsoft Windows for Workgroups 3.1.
  • Page 15 Specifies printer port settings and timeout settings. Specifies multiple copies, collated or not, and the print orientation. Chapter 2...
  • Page 16 Chooses the paper source and paper size. Chooses the paper source and paper size. Chapter 2...
  • Page 17 Draft (180 x 180 dpi), Normal (360 x 360 dpi), and Best (720 x 720 dpi). For detailed information on the Microsoft Windows Printing System printer options settings, refer to the on-line help. You select printing options in the following dialog boxes. This is the first dialog box you open from your application program.
  • Page 18 You open the Quality and Graphics dialog boxes from the Printer Setup dialog box. Selects media type. printer resolution, and print quality. The resolution settings are Draft (180 x 180 dpi), Normal (360 x 360 dpi), and Best (720 x 720 dpi).
  • Page 19 When your computer is connected to a network printer, the "Status Not Available Network Printer" message always appears in the Status Window. That is, you cannot check the status of the printer or control the printer, except to print a test page. The Status Window for the network printer appears on the network printer server, which is connected locally to the printer.
  • Page 20 When you install the Microsoft Windows Printing System into Microsoft Windows 3.1 or Microsoft Windows for Workgroups 3.1, the Print Manager is enhanced and you can open the Status Window by clicking the printer info button on the toolbar in the Print Manager.
  • Page 21 Other icons indicate when the printer is idle, when the Microsoft Windows Printing System has detected a condition that requires either your eventual or immediate attention, and when the status of the printer is not available.
  • Page 22 When the printer is ready, the icon looks like it does during printing, but without the progress bar. When the printing has finished, a stack of pages appears on the printer. When printing is paused, the icon shows a II mark.
  • Page 23 The Microsoft Windows Printing System gives you complete information about your print job and the printer itself. There are three categories of messages: Information messages notify you of a condition that does not I require immediate action. Alerts require your intervention before printing can proceed.
  • Page 24 The Status Window always displays job information. However, the View menu allows you to set the four components (Toolbar, Printer animation, Progress bar, and Status bar) to display in the Status Window. You cannot resize the Status Window, but you can make more room on the screen by showing fewer components.
  • Page 25 You can print a test page with the Print Test Page button and perform the quick cleaning with the quick Clean button on the Toolbar in the Status Window. You can also perform the above operations in the Printer Options dialog box, which can be opened from the Status Window. Chapter 2...
  • Page 26 7KH 3ULQWHU 2SWLRQV 'LDORJ %R[ You can perform the printer maintenance operations from the Printer Options dialog box. To display the Printer Options dialog box, open the Status Window and then select Printer Options... from the Options menu. Chapter 2...
  • Page 27 This chapter describes how to use the printer for all your printing operations. It includes: Selecting paper Setting the paper thickness lever Setting the paper selection lever and the paper support Summary of printer settings for various print media Automatically feeding paper...
  • Page 28 The coating used on this paper is a unique formula that ensures full compatibility with your Canon color inks. Use this paper for your printer output that requires crisp color rendering on a high quality, nonglossy paper.
  • Page 29 (nonglossy) side of the film in mirror image and then viewed from the front or glossy side using a backlighting device. For more details, ask a Canon Authorized Dealer for information or refer to the manual supplied with the film.
  • Page 30 %URFKXUH 3DSHU Canon's Brochure Paper BP-1O1 is specifically designed for creating high quality brochures on glossy paper. Combined with Design Essentials from Canon Creative, you have everything you need to create professional half-fold, tn-fold, and full sheet brochures. Each glossy sheet is coated on both sides to allow manual duplex printing.
  • Page 31 %HIRUH /RDGLQJ 3DSHU To ensure trouble-free paper handling, you'll want to set the paper thickness lever and the paper selection lever before loading paper. 6HWWLQJ WKH 3DSHU 7KLFNQHVV /HYHU You use the paper thickness lever to adjust the distance between the print head and the paper to accommodate different paper thicknesses.
  • Page 32 6HWWLQJ WKH 3DSHU 6HOHFWLRQ /HYHU DQG WKH 3DSHU 6XSSRUW Set the paper selection lever and the paper support to their proper positions before loading paper.  3DSHU +DQGOLQJ When automatically loading a stack of paper, set the paper selection lever to the back position and extend the paper support. When automatically loading a stack of envelopes, set the paper selection lever to the front position and extend the paper support.
