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When changes occur in applicable products or in the content of this manual, Canon will release technical information as the need arises. In the event of major changes in the contents of this manual over a long or short period, Canon will issue a new...
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I. ABOUT THIS MANUAL This manual consists of three parts containing information for servicing the product. Part 1: Product Specifications Product overview and specifications. Part 2: Troubleshooting A guide to troubleshooting the product and identifying the parts and units needing replacement. Troubleshooting is described according to problem descriptions as well as error indications by the status indicator.
Part 1: Product Specifications BJC-6200 1. PRODUCT OUTLINE 1.1 Product Outline "Standard Color Printer for Personal Use" 1) Dual cartridge system for high-speed monochrome printing and high-speed color printing. 2) Printer cartridge incorporates ink drop modulation technology for high-quality 1440 720 dpi printing. 3) Separate ink cartridges and tanks for all colors to reduce running costs.
Part 1: Product Specifications BJC-6200 2. SPECIFICATIONS 2.1 Printer Specifications 2.1.1 Printer specifications Type Desktop serial printer Paper Feed System Automatic feed only (No manual feed) Resolution 1440 720 dpi (Max. resolution) Throughput (Reference High-speed Standard High-quality only) BC-30 + BC-31 Cartridge Black Text (PC Magazine) 9.6 ppm 7.7 ppm...
Part 1: Product Specifications BJC-6200 2.2 Paper Specifications 2.2.1 Paper sizes and weights (1) Paper sizes A4, B5, A5, A5 landscape, letter, legal, envelope (C4 and C6), postcard (2) Weight 64 g - 105 g/m for auto feeding 2.2.2 Paper types and handling Type Size ASF Capacity...
Part 1: Product Specifications BJC-6200 2.5 Printer and Scanner Drivers The drivers and interface ports that can be used with the printer are listed below. Printer Driver Scanner Driver Parallel I/F USB I/F Parallel I/F USB I/F Windows 95/98 Windows NT4.0 Windows 2000 Macintosh : Compatible.
Part 1: Product Specifications BJC-6200 3. PACKING CONFIGURATION After opening the package, make sure all the items below have been included. Quick Start Guide Cartridge Container User Manuals Ink Tanks BJ Cartridges Printer Power Cord Output Tray Packing Materials Packing Materials Tape Tape Tape...
Part 1: Product Specifications BJC-6200 4. PARTS CODE LIST A list of printer parts, consumables, and optional equipment are listed below. Table 1-1 PARTS CODE LIST Item Designation Product Code Printer BJC-6200 Q30-3310 Q30-3312 BJ cartridge Black BC-30 F45-1471 Color BC-31 F45-1481 Photo...
Part 2: Troubleshooting BJC-6200 1. PRINTER OPERATION The printer's operation status is indicated by the status indicator, and the printer can be controlled from the computer or with the printer itself. 1.1 Status Indicator The printer's operation status is indicated by the indicator. When an error occurs, the nature of the error can be known by the number of times the indicator blinks in orange and/or green.
Part 2: Troubleshooting BJC-6200 2. SERVICING 2.1 Before Troubleshooting Before troubleshooting the printer, check the following and see if any of the applicable problems can be fixed. Problem Probable Cause Solution The printer does not The power outlet is not supplying the Connect the AC cord to a power outlet operate at all required voltage.
Part 2: Troubleshooting BJC-6200 2.2 Detectable Problems from System Start to Exit AC power connection AC power supplied MPU & printer controller initialization ROM check DRAM check Ink sensor check/waste ink-full check/internal No error indication • Ink sensor error temperature sensor (see page 2-9) (TH501) check...
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Part 2: Troubleshooting BJC-6200 From preceding page Error check Normal? Indicator repeats: Blinks 3 times in • orange/green, then one long blink in green. EEPROM error (See page 2-8) Indicator repeats: Blinks once in orange, • ROM error* repeatedly. (See page 2-8) Indicator repeats: Blinks 2 times in •...