  • Page 33 This lever is different than the lever on a typewriter or dot matrix printer. You need not pull it forward to load paper. You set the paper selection lever to the front position only when loading envelopes or when manually feeding paper. If it is set to the front position when you are automatically feeding stacks of normal paper, the printer may feed multiple sheets or jam.
  • Page 34 The following table summarizes the printer settings for the various types of print media: Paper Paper thickness type lever Plain paper Down Bubble Jet Paper Down (LC-301) Coated Paper Down (LC-101) High Resolution Down Paper (HR- 101) Transparency Down (CF-102)
  • Page 35 $XWRPDWLFDOO\)HHGLQJ3DSHU You can place approximately 100 sheets of plain paper or Bubble Jet paper (17 lb or 64 g/m ) in the sheet feeder at a time. You can stack approximately 50 sheets of transparency film, back print film, or high resolution paper in the sheet feeder. However, these special print media may not advance correctly under unusual environmental conditions (such as extreme temperatures and humidity).
  • Page 36 Pull the paper support up until it stops. The paper support keeps paper straight and limits the possibility of jams. Extend the paper output tray. Chapter 3...
  • Page 37 Align the edge of the paper with the right edge of the sheet feeder. Do not force the paper into the printer. Insert the paper so that the side you want to print on is facing you. If you are using a preprinted stock, such as letterhead, insert the top of the paper into the sheet feeder first.
  • Page 38 WR WKH VWDFN RI SDSHU 6WDUW SULQWLQJ  3DSHU +DQGOLQJ This keeps the paper feeding straight into the printer and reduces skewing. Be sure there is no gap between the paper guide and the edge of the stack of paper.
  • Page 39 If paper curls after printing, remove it immediately; otherwise, paper jams may occur. The platen (a roller on the inside of the printer) may become inked if you print data beyond the width of the page. If this happens, clean the platen with a soft cloth.
  • Page 40 Let the printed sheets of film dry completely before storing them. The complete drying time required for color printing on Canon's transparencies or back print film is approximately 15 minutes. The complete drying time required for solid black printing on this media is approximately 30 minutes.
  • Page 41 When a sheet of film has dried completely, cover its printed side with a sheet of plain (not coated) paper before storing it; this is recommended even if you place the sheets of film in a clear file. For best results when printing on special papers, follow the instructions that come with the paper.
  • Page 42 If you are manually feeding heavier-weight print media, set the 2SHQ WKH WRS paper thickness lever to the up position. (See page 3-8 for FRYHU DQG FKHFN details). WKH SDSHU If you are printing normal weight (20 ib) print media, set the lever WKLFNQHVV OHYHU down.
  • Page 43 Start your print operation. After printing on heavier-weight print media or envelopes, set the paper thickness lever (inside the printer) to the down position before printing on normal paper. After manually feeding a sheet of paper or an envelope, set the paper selection lever to the back position.
  • Page 44 U.S. Commercial number 10 (COM 10) envelopes and European DL envelopes are recommended. You may be able to stack envelopes of other sizes in the sheet feeder; however, Canon cannot guarantee consistent performance on envelope sizes other than COM10 and DL.
  • Page 45 Printing on envelopes in portrait orientation results in faster printing. However, several software packages, such as WordPerfect® and Word for Windows, default to landscape orientation. This requires adjustments in the software to correctly print on envelopes with this printer. See your software documentation for details. /RDGLQJ (QYHORSHV When you are ready to print on envelopes, follow these steps to stack envelopes in the sheet feeder.
  • Page 46 6HW WKH SDSHU VHOHFWLRQ OHYHU WR WKH IURQW 3UHSDUH WKH HQYHORSHV  3DSHU +DQGOLQJ Make sure the paper support is extended. Move the paper guide to the left to match the width of the envelopes. Arrange the stack of envelopes on a firm surface and press down firmly on the edges to make the folds crisp.
  • Page 47 ,QVHUW WKH Align the stack of envelopes with the right edge of the sheet feeder. HQYHORSHV $GMXVW WKH SDSHU JXLGH WKH VWDFN RI HQYHORSHV Make sure the printer is on-line. 6WDUW SULQWLQJ Start your print operation.  3DSHU +DQGOLQJ Chapter 3...
  • Page 48 If this causes the envelopes to misfeed, use an interface cable with a smaller connector. 8VLQJ &DQRQ V 6SHFLDOW\ 3DSHUV This section describes how to use the cleaning sheet that comes with the Canon High Resolution Paper and how to use the Fabric Sheets for Canon Printers. &DQRQ V +LJK 5HVROXWLRQ 3DSHU +52 Canon's High Resolution Paper HR-101 is designed for high quality printing.
  • Page 49 (going into the sheet feeder). Adjust the paper guide to the edge of the cleaning sheet. Turn off the printer by pressing the POWER button. Press and hold the FF and PRINT MODE buttons and press the POWER button until the printer beeps.
  • Page 50 )DEULF 6KHHWV )62 Fabric sheets FS-101 for Canon printers come with a booklet that describes special handling procedures. Be sure to look through this booklet for special information regarding the Fabric Sheets. This section describes specific steps for using Fabric Sheets with the BJC-620.
  • Page 51 3ULQWHU *XLGHOLQHV This chapter covers the care and maintenance required for your Canon BJC-620 Color Bubble Jet Printer. It includes: Printer guidelines Cleaning the printer Cleaning the print head unit Replacing an ink tank Replacing the print head unit Transporting the printer...
  • Page 52 For reliable data communications between your computer and the printer, use a short cable, six feet or less in length. The cable must be bi-directional. Do not move the mechanism that holds the print head unit and ink tanks.
  • Page 53 Your printer requires little routine maintenance. Perform the following maintenance, as necessary, to keep your printer in good operating condition. Be very careful when cleaning the printer. Make sure the printer is turned off; then unplug it. Use a soft cloth to remove any ink mist or paper debris.
  • Page 54 &OHDQ WKH Clean any smudges or dust. H[WHULRU RI Do not clean the exterior of the printer with volatile liquids such as thinners, benzine, or any spray-type or chemical cleaners; doing so will damage the surface of the printer. SULQWHU &OHDQLQJWKH3ULQW+HDG8QLW...
  • Page 55 Printer Options dialog box. See page 2-20 for details. If you are not using Microsoft Windows, you can select the print head cleaning method from the printer's operator panel. When you press the PRINT MODE button repeatedly, you cycle through the cleaning types as follows:...
  • Page 56 6WDUW FOHDQLQJ Make sure the printer is turned on. Hold these buttons until the printer beeps and the INK and Press the PRINT MODE button until the appropriate lights are o The printer starts the selected print head cleaning procedure.
  • Page 57 Always install the ink tanks in the correct slots. If you install an ink tank in the wrong slot, the color inks may mix with each other in the printer and the new ink tank may be spoiled.
  • Page 58 5HSODFLQJ DQ ,QN 7DQN Canon makes numerous ink tanks; the BJI-201 ink tanks are designed specifically for the BJC-620 Color Bubble Jet Printer and are the only ones Canon recommends that you use. Do not attempt to disassemble or refill an ink tank.
  • Page 59 Grasp each side and lift up. Do not open the print head unit compartment cover inside the printer. You can easily remove and install the ink tanks with this cover closed. Lift up the front of the old ink tank and slide it out of its slot.
  • Page 60 Carefully remove the new ink tank. Be very careful--if you spill any ink, it may be very difficult to remove. Do not attempt to move the mechanism that houses the print head unit and ink tanks Chapter 4...
  • Page 61 ERROR and INK lights come on and the printer does not operate. When you turn off the printer, the print head unit moves to the home position on the right and caps each ink tank. This keeps the ink tanks from drying out.
  • Page 62 Customer Care Center to find out your service options (see page 3ULQW +HDG 8QLW *XLGHOLQHV The most important thing you can do to extend the life of your BJC-620 and to ensure optimum print quality is to take care of the print head unit. To avoid damaging...
  • Page 63 Be sure to set them upright on a level surface with their number labels facing up. Do not remove the print head yet. PRINT MODE button until the printer beeps. This empties the ink from the print buttons and press the Chapter 4...
  • Page 64 Do not touch the terminals on the inside of the compartment cover. 5HPRYH WKH SULQW Dispose of it properly. Follow local guidelines for disposal. KHDG XQLW Make sure the power cord is attached and the power is off. Chapter 4...
  • Page 65 Gently place the print head unit into the compartment with the print head nozzles down, the terminals up, and the silver filters facing the front of the printer. You don’t need to press on the print head unit. When you close the compartment cover, the print head unit becomes secure.