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Part 2: Troubleshooting BJC-6200 From preceding page ASF sensor check Normal (ON)? Indicator repeats: Blinks 10 times in • ASF sensor error orange/green, followed by a long blink in green, repeatedly. BJ cartridge check (See page 2-9) Normal? Cleaning Cartridge installation •...
Part 2: Troubleshooting BJC-6200 2.3 Troubleshooting Problems Problem Probable Cause / Check Items Solution Power does not come on AC adapter, control board, DC cable. Replace faulty part. No printing BJ cartridge, purge unit, ink tank, or Replace faulty part. orange cap/tape still affixed to print head.
Part 2: Troubleshooting BJC-6200 2.4 Troubleshooting With Error Indications 1) Error indication when a user-recoverable error occurs The indicator indicates an error by blinking in orange for a certain number of times. After it blinks in orange to indicate the error, it blinks once, long, in green. This indication is repeated.
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Part 2: Troubleshooting BJC-6200 8 times in Waste-ink warning** Cause: The total waste-ink count recorded in the orange EEPROM exceeds 95% of the stipulated amount indicating waste-ink full. Suspect: Waste-ink absorber, control board 9 times in Auto Print Position Adjustment Cause: Auto head position adjustment problem orange occurred.
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Part 2: Troubleshooting BJC-6200 8 times in 5200 Cause: Faulty temperature sensor in the BJ Print head temperature sensor orange/green cartridge. (diode sensor) error Suspect: BJ cartridge, control board 9 times in 5600 No cartridge error Cause: The cartridge cannot be detected other orange/green than at the cartridge replacement position.
Part 2: Troubleshooting BJC-6200 3. DISASSEMBLY AND REASSEMBLY 3.1 Cautions for Disassembly and Reassembly 3.1.1 Ink stains (Ink path/ink mist) During servicing, be careful not to touch the ink path and get ink stains on the printer, work table, and your hands and clothing.
Part 2: Troubleshooting BJC-6200 3.3 Disassembly and Reassembly Cautions for disassembling and reassembling the printer are stated below. As for the disassembly procedure, refer to the Parts Catalog . The illustrations in the Parts Catalog are numbered according to the order of disassembly. 3.3.1 Carriage lock release Normally, when a cartridge is installed on the carriage and the power is turned off, the printer moves the carriage to the capping position to lock it.
Part 2: Troubleshooting BJC-6200 3.3.3 Removing the upper cover unit To remove the upper cover unit, see the figure below. 1) Unhook the upper cover unit's four hooks on the sides and back. 2) Unhook the two hooks on the front. To reinstall, follow this procedure in reverse.
Part 2: Troubleshooting BJC-6200 3.3.5 Removing the pressure roller unit To remove the pressure roller unit, release the three hooks in turn as shown by the arrows in the figure. Then pull it out from rear of the printer unit. When releasing the hooks, start with the one on the left (when facing the front of the pressure roller unit).
Part 2: Troubleshooting BJC-6200 3.3.7 Removing the ASF unit Set screw ASF unit Set screw Figure 2-8 Removing the ASF Unit 3.3.8 Removing the head gap adjustment section Secured to the printer frame, the head gap adjustment plate is for adjusting the gap between the BJ cartridge's nozzles and platen so that the optimum printing quality is obtained.
Part 2: Troubleshooting BJC-6200 3.4 Adjustments and Settings After Disassembly and Reassembly 3.4.1 Adjustments (1) User Level Timing Adjustment Time Required Tools Required BJ cartridge printing position 2 min. 2 sheets of B5 or larger After BJ cartridge installation/removal adjustment paper (2) Serviceman Level Timing...
Part 2: Troubleshooting BJC-6200 3.4.2 Applying grease Apply the correct grease to the places shown below. Use a flat brush to spread a thin coat of grease. To disassemble and reassemble the printer, refer to the Parts Catalog . When applying grease, be careful not to get any grease on the wiper and cap. Cam friction surface Approx.