  • Page 66 Press down firmly on the two white dots on the top of the cover until it snaps securely closed. You actually hear two distinct clicks as the cover engages with the compartment base. Make sure the sides of the gray compartment cover touch the black base of the print head compartment.
  • Page 67 Print the alignment page to select the best horizontal registration for printing. If you are using the Microsoft Windows Printing System, see page 2-20. If you turn on the printer and the orange the Initializaton Error section on page 5-3 for details. light flashes, see ERROR...
  • Page 68 3UHVV WKH 32:(5 EXWWRQ WR WXUQ RII WKH SULQWHU While the BJC-620 Color Bubble Jet Printer is small and compact, it is not a portable printer and you need to take care when transporting it. The printer’s components, such as the sheet feeder, may become damaged if subjected to severe vibration during transportation.
  • Page 69 Press and hold the buttons and press the FF, PRINT MODE, button until the printer beeps. This empties the ink from the POWER print head unit. Remove any paper from the sheet feeder. Detach the interface cable and the power cord.
  • Page 70 Replace the piece of plastic that protects the sheet feeder. Chapter 4...
  • Page 71 Store the ink tanks in the box with the printer. Chapter 4...

  • Page 72: Getting Help From Canon 1

    World Wide Web, our BBS, and Compuserve. This chapter contains very basic information to help solve printer problems. It describes how to use Canon's various support services, covers a few basic problems, and describes how to clear a paper jam. It also includes troubleshooting information regarding the Microsoft Windows Printing System.
  • Page 73 ,GHQWLI\LQJ <RXU 3ULQWHU 3UREOHP Before contacting Canon, identify your printer problems and make sure you have the following information: Product name - BJC-620 Serial number Place of purchase Nature of problem Steps you have taken to solve the problem and the results...
  • Page 74 These lights indicate where the printer is in the cleaning process. If a print head unit error occurs when you turn in the printer, the orange ERROR light and one or more PRINT MODE lights flash. Follow these steps:...
  • Page 75 7XUQ WKH SULQWHU EDFN RQ Do not unplug the printer during the initialization. If you do, the printer will not be initialized correctly and may not print properly. Wait until the POWER light stops flashing and the printer goes on-line before performing any other print operations.

  • Page 76: Using The Microsoft Windows Printing System 2

    &OHDULQJ3DSHU-DPV When a paper jam occurs, the ERROR light comes on and the printer goes off-line. If you are using the Microsoft Windows Printing System, you see this Status Window: Press ON LINE or click the Resume Printing button in the Status Window to continue printing.
  • Page 77 If your ink tanks seem to run out of ink before you think they should, make sure you are following these guidelines. Turn off the printer only when the print head unit is in the home position. When in the home position, the print head unit is capped; this protects the print head nozzles and ink cartridges from damage or drying out.
  • Page 78 FRUUHFW VORWV If the problem persists, replace the ink tanks with new ones. 6\VWHP When a problem occurs, the Status Window displays the printer error message. To resolve the problem, press instructions. The following table contains additional information to help you solve any BJC- 620 printer operation problems that may occur with the Microsoft Windows Printing System.

  • Page 79: Microsoft Windows 95 2

    System may be 180 x 180 dpi. 5-8 Troubleshooting 6ROXWLRQ Set the Canon BJC-620 as the default printer as follows. When using Microsoft Windows 95: 1. Open the Printers folder and select the BJC-620. 2. On the File menu, click Set As Default.
  • Page 80 3UREOHP &DXVH Blurred or smudged The printing option settings do not match your media. Color output looks The Halftoning method rough selected via the Microsoft Windows Printing System may be Solid. Prints only in black Gray Scale Printing may be selected, which prints all documents in black and white.
  • Page 81 3UREOHP &DXVH High gloss film is Black ink on high gloss soiled with black ink film does not dry easily, at a high resolution Printing is slow Printing options may be too complicated, Paper does not feed You may not have correctly selected the Paper Source that is suitable...
  • Page 82 If you have connected the BJC-620 to your computer and have turned it on, but your computer says it cannot find the printer, you may need to modify your BIOS setup. This section describes the BIOS setups for several computer configurations. Our on- line services are updated with this type of information as it becomes available.
  • Page 83 Select Resource Tab, and Make a Note of the Resources Settings Cancel Out of the LPT Port Properties Remove the ECP Printer Port From Device Manager Restart the Computer and Press the FIO Key (at 2 beeps or any other appropriate...
  • Page 84 Press F2 to Enter Setup Use up Arrow Key to Go to Top Toolbar Use Right Arrow Key to Go to Advanced Hit Enter on Advanced 3rd Item is Parallel Port Mode Use Plus Key to Change From Compatible to Bi-directional Hit Escape to Go to Main Menu Select Save Changes and Exit Notice Changes and Have Been Saved (continue)
  • Page 85 Fl to Enter Setup Advanced Options Select Input/Output Options Press Enter Highlight Parallel Printer Options Select Using the Right and Left Arrow Keys Hold Fl Down While Turning on Computer Cursor Over to Config Icon Press Enter Cursor Over to Parallel...
  • Page 86 3DFNDUG %HOO  &'7: Press Fl to Enter Setup Arrow to Integrated Peripherals Change PARALLEL PORT MODE to AUTO Press Escape Twice Save and Exit 3DFNDUG %HOO ([FHO  3OXV Press CTRL ALT S to Enter Setup Select ADVANCED SYSTEM Setup Hardware Configuration Change Parallel Port Mode to "OUTPUT ONLY"...
  • Page 87 Packard Bell Legend 822 CD Press Fl to Enter Setup Hit Right Arrow Key to Go to Advanced Hit Enter Screen Shows Integrated Peripherals, Hit Enter Cursor Down to LPT Mode: Compatible Hit Enter Hit Arrow Key to Go to ECP Mode Hit Enter Hit Escape Hit F10 Select Save Changes and Exit...
  • Page 88 Bubble jet ink on-demand Automatic feed Manual feed Maximum thickness of stacked paper: Plain paper Bubble Jet paper Coated paper High resolution paper Transparencies Back print film High gloss film Fabric sheets T-shirt Transfers Greeting cards Brochure paper Thick paper Envelopes Letter Legal...

  • Page 89: Fabric Sheets Fs-101 3

    Approximately 100 ms per line at 1/6-in line 3ULQWLQJ 'LUHFWLRQ Bi-directional A-2 Specifications Canon Coated Paper LC-101 Canon High Resolution Paper HR-101 Canon Transparencies CF-102 Canon Back Print Film BF-102 Canon High Gloss Film HG-101 Canon T-Shirt Transfers TR-101 Fabric Sheet FS-101...
  • Page 90 The shaded portion in the following figure shows the printable area for papers. The shaded portion in the following figure shows the printable area for envelopes. Right 0.25 in Left 0.25 in 0.33 in Bottom 0.28 in Right 0.25 in Left 1.24 in 0.l2 in...
  • Page 91 3ULQW +HDG 8QLW Type: ,QN 7DQNV Black Type: Ink color: Number of characters printed: Color Type: Ink color: Number of characters printed: $ 6SHFLILFDWLRQV 64 nozzles for each color BJI-201 Bk HG Black Approx. 450 pages in High Quality Text mode (5% coverage) Approx.
  • Page 92 Approx. 9.9 lb (4.5 kg) To receive information regarding the interfa call Canon’s toll-free Fax Retrieval System 4345 and request the BJC-620 Interface Sp 41º F to 95º F (5º C to 35º C) 10% to 90% RH (no condensation) 32º...
  • Page 93 2SHUDWRU3DQHO $ 6SHFLILFDWLRQV Appendix A...
  • Page 95 6KDULQJD3ULQWHU You can use the BJC-620 that is connected locally to your computer a your network. You can share the BJC-620 in a Microsoft Windows 95 or Microsoft Workgroups 3.1 environment as described in this appendix. 1. In the Printers folder, select the BJC-620 you want to share.
  • Page 96 When you install the Microsoft Windows Printing System without connecting to a l program asks whether you want to redirect the selected port to a network printer or Windows Printing System without a printer. After you select a port, you see this scr If you want to connect your computer to a network printer that is being share The Network Printer Resources dialog box appears.
  • Page 97 Select the network printer by selecting the network printer’s path. The network printer is connected to the selected port. Choose OK to continue installation. You can connect to a network printer after installing the Microsoft Windows For details, see the Microsoft Windows 95 or Microsoft Windows for Workg documentation...