Part 2: Troubleshooting BJC-6200 3.4.3 Print head position adjustment Since the printer has two BJ cartridges installed, the ejected ink's placement can be thrown off due to the differences in the BJ cartridges and the installation conditions. Less than optimum printing quality will result.
Part 2: Troubleshooting BJC-6200 3.4.4 Setting the EEPROM After replacing the control board or waste-ink absorber, reset the EEPROM, set the model settings, and do a test printout to confirm the settings. The EEPROM (IC502) on the control board stores various printer data such as the waste-ink amount and other printer specific settings.
Part 2: Troubleshooting BJC-6200 3.4.6 Adjusting the head gap If the set screws securing the head gap adjustment plate to the printer frame are loosened or removed, the head gap adjustment will be necessary. Preparation 1) Remove the upper cover unit and bottom case. (Or, reassemble the printer so that the upper cover unit and bottom case are to be attached next.) 2) Remove the paper thickness lever spring and the left and right shaft clips, then attach the bottom case.
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Part 2: Troubleshooting BJC-6200 Adjustment Procedure 1) Set the gap gauge (QY9-0038) to position A1. 2) Move the carriage belt by hand so that the carriage goes to position A2. Align the bottom case's rib with the carriage's right end. 3) Install a black BJ cartridge without ink tank in the carriage.
Part 2: Troubleshooting BJC-6200 4. OPERATION CHECK AFTER DISASSEMBLY AND REASSEMBLY 4.1 Check Procedure After disassembly and reassembly, follow the procedure below to check the printer's operation. 1) After service/factory test printout with the printer alone 7.1 Service Mode Operations Check that the printer can print properly.
Part 2: Troubleshooting BJC-6200 5. TRANSPORTING THE PRINTER Before moving or transporting the printer, put one BJ cartridge (with the ink tank installed) in the cartridge container. This is to prevent the ink from leaking and the BJ cartridge's ink nozzles from drying up. Before returning the repaired printer back to the customer, move the carriage to the cartridge replacement position and tape it at that position.
Part 2: Troubleshooting BJC-6200 6.4 Operation with the Printer's Operation Panel The printer can be operated in the offline operation mode, with the power turned on and without connection to a computer. With the printer turned on, you can start various printer operations by holding down the RESUME button and releasing after the green indicator blinks the stipulated number of times.
Part 2: Troubleshooting BJC-6200 Black BJ cartridge Color BJ cartridge Large-dot printing by the 1st nozzle Large-dot printing Large-dot printing by the 1st nozzle Yellow 48 nozzles Cyan 48 nozzles 160 nozzles Magenta 48 nozzles Black Large-dot printing by the 48th nozzle Large-dot printing by the 160th nozzle Small-dot printing Small-dot printing by the 1st nozzle...
Part 2: Troubleshooting BJC-6200 7. SERVICE-RELATED FEATURES The printer has a Service Mode for accessing service settings and executing test printouts. The operations can be selected via the operation panel buttons. 7.1 Service Mode Operations 1) With the printer turned off, hold down the RESUME button and press and hold the POWER button (the green indicator lights).
Part 2: Troubleshooting BJC-6200 7.2 Service/Factory Test Printout The header of the service/factory test printout shows the control ROM version, model setting, total printed sheet count, total waste-ink absorption amount, and other information. Total printed sheet count with photo/color BJ cartridge Installed cartridges Unused Total printed sheet count with black/color...
Part 2: Troubleshooting BJC-6200 7.3 Printing the EEPROM Information The EEPROM stores information such as the various settings; the total printed sheet count of the black, color, and photo BJ cartridges and scanner cartridge; the total waste-ink absorption amount; and the error history of the last three non user-recoverable errors.
Part 2: Troubleshooting BJC-6200 7.4 Resetting the EEPROM The EEPROM stores information such as the various settings; the total printed sheet count of the black, color, and photo BJ cartridges and scanner cartridge; the total waste-ink absorption amount; and the error history of the last three non user-recoverable errors.
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Part 3: Appendix BJC-6200 1. TECHNICAL REFERENCE 1.1 Print Mode List The print mode list for the black, color, and photo BJ cartridges is shown below. By setting the printer driver's "Dithering," "Paper Type," and "Printing Quality" settings, the printer will operate in the printing modes below.
Part 3: Appendix BJC-6200 1.2 Purge Unit's Capping and Cleaning Functions Capping is executed at the following times: • When the power is turned off with the POWER button. • When uncapped and print signals have not been received within the stipulated time during standby. During paper feeding: After 20 min.
Part 3: Appendix BJC-6200 1.4 Operation with a Computer You can set the printer's functions via the dedicated printer driver. 1.4.1 Setting functions with the printer driver You can use the dedicated printer driver's utilities to set or execute the following: 1) Cleaning 2) Head refreshing 3) Pick-up roller cleaning...
Part 3: Appendix BJC-6200 1.5 Detection Functions by Sensors The printer has the following sensors to detect the printer's operating status. Internal temperature Pick-up roller sensor Paper-end sensor Purge sensor Home position sensor sensor (Purge unit) (Carriage unit) Printing position sensor Ink sensor (Carriage unit) Figure 3-2 Sensor Locations...
Part 3: Appendix BJC-6200 1.6 Electronic Circuit Description 1.6.1 Circuit block diagram A block diagram of the printer's electronic circuit comprising the control board and carriage board is shown below. Control Board Address bus ROM A0 - A19 48MHz (X101) DC/DC converter Data bus ROM D0 - D15 &...
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Part 3: Appendix BJC-6200 CN401 (Ink Sensor Connector) Pin No. Signal IN/OUT Function INK_PWM Photo LED drive signal in the ink sensor INKS Voltage varying according to the reflected light amount CN402 (Pump Sensor Connector) Pin No. Signal IN/OUT Function VSEN Photo LED drive signal in the ink sensor SNS_DO_RUCK...
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Part 3: Appendix BJC-6200 CN202 (Carriage Ribbon Cable Connector) CN2: Carriage Board Pin No. Signal IN/OUT Function CN2 Pin No. Serial data I/O direction control signal HENB3 Front heater driving signal for nozzles 113-160 in the head HENB2 Rear heater driving signal for nozzles 113-160 in the head HENB1 Front heater driving signal for nozzles 1-112 in the head HENB0...
Part 3: Appendix BJC-6200 2.4 AC Adapter Figure 3-10 AC Adapter Pin No. Signal IN/OUT Function N.C. N.C. +24V +24V DC N.C. +5V DC +5-GND N.C. HGND 2.5 DC Power Figure 3-11 DC Power Cable Pin No. Signal IN/OUT Function +24V +24V DC HGND...
Part 3: Appendix BJC-6200 2.6 DC Carriage Motor Figure 3-12 Carriage Motor Pin No. Signal IN/OUT Function Carriage motor phase A Carriage motor phase B Carriage motor phase A Carriage motor phase B 2.7 Paper Feed Motor Figure 3-13 Paper Feed Motor Pin No.
Part 3: Appendix BJC-6200 2.9 Ink Sensor Figure 3-15 Ink Sensor Pin No. Signal IN/OUT Function INK/PWM Photo LED drive voltage in the ink sensor INKS Voltage varying according to the reflected light amount 2.10 Printing Position Sensor Figure 3-16 Print Position Sensor Pin No.
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BJC-6200 Part 3: Appendix LOGIC BOARD 01 +3.3V RA101 10K,0.063 W +3.3R 5V POWER for PORT of IC101 FB103 R123 0,1A BK2125HS330 <05-F6> RESETX C123 <02-A8,F5> HEADCONT[26:0] 1U,10V +3.3V +3.3U 3.3V POWER for OUTSIDE-PORT of IC101 ROMA[19:0] FB104 <01-E6> C130 BK2125HS330 0.1U,25V +3.3R